Overall handling of my no-win no-fee damages claim for injury following a collision with a car was not too bad. I found Cycle SOS from an internet search for a local firm but my claim was handled by S... Se mere
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Se, hvad kunderne siger
I got knocked off my bike and broke my lower back and pelvis, I started a claim with Cycle SOS as the other party involved refused to replace my Bike that was written off. After an ongoing case and s... Se mere
It took nearly 3 years and seemed long winded and complicated process but we could not have done it without the excellent work of Fletchers. They kept us upto date all the time and you felt as if they... Se mere
Virksomheden har svaret
David was always helpful whenever I raised a query. His response time was very good and he would always take the trouble to explain anything I asked. His calm & professional approach throughout the w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cycle SOS ‘The Cyclists National Helpline’ is made up of a highly trained team of specialist personal injury cycling lawyers that help injured cyclists recover compensation following an accident. As part of Fletchers Solicitors we are backed by a wider team to be able to support our clients getting successful results.
Cycle SOS
Skrevet af virksomheden
- Over 30 years representing injured cyclists
- We handle many serious injury cases for cyclists and our 30 years experience gives us the expertise to win them.
- Our team are cyclists themselves
- Our sympathetic and approachable team have the necessary understanding to really help cyclists that have been injured following a collision/ accident.
- We can recover other financial losses
- We provide access to medical assistance and physiotherapy to help get our clients back on their bike as soon as possible. We also help recover any earnings lost as a result of the accident to relieve some of the financial burden an accident can cause.
Kontaktoplysninger
St James’ Tower, 7 Charlotte Street, M1 4DZ, Manchester , Storbritannien
- 0808 100 999 5
- enquiries@cycle-sos.co.uk
- cycle-sos.co.uk
4,5
Fremragende
53 anmeldelser
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Thanks to Fletchers Solicitors' hard…
Thanks to Fletchers Solicitors' hard work and expertise, my case was resolved successfully, I couldn't be happier with out come. I highly recommend Fletchers Solicitors to anyone in need of legal representation. They are true professionals and a credit to their profession and a special thanks to DAVE GARDNER who helped me.
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra Cycle SOS
Hi Mohammad
Thank you so much for leaving this great 5 star review and recommendation for Cycle SOS and Fletchers Solicitors it's much appreciated. Your kind words have been passed onto Dave and the management team here, and they will be delighted to read how happy you were with the service provided.
If you should find yourself in need of our assistance again, please do not hesitate in contacting us.
Best Wishes
Cycle SOS
I Bucks pothole…
I contacted cycle sos after i hit a pothole which was marked around in white paint . my colnago bike frame was written off . buckinghamshire road department were aware of this pothole . open and shut case . but cycle SOS would not help because there was not enough profit for them to make
14. juni 2022
Uopfordret anmeldelse
Besvarelse fra Cycle SOS
Hi Peter,
Thank you for contacting us today, I understand you spoke to my colleague Lucy, and advised the reason for your comments.
I am very sorry to hear you suffered an accident in 2021 and that the solicitors you contacted at the time were unable to assist you.
Fletchers Solicitors have now taken over Cycle SOS recently, and so I can understand why you left the comment in relation to previous service as obviously you were disappointed they were unable to help you.
I just wanted to contact you on here to thank you for taking the time to contact us as we do not hold any details for you on our system, and so I appreciate you taking the time to advise us the reason for your comments.
I wish you all the very best and if we can ever be of assistance, please do not hesitate to contact me and I will do all I can to assist you.
Best wishes
Catherine
Best wishes
Catherine
You advised and assisted me
You advised and assisted me, guided me through procedure over what was months of my treatment recovery and subsequent resolution of injury claim, with the guidance of Chris Livesey I had nothing to worry about all documents were explained.
13. maj 2022
Brilliant from start to finish
Brilliant from start to finish, great communication either via phone or email. Put me at ease every step of the way.
Would recommend to anyone. 🙂
4. maj 2022
Great service
Great service, very professional. Clear impartial and realistic advice given. Prompt payment once settlement agreed.
