Cymatics.fm Anmeldelser 

I purchased Omnivox as it seemed very impressive in the video ads. However, when I used the plug in - the vocals sound too processed and like robots. So I immediately asked for a refund and got no reply for a few days. When they did reply it was only a store credit - yet there's not much there I'd ever want. I hate being forced to forfit my money when the product didn't live up to the hype. They wrote back and said they can give me a refund...and how would I like to proceed. So I said, give me a refund two days ago and they stopped responding. Yet!! Get this!! Their advertisement emails keep coming from Steven Cymatics. I got about 15 emails from that guy in 6 days. But no refund.

I met Steven at London “Producer Discovery”
It was unorganised and very unprofessional. Steven wouldn’t even speak to anyone what an attitude.
They said no performance allowed but later they allowed their known people to perform, said only 1 mp3 could be played but they allowed some producers to take their own time. Total waste of money and time. Purely scam.

I ordered the Dark Sky plugin. I downloaded it and installed per their instructions. It did not work. I emailed them and even sent a screenshot. It has been a week. I have called and emailed them several times with no response. TERRIBLE CUSTOMER SERVICE!

I've been using some of Cymatics products before - I've spent around 250€ the past years and I like them very much, HOWEVER 10 days ago I purchased what would be a plugin, but I received a bunch of guitar loops. I've tried to contact support for the last 10 days, but no response. I will have to ask my bank for a chargeback, since I haven't received what I ordered.

Meanwhile I've gotten an e-mail a day about some crap about their products and projects from "Steven Cymatics" (auto-generated ofc.)

Update: I have reported the website to Danish authorities to take action

I actually like their samples. The only issue is a slow Customer support. It took like 3 weeks to get back to my issue. Other than that, I use them and bought more than 10 products in the last 2 years which are very good quality.

I paid for Omnivox and the program still doesn't upload. I have provided them with my order number and proof of payment 4 times with no response. I can see it in my downloads but the hub will not install and the hub shows no record of my order. Still unresolved! Very disappointed!!

great service, i also had 1 issue with 1 pack of them and also asked for help about the store credit that i had from another pack

in the end i was able to solve both issues myself before i got a reply from them but the support gave me another 20$ credit for that case as goodie

great sounds great service always again

They have a lot of cool hip hop sample packs, definitely worth it.

After all the bad reviews I read, I was savour bit sceptical but I just tried and bought a pack for 3,50€.

Everything worked perfectly fine and I immediately got it, but the process of getting to the files was a bit complicated instead of just giving you the download..

Site frauduleux cherchant uniquement des mails.

There are a few things they do that are bad in the business, 1: Pricing up samples so they can advertise discounts as 97% off or 94% off etc. 2: Use chord progressions and other things without any credit to the creator (often times 80's soul and gospel music). But other than that incredible samples and decent service. Prices are a little bit steep but those 10$ discounts and those occasional 17$ or 25$ bundles are great value. When buying always check how many samples you are getting per $. If its >$0.50 per sample then I would reconsider unless you reallllllllly like the samples. I have spent around $40AUD on them and I have greatly enjoyed using their samples. In my opinion way better than unison as all of their free packs are royalty free.

Fraudulent website extorting email addresses. These folks are dishonest and support doesn't respond to emails. Just your typical scam with a fancy website. Don't pay, don't sign up, don't bother at all.

Purchased two packs from them. Dark skies and ultimate plug in bundle. Only dark skies showed in my downloads. Sent a support ticket, which they say will be responded to within 24-36 hours. It's been over 48 and nothing except some automated response.
Filing a charge dispute.

Decent site, great samples, plenty of free samples etc.. cant understand the low rating tbh.

I have had nothing but good experiences with Cymatics and would recommend their samples and bundles to anyone wanting to create music or videos. I find that most people want everything for free without putting anything in, but even the free samples on Cymatics website are legit and can help move any project along. When I have support, I am willing to spend money and support any team to move forward and grow! Thanks!

Bought 2 packs from this awful website. they then would not let me activate an account and scammed me

Cymatics has good products and good prices, but their customer service is unresponsive.
I placed an order 3 months ago that was supposed to include a gift card. It did not. I emailed them, but received no response. I messaged them on Facebook and Instagram, but still no response, even though Facebook has been updated regularly since I sent the message.
This unresponsiveness negated all trust and made the experience unacceptable, hence the 1 star rating.

I love the variety and quality of their packs. Admittedly, there were also packs that I didn't like very much and by listening some older samples I noticed the quality was not so outstanding either , but as we all know, tastes are different and the company has developed very well. They always answered me very quickly and competently to inquiries. Even in the free packs, are some really cool things. Can't quite understand how the assessment can be so bad here. I really like trustpilot and have always trusted it, but here I'm happy to see the reviews only after I am a convinced customer.
Of course, I can only tell you about my own experiences with the company and I think everyone has to make up their own minds about it. If others got no answers to their concerns, I can understand that this seems strange, but I can't share such experiences.
I have already bought a lot of packs and plugins and am very satisfied with the price-performance ratio.

Garbage organization, largely responsible for the absolute cringefest mainstream EDM culture in America has become. Their samples have always been of dubious quality, likely ripped or stolen from other tracks. Their spamming tactics are completely over the top, and are arguably the innovators of headline clickbait phrases in this industry along the lines of "three simple tips to become the next marshmello!" and "producers will HATE you for knowing these five things!" With their use of phrases like "bruh" and "fam" in their emails it's clear they target impressionable 15 year old males who likely spend their downtime browsing 4chan and watching tucker carlson. Maybe by 2025 they will have figured out what skrillex was doing sound design wise in 2009... LOL. Avoid at all possible costs.

The 5-star ratings here are obviously from their own employees too.

not responding to emails - worst customers support ever