DAVID KIND Anmeldelser 

224
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I placed my order in early November & didn’t receive it until after the new year. I also feel like they made need some fine adjustments on the nose area & pressure point behind my ears. I have exper... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames). *EDIT* - quick response from Sami and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Remarkably responsive service, but suboptimal quality of finished product. I am now skeptical about the quality of the lenses and accuracy by which a prescription can be filled off an online photo. Af... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Optiker
  2. Solbrillebutik

Oplysningerne kommer fra forskellige eksterne kilder

Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(224)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Customer service was amazing

Customer service was amazing. Very simple to order and re-order. Very easy to get your refund from your medical provider. Would recommend to anyone. Most importantly, the glasses are amazing!

18. januar 2021
DAVID KIND-logo

Besvarelse fra DAVID KIND

Thank you, this is the exact experience that we aim to provide all of our customers :)

Bedømt til 3 ud af 5 stjerner

I placed my order in early November &…

I placed my order in early November & didn’t receive it until after the new year. I also feel like they made need some fine adjustments on the nose area & pressure point behind my ears. I have experienced some really pronounced indentation on my nose. So I feel like a local optical shops would work better for me. I won’t be sending them back to take care of these issues because of the time it would likely take.

10. januar 2021
DAVID KIND-logo

Besvarelse fra DAVID KIND

Hi Debbie, thank you for your feedback. I apologize that we hit some road bumps that caused delays and then USPS had misrouted/lost your glasses for way too long - completely frustrating. We had started a replacement pair for you assuming USPS had lost the package and issued a small refund due to the mishap. Luckily, the original pair finally showed up. Again, we really apologize for this, for this is not the norm. We are happy to adjust the frames for you if needed, but understand the resistance after the mailing issue. We hope we can assist in the future.

Bedømt til 4 ud af 5 stjerner

Tightening up and new lenses are great

Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames).

*EDIT* - quick response from Sami and offered to remedy the situation immediately. The team from DK has offered excellent customer service and I'll be buying another pair soon.

9. december 2020
DAVID KIND-logo

Besvarelse fra DAVID KIND

Hi there! Bummed to hear this, but happy to help. We can definitely take care of this for you. Please reach out to optician@davidkind.com

Bedømt til 5 ud af 5 stjerner

High quality and stylish…

Found high quality and stylish prescription sunglasses for my daughter. She enjoyed the try-on at home experience and loves her new glasses.

27. oktober 2020
DAVID KIND-logo

Besvarelse fra DAVID KIND

Wonderful, thank you :)

Bedømt til 4 ud af 5 stjerner

Great experience up until order submission

Great experience up until the point I submitted my order. Limited visibility to when it was going to ship and how long production would take.

15. oktober 2020
DAVID KIND-logo

Besvarelse fra DAVID KIND

Hi LG, we always want to improve our experience, so we really value your feedback! Just a note, glasses typically take 7-10 working days to be made which is listed on our website and in emails (some have been taking 10-14 due to the pandemic). If you need more transparency, then you can always email us at optician@davidkind.com and we usually can get more info for you within a 1-2 hours.

Bedømt til 5 ud af 5 stjerner

Sami has been a very responsive and…

Sami has been a very responsive and helpful point of contact. Can't say anything better about her customer service throughout the process on more than one occasion.

11. oktober 2020
DAVID KIND-logo

Besvarelse fra DAVID KIND

Thank you :)

Bedømt til 5 ud af 5 stjerner

Great Quality

Frames received in kit were of the highest quality. Limited selection, but the quality and styles offered make up for this to some extent. Good client service from the stylist; friendly interaction during a requested phone call needed for clarification. In the end, I was not able to move forward - but next time around I hope to find the right frames for my needs and try again.

3. oktober 2020
Uopfordret anmeldelse
DAVID KIND-logo

Besvarelse fra DAVID KIND

Thank you :)

Bedømt til 5 ud af 5 stjerner

Stellar experience and stunning glasses

From the initial interaction of selecting test frames on the website through the delivery of my chosen glasses, the process was simple, efficient and thorough . Having in-person glasses measurements and fittings for more than 30 years, I was concerned that an online order would surface fit issues . Au contraire! These glasses are amazing and perfect . Having been assigned a DK personal assistant proved helpful and reassuring . Wouldn't hesitate to order again

27. september 2020
Uopfordret anmeldelse
DAVID KIND-logo

Besvarelse fra DAVID KIND

Thanks Ron!! We try hard to make it easy for you, especially since buying eyeglasses can be complicated sometimes. We are so glad you had a great experience :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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