20. april 2022
Feel cheated
I have been informed by my solicitor that I won’t be collecting my full award because the government have imposed a limit on the “costs” that can be claimed from the opposition.my solicitor has informed me that the cost residue can be claimed from my payout.in my case this is £952 which seems a lot considering the other side admitted liability,and I was not at fault for the accident in any way.VERY dissappointed with the outcome
20. april 2022
Besvarelse fra Cycle SOS
Thank you for taking the time to leave us a review. Most of our clients are pleased with our service but we value all our clients' feedback as it enables us to monitor our service levels and identify where we can improve.
Clients can rest assured that we will always treat their affairs in complete confidence and for this reason we cannot comment on individual cases in public. However, we do encourage clients who are unhappy with our service to let us know so we can see what needs to be done to put matters right and to allow us the opportunity to explain any elements of the claim process which are out of our control or on which there may have been a misunderstanding.
Please accept our apologies for any confusion or misunderstandings around what was set out in our initial paperwork and accompanying explanations at the outset of the case. We appreciate how frustrating it is to have been put in this position by the Government and insurance industry and assure you that as a firm, we have shouldered the majority of these shortfalls ourselves.
If you wish to discuss the matter further, we invite you to do this confidentially. You can email me directly here if you wish to do so: p.smith@sjlaw.co.uk
Paul Smith, Director.
Great and quick service
Great and quick service. Immediate responds and very professional in whole proces.
14. april 2022
They were very professional throughout…
They were very professional throughout my time with them and kept me up to date with everything, I was awarded damages which I have not yet received but am confident this company will deal with this as soon as possible. Chris my rep was fantastic throughout. Great company.
3. marts 2022
Many thanks to Dave Gardner and the…
Many thanks to Dave Gardner and the Cycle SOS team who achieved a great result for my claim.
They were fast,efficient and the documentation was well presented and easy to follow.I would definitely recommend this firm.
7. februar 2022
Very happy with every step of the…
Very happy with every step of the process. Prompt and helpful correspondence. Satisfactory result. Definitely recommended.
26. januar 2022
100% recommend
I got knocked off my bike and broke my lower back and pelvis, I started a claim with Cycle SOS as the other party involved refused to replace my
Bike that was written off. After an ongoing case and some hard work throughout the departments - especially from Dave Gardner who handled my case, I decided to agree to a settlement offer made by the defendants insurers for a substantial amount. Thank you Dave and the team!
5. november 2021
Professional, empathetic and great communication
Was really pleased with the thorough service that I received, Dave took his time to understand my case and advocated on my behalf. The case was handled professionally and quickly , with regular emails and telephone updates throughout. I am extremely pleased with the outcome and was glad to have cycle SOS on my side. I would definitely recommend this company.
7. september 2021
Great company. 10/10 would recommend
Super easy to work with, very quick, explained everything clearly. 10/10
23. juli 2021
From the very first phone call I felt…
From the very first phone call I felt as if I my case was top priority, it made me feel really looked after. Couldn't recommend any more!
12. juli 2021
Was in a bike accident where a car ran…
Was in a bike accident where a car ran into me at a roundabout; was the driver fault as he did not wait for me to pass...contacted Cycle SOS and they help me put in a claim against the driver insurance and I got a good payout....Cycle SOS were very helpful and had no problems dealing with them...If I had to use them again; I would
15. juni 2021
Road accident meniscus injury - Successful claim
I contacted Cycle SOS following a road traffic accident in which I was knocked off my bike by a car coming out from a side road. I damaged the meniscus in my right knee and ended up having keyhole surgery and physio to treat my injury. I dealt with Chris at Cycle SOS and he was clear and helpful with his communication throughout the whole process, keeping me updated regularly. He helped make a very stressful time as stress-free as possible and the final settlement exceeded my expectations. Really happy with the outcome, I highly recommend Cycle SOS!
17. februar 2021
Cycle accident
Following a bike accident Joanne and the team were excellent in helping me with my claim. The steps were clearly explained and the support was provided quickly. I certainly felt Joanne and the team were fighting my corner.
30. oktober 2020
Thank you for your reply, but you were in control of the case and not me!
Thank you for your reply, my review was accurate in my opinion and if things had not been left to the last minute then a Barrister could have been engaged, you knew about the court case well in advance. You cannot get away form the fact that I was informed I had to contribute or face potential unknown charges.
28. oktober 2020
Uopfordret anmeldelse
Professional and well communicated
It was professional process to work with the company. Updates and communications were great
24. oktober 2020
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