Great customer experience unlike another school wear supplier that I had to order from. They said their item was in stock when I ordered 3rd week in July. But it wasn’t and they couldn’t tell me when... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A very happy mother. I shopped around looking for my daughter skirt but nowhere had it in her size then I said let me see if I can purchase it from the manufacturer. Very happy customer fits perfect... Se mere
Virksomheden har svaret
We got David Luke school trousers while ordering via 3rd party uniform shop. All fine, thought nothing of it. Then needed next size up and was sent a different brand. My son is fussy about the feel of... Se mere
Virksomheden har svaret
great, fantastic quality. fabulous fit. my son is only 11 last year at primary school and im not able to buy shorts for him in highstreet stores as he is a typical rugby player build (and plays r... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
David Luke grew out of a small company that supplied childrenswear in the North West of England. A spark for inventiveness saw our founding partners David Burgess and Adrian Luke expand into the school uniform market where they have innovated some of the most iconic products our children now count as uniform essentials. Over the years, our business has demonstrated a progressive and highly respected reputation for innovation in sustainability. We were the first to develop recycled polyester yarn from plastic bottles which we used to make blazers. Making this switch has enabled us to prevent 34 million plastic bottles from going into landfill which we can verify through our SCS Accreditation and love to tell all our friends about. Our mission is not just to succeed in the school uniform market, we aim to lead it towards a more ethical future. One where materials are responsibly sourced, communities fairly treated and people care enough to make conscious decisions about how they purchase school uniform. We’re part of the Ethical Trading Initiative to make sure we do just that. Today we are one of the biggest school uniform brands in the UK. We are a champion of independent retail.
Kontaktoplysninger
Parently Park, Southside, Bredbury Park Industrial Estate, SK6 2SN, Stockport, Storbritannien
- 01612727474
- customercare@davidluke.com
- davidluke.com
4,5
Fremragende
507 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dispatched promptly and arrived in…
Dispatched promptly and arrived in perfect condition
9. september 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
The return experience is poor
The return experience is poor. It took 7 days the return post was delivered back to seller's address. And even after it was received, the seller emailed me they still didn't get it. It is disappointed. To advice, in the case of return, please monitor the return post status, and keep the postal receipt from the post office as record.
4. september 2025
Besvarelse fra David Luke School Uniform
Hi,
Thanks for your review .
We're sorry to hear about the trouble with the return process. A member of our team is currently looking into this.
Kind regards,
The David Luke Team
Quick checkout and personalised experience
There was individual attention to available uniform items that we wanted. The associate in the shop was quick to give fitting guidelines. Overall it was a focused, quick checkout and personalised experience.
4. september 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Fast shipping and great quality.
2. september 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible return service not able to…
Terrible return service not able to return trousers the evri system does not work to organise either collect form your home or take to an evri drop off shop
Beware!
7. august 2025
Besvarelse fra David Luke School Uniform
Hi,
Thanks for your review .
We're sorry to hear about the trouble with the return process. A member of our team is currently looking into this and will be in touch with you shortly to help resolve it.
Kind regards,
The David Luke Team
Besvarelse fra David Luke School Uniform
Hi,
Thank you for taking the time to share your feedback.
We understand that price is an important factor, and we always aim to offer products that reflect the quality, design, and craftsmanship that go into each item. That said, we really appreciate your input and will take it on board as we continue to improve and grow.
Kind regards,
The David Luke Team
Great school uniform
My son is 15 and 6ft 9. I have trawled the internet trying to find him school trousers and sent so many back. David Luke are the only trousers who offered the right length and adjustable waist to fit. I’ve also bought school shirts- all of which have been very good quality and wash well. Great products and service.
19. august 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Wow, that was quick!
Wow. Ordered on a Tuesday evening and had the trousers delivered on Wednesday. And David Luke are always top quality. Thanks!
9. september 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Besvarelse fra David Luke School Uniform
Hi,
Thank you for your feedback, and we're really glad to hear the fit was great!
We’re sorry to hear about the delay with your delivery. A member of our team has looked into this, and it does look like your order has now been delivered. Apologies, there appears to have been a delay with the courier.
We appreciate your patience, and if there's anything else you need, please don’t hesitate to reach out to our support team.
Kind regards,
The David Luke Team
I order two items and in the delivered…
I order two items and in the delivered package one item was missing. I contact costumer service and no one responded back to me.
5. september 2025
Besvarelse fra David Luke School Uniform
Hello,
Apologies your order was split onto two consignments. It looks like both consignments have now been delivered. If you need any further assistance please email customercare@davidluke.com
Kind regards,
The David Luke Team
Great trousers
Great trousers, excellent quality and detailing and the fit is very good. Trousers arrived very promptly, earlier than expected and in time for the new term. Would buy again.
2. september 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible quality
The school jumper/sweat shirt for Ryedale school is absolutely shocking quality. The bits coming off it have completely covered the white shirt and are proving almost impossible to remove. I don’t mind paying premium price for things if they are good quality. I should also add the previous one faded within a couple of washes too. Surely at the prices charged the quality should be at least as good as M&S if not better. Feel very frustrated that we are forced to buy such inferior quality clothes due to the school logo.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra David Luke School Uniform
Hello,
Thank you for taking the time to share your feedback, and I'm very sorry to hear about your experience with the Ryedale School jumper/sweatshirt.
If you would be willing to get in touch with our customer service team customercare@davidluke.com quoting your order reference, we would really appreciate the opportunity to look into this further for you.
Kind regards,
The David Luke Team
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Terrible customer service
Terrible customer service. I made a return on 5th August and I’m still waiting on a refund.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra David Luke School Uniform
Hello,
Sorry to hear you have not received a refund. Could you please email customercare@davidluke.com so we can resolve this.
Kind regards,
The David Luke Team
Very quick.
6. august 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Fast dispatch and delivery
Fast dispatch and delivery. Excellent price (the school shop were charging 21 for the same trousers that I got for £12.50). The best trousers I have found for my tall, slim teenage girl.
1. august 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Great Delivery and Quality is Great 👍
Something that made my experience great was that the my package arrived at the earliest time it could arrive and I was very impressed. The quality of the trousers that audit is also very good
19. august 2025
Besvarelse fra David Luke School Uniform
Hi there,
Thank you for your review & great feedback!
Many thanks,
The David Luke Team :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.