Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Se mere
During the installation my light sconce had dropped from the ladder and broke. Being extremely upset I contacted Dazuma and without hesitation they expedited the broken light within a day, amazing!
Ive ordered multiple pieces from dazuma company and everything worked accordingly. There packaging is very nice and secure. Thanks and would recommend them for lighting.
Virksomhedsoplysninger
Skrevet af virksomheden
Online store for Lighting
Kontaktoplysninger
44 rue beaurepaire, 49100, Angers, Frankrig
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4,4
Fremragende
554 anmeldelser
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After three years of searching for a…
After three years of searching for a ceiling fan, you definitely delivered what I was looking for…..
21. januar 2025
Uopfordret anmeldelse
Many items to choose from
Many items to choose from, many different styles. Easy to purchase the items.
19. januar 2025
Uopfordret anmeldelse
These reviews are nonsense
These reviews are nonsense. Go to Yelp and search Dazuma.
19. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dazuma
Dear customer,
Thank you for shopping at DAZUMA. We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication. To assist you better, could you please provide your email address? You could also contact us, we will definitely give you a satisfactory solution, please believe that we are definitely a responsible company. thank you very much. 978-678-4855 (9am-6pm EST)
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Dazuma Team
Good customer service
I had to contact the company for a delivery issue and the customer service was excellent in trying to find a solution.
1. januar 2025
Uopfordret anmeldelse
I have never ordered anything so I…
I have never ordered anything so I won't be able to tell you exactly how I feel until I get and install the products. I was a little upset about not getting the 10% off because I did not see the email until I ordered. It would be nice to receive the discount.
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dazuma
Dear customer,
Thank you for shopping at DAZUMA. We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication. To assist you better, could you please provide your email address? You could also contact us, we will definitely give you a satisfactory solution, please believe that we are definitely a responsible company. thank you very much. 978-678-4855 (9am-6pm EST)
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Dazuma Team
Cool product
Great customer service. The wooden lights are a very cool/unique product.
10. januar 2025
Uopfordret anmeldelse
Awesome in every way!
Great selection of products and impeccable customer service. Will buy from again!
9. januar 2025
Uopfordret anmeldelse
At first I was skeptical as it seemed…
At first I was skeptical as it seemed this was coming from Hong Kong. It did arrive damaged. However the customer service was GREAT and they offered to replace it.
5. december 2024
Uopfordret anmeldelse
Was easy to decide and purchase
6. januar 2025
Uopfordret anmeldelse
Awesome company to work with and deal…
Awesome company to work with and deal with great customer service and the response for any returns or any issues problems or questions was phenomenal. Great company.
2. januar 2025
Uopfordret anmeldelse
Multiple lighting options
The web site provided a variety of light options to choose from. It was helpful to see the actual measurement details of the lights we were interested in.
2. januar 2025
Uopfordret anmeldelse
I wish I had found your company sooner
I wish I had found your company sooner. The lighting options were fantastic. I will definitely recommend this company.
18. december 2024
Uopfordret anmeldelse
Great accent lighting
Very easy to deal with. The strip light really accents the peak of our roof. Easy to install as well.
1. december 2024
Uopfordret anmeldelse
Delivery was not clear upon order over…
Delivery was not clear upon order over a month was a surprise and frustrating
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Dazuma
Dear John,
We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication.
Due to logistics delays, your package finally arrived on December 8, 2024 after a few days of delay. Thank you very much for your feedback. We have negotiated with the logistics company to improve this logistics problem.
Thank you for your patience, and we appreciate your feedback as we strive to improve our service.
Best regards,
Dazuma Service Team
Great customer service
Great customer service, the only problem is that since it’s coming from China, it takes a longer time.
11. december 2024
Uopfordret anmeldelse
9' , 24'x24" solar lights
There are many choices and the sizes are very suitable for the requirements of large houses
He was very patient with my purchase and gave me a lot of suggestions to ensure that my purchase was correct.
10. december 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.