Cutethread Anmeldelser 54

Absolutely loved the design of my sweater and was exactly how it looked online. Quality was good however the colour did leave stains after washes. Delivery took time to come but the owner apologised and had a valid reason. All together I would recommend and am planning to buy more:)

The wrong size my order number is #8741

The item is good, the sizing id say get 1 up but other than that really good hoodies and stitching is very nice

Good quality sweater, well made THANKS Cute Thread !!!

C'était une commande pour mon fils et sa petite amie et les 2 ont été très heureux de ce qu'ils ont reçu. Les hoodies étaient tout à fait conformes aux photos. Parfait !

I have ordered multiple sweaters and I have been more than happy every single time ordering! The quality is great, the sweaters are comfortable and stylish and they have excellent customer service!

Ordered 2 hoodies the come very quickly

Cute Threads is great! The products were exactly what I ordered and made the perfect gift! Being able to check shipping and contact the owners if I needed to was really helpful and I would definitely order from Cute Threads again in the future!

Good quality and fast shipping

I liked the quality and design of the embroidery.

Amazing product as it was a gift for my brother - I’ll be coming back for something else!

Ordered on 6th August, the item did not arrive until October. I received no response to multiple emails and contacting of the brand via different social media’s trying to understand when item would arrive.

I ordered a white Deadpool sweatshirt having seen the company on TikTok. I’m 5”7 so ordered a size small which according to the size chart should fit me. I wanted the item for a trip i was going on and so paid for shipping on top of the price already. I ordered on August 3rd and it said that processing should take max 7 days and another 12 days to ship to the UK and this is business days. So it should have been here, with max wait time, on the 29th. The order was processed quickly so i only had 12 more days to wait but it never got shipped. The customer service was poor with my emails never getting replied to and i was told they could not ship the order because my house doesn’t have a number even though that is completely out of my control. My event was after the time it should have been delivered by and it didn’t even arrive in time for that. Eventually my order was finally delivered to me on the 7th of September - over a month later. The quality is appalling, it does not fit and i can’t imagine it would fit most people my height let alone 5”9 (which according to the size chart it should), the arms are tiny and too short and the torso is huge. The design is slanted and of poor quality with stitches not done properly. I have now emailed the support team 3 times to try get a refund, as it says to do on the website, and i have not had a reply. I’m very upset and considering this cost me £29 i’m even more disgusted. All i wanted was a cute jumper and i now feel robbed and annoyed seeing as if they ever do reply to me it will probably cost me more money to send it back. It specifically says in the website “trusted by millions”, lord knows who they’re talking about because this was shocking. Terrible service and terrible quality, would not recommend.

reply:
My order is number #6997 and all I would like is a full refund. Thank you