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Virksomhedsoplysninger

  1. Hårproduktbutik
  2. Leverandør af hårextensions
  3. Parykforretning

Oplysningerne kommer fra forskellige eksterne kilder

CurlsCurls is a 100% human hair factory store which is specializing in developing and innovating affordable curly & wavy extensions and wigs for years. No matter what you want is afro kinky, natural curly or body wave hair you can easily find them at h...


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

ynthetic hair!!!!!

I placed an order of what was supposed to be "100% virginity human hair" but I am 1000% sure that it is synthetic hair. Fraud without name, really bad quality, I will ask for a refund!!!!!

21. september 2024
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi dear,

We received your complaint. Sorry to hear that.

We checked your order, which is our Ombre Kinky Curly Clip-ins (3c/4a). Please allow us to explain it to you.

1. The hair we used is all 100% human virgin hair. If you are concerned about hair quality, you can cut a small piece of hair and burn it. The smell is like a burnt fragrance.

2. The product was brand new before shipping. But during long-distance transportation, the product will be squeezed, so it will look bad at first sight. That's why we always recommend our customers wash their hair first before installation. Besides, human virgin hair is inevitably dry after being cut from the human head because it can no longer obtain water or other nutrients from the human body. You can refer to our booklet on maintaining hair. The hair will be more soft and the curl will be more perfect after maintenance.

3. Here are some suggestions for hair washing and maintenance.

You can use warm water to cleanse hair and make it completely wet and then apply one of our recommended products on our booklet. Please make sure the cleanser you use is sulfate-free and gentle. Then you can soak your hair in the conditioner for a while and then comb the hair with your fingers. After finishing the detangling process, you can use cool water to rinse the conditioner. Finally, you can use a microfiber towel or cotton T-shirt to dry the hair.
Before going out, you can spray some water or apply some mousse on your hair so that it won’t be frizzy or dry.

Tips:
1. When detangling the hair, try to do it from the bottom to top, little by little, tenderly. Try to comb the hair with your fingers gently, not any combs.
2. Avoid the tracks when moisturizing your hair.
3. Care for your hair daily following our instructions in the booklet. Dealing with it is just like dealing with your own natural hair.
4. If the wig is dry or fluffy, try to apply some leave-in hair conditioner after you wear it.
5. Avoid chemically altering the hair.
6. For washing, usually, 1-2 times within 7-10 days are enough.

Could you please give it a try and see if the hair condition has improved under our suggestions?

If it does not work, please send us some photos and videos for reference via email. We will help you resolve the problem. Our email is service@curlscurls.com.

Hope this helps.
CurlsCurls Service Team

Bedømt til 2 ud af 5 stjerner

I also am not convinced this is human…

I also am not convinced this is human hair. Doesn’t feel or behave anything like it. Only my very first order with this company years ago was good. The stuff they send now is questionable. I am seriously thinking of sending this hair to a lab to establish if it’s human or not.

26. oktober 2023
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hello,

Thanks for your feedback and your continued support.

Please rest assured that all of our hair is 100% human hair. You can cut a small piece of hair and burn it. The smell is like a burnt fragrance.

If you are concerned about hair quality, you can contact our customer service to report the problem. We are willing to hear from you and help you resolve the problem. Our email is service@curlscurls.com.

Hope this helps.

CurlsCurls Service Team

Bedømt til 1 ud af 5 stjerner

Absolutely Garbage of A Company

Absolutely terrible company, stay far away if you can.
I purchased I-tips from them and the product that was sent was questionable. So, I requested a refund, which I practically had to fight for as the company initially refused to approve my refund request for an UNUSED item.
From there I was told to ship the item back to CHINA and lie on my customs declaration form to avoid "the package being stuck in customs". I wasn't comfortable with this so I pushed back but eventually gave in because I just wanted to be rid of the product and have my money back.

So, after lying to customs and paying over $30 to ship the item back, I sit several weeks later, still fighting for my refund.

Save yourself time and money and go with another company.

26. april 2024
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi Ren,

Based on your review, it appears that you have mentioned another business, not ours. It seems there may have been a misunderstanding leading to it being categorized under the wrong company. We suggest reaching out to Trustpilot or the relevant support team for assistance and explaining this confusion. They may be able to help categorize the review correctly under the intended business.

Regarding your product experience, we understand your expectations for product quality and service. We are CurlsCurls and we provide all kinds of clips and human hair wigs in natural curl patterns at reasonable prices. All of our hair is made of virgin human hair. Our products have been chosen and loved by 300,000 black women in the past 10 years. They verified our quality.

