Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Jim called my personal cell phone soliciting their services, upon question he refused to transfer me. Upon calling their main number, no sales person would pick up the phone and then calling back to the support line, it went to voice mail. Besides harassing sales calls to numbers on the Federal Do Not Call List. They literally can't even pickup the support calls... no wonder they need to user incorrect lead lists.
We gave this product every chance. It failed at every turn.
We are a managed IT service provider. We signed an agreement with Cyberfox to use Password Boss internally, with the intention of rolling it out to our client base.
We never got that far.
Over 5 to 6 months, our entire team of 20 tried to make this product work. Not casually. Genuinely. We wanted it to succeed because we had a business case for it.
The problems were consistent and serious. Passwords would auto-fill in the wrong fields. Users were constantly getting logged out with no explanation. Passwords entered on one device simply didn't show up on another. Cross-platform sync, which is arguably the core function of a password manager, was unreliable to the point of being useless. One by one, every single person on our team stopped using it. Not because they didn't try. Because it didn't work.
We engaged their support team throughout this entire period. The response was always some version of "the next version will address that." Months of promises. No resolution.
We have documentation. Support tickets. Email threads. A clear record of us doing our part.
Because our own staff couldn't use this product consistently, we never put it in front of a single client. We protected our clients from it. That's not a small thing for an MSP.
Cyberfox is now pursuing us for $3,500 for a product that was never functional. We have disputed that charge.
If you are an MSP evaluating this product, I'd encourage you to look carefully at the reviews, ask hard questions about cross-platform reliability, and make sure you have a clear exit if the product doesn't perform. We learned that the hard way.
Cyberfox purchased PasswordBoss and now the poor support they had just got worse. Stay away from this company and their products. Very buggy and NO support. They will never respond to tech support requests and you will never get a live person calling their phone number. Save your money and buy from any other company. My PasswordBoss app does not work at all in the latest version of iOS any longer. They have not updated the software nor do I think they have any plans to do so.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
