Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered a custom cushion for my patio bench. Everything was correct except one major piece. The material I ordered and paid for was supposed to be Sunbrella. Well it’s not. All authentic Sunbrella fabrics include a Sunbrella Fabric identification tag which my piece didn’t. It doesn’t resist moisture like it should and isn’t the texture that Sunbrella fabrics represent. To blatantly say I was scammed, is an understatement.
Needed to replace the cushions in our camper. I went through and found one I thought was pretty close to the back pieces that I was not replacing. Tried them out today and could not be happier. These were a lot less than having it done locally and looks great. Could I have gotten something nicer and closer to the backs locally, most likely, but I will replace them at some point also. Thanks!
Ordered two cushion covers for $800, and they literally disintegrated the first time we washed them. (No laundry instruction tag anywhere--you have to dig around on the website--a lot--to find care instructions, and when you find them you realize that these items are much much more delicate than any other linen items you've ever washed before in your life, mainly because there's no selvage.) When I complained to the company, they “repaired” the covers by cutting off the damaged sections and using what was left to sew much smaller covers. (So much for that custom fit we paid $800 for!) Worse, the company is so accustomed to complaints that they’re permanently in a defensive crouch. They have a rigid protocol for denying customers' claims and will pro-actively find a way to blame you before you even tell them the problem. What a clown show.
I wanted chaise cushions that folded down for the winter and chose the "joinery piece" on the company's recommendation to make this possible. The joinery piece was sewn onto the wrong side of cushions so that it doesn't fold. The joinery pieces are also so big that when I lay on the chaise - there are significant gaps under parts of the body that need support (knees, buttocks). I was misdirected on the phone and then the company told me I needed to get a local company to fix it - no partial refund, no return. This was a $1340 order that needs a local company to redo it. I'm pursuing that option. I do not trust this company to do it right anyway.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