If you want I-tips, we can also help you customize it. You can contact us to get more details. Email: service@curlscurls.com

Our goal is to provide every customer with high-quality products and experiences. We are committed to addressing your concerns and ensuring your product satisfaction. You can log in to our website to have a look. Here is the link: https://www.curlscurls.com/

Please feel free to let us know if you have any further questions.

CurlsCurls Service Team

Bedømt til 1 ud af 5 stjerner

Doesn't behave like real Human hair.

This is an update. Something Shady is going on with trust pilot and this company, CURLS QUEEN, is the name, that I reviewed. Now my review is under the company CURLS CURLS, which I have never heard of. My review was from my order from CURLS QUEEN. with that in mind... Read on. OK. I take writing a bad review very serious, particular when you can discredit the reputation of a company. With that said, I have to agree with another reviewer... The hair does not behave like real hair. I bought the curls queen water Jerry Curl clip ins, and slept with a silk cap, did not brush them dry, conditioned them, and treated them like real hair. Moisturizer etc. Who wouldnt when paying such a pretty penny. My hair shedded unbelievable on the first wash and it was tangled and matted. It was so bad I took photos. How could this last a year when one wash made them look matted and lots of hair was lost. I think the infuencers they send samples to get top quality Remy hair, but I'm certain the hair I got was not that at all and it was a synthetic blend. It tangles so easily its impossible to untangle even wet with detangler. I sent pictures and an email to the customer service team and although they were sympathetic, the only offered a $20 discount. Needless to say, I am still unsatisfied. If you don't hear anyhing from a customer, it means your product delivered. Who would drop this kind of money to deal with issues like this? So, I ordered another water Jerry Curl because I'm curious how this new order will be. I will update you on the differentiation of the quality between my first order and this new one, if there is some, one way or another.

I'd say, exactly what another reviewer wrote: the hair just doesn't bahave like real human hair. It tangled and matted and knotted worse then anything, even after care and doing actually everything in the videos they sent, in response to my message, as if I don't know how to care for curly hair as a black person. Seriously? And to curls queen: I have dropped another $260.. You have one more chance to prove this isn't a scam. And don't insult your black customers by sending them videos on how to care for their own hair allbeit curly, kiny, 4C to 3A hair. Our time investment and money lies in our expertise in how we know how to care for our hair. I Will update you when I get the other order.

Underwhelmed, Disappointed and let down.

12. december 2023
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi, Roy

Based on your review, it appears that you have mentioned another business, not ours. It seems there may have been a misunderstanding leading to it being categorized under the wrong company. We suggest reaching out to Trustpilot or the relevant support team for assistance and explaining this confusion. They may be able to help categorize the review correctly under the intended business.

Regarding your product experience, we understand your expectations for product quality and service. We are CurlsCurls and we provide all kinds of clips and human hair wigs in natural curl patterns at reasonable prices. All of our hair are made of virgin human hair. Our products are chosen and loved by 300,000 black women in the past 10 years. They verified our quality.

Our goal is to provide every customer with high-quality products and experiences. We are committed to addressing your concerns and ensuring your satisfaction with our products. Here is our website link: https://www.curlscurls.com/

Please feel free to let us know if you have any further questions.
CurlsCurls Service Team

Bedømt til 1 ud af 5 stjerner

Had to report company to my bank.

I purchased hair from this company on the 2nd of this month. It's the 11 th and still have know tracking number. I contacted Cora who works there to be told lies about my order shipping and it never shipped out. I tried to contact Cora several times after but she never responded back. So I started a claim with my bank Navy Federal today because this business is very unprofessional and has poor customer service.

2. marts 2023
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi,

First please accept our sincere apologizes for all inconvenience. It was not our intention to put any of our customers in a difficult position.

And sorry for keeping you waiting because of the weekend. Cora will contact you today to solve your problem.

Thanks and so sorry again.

Best Wishes,
Jane

Bedømt til 4 ud af 5 stjerner

Really Nice wig

Really Nice wig, I feel amazing with that wig that absolutely looks like my own hair. Plus it last long (1 year at least). Already bought 2, on my way to 3 ahah
I took off one star because you still have to put in the price.

20. februar 2023
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

You are welcome. It is our pleasure to provide the best service for you.

Bedømt til 5 ud af 5 stjerner

Understand the hair type you order first…

I can't say I've had any issues with Curls Curls wigs. I do think the wigs can come from a different donor at various times, so the hair may be different from the one you may have had prior. But not like some of the disappointing comments I read on here. I have 2 Hb wigs an 2 machine wigs all as advertised on their website. They do have quality hair! That is curl/kinky hair that is responsive to product, thou you need to keep in mind what hair type wig you have, an use product according to that hair type of the wig! An use a proper detangling brush an always spray the hair first! Dry brushing is a NO and is not good for the unit and hair overall. Including product buildup. Curls Curls hair love water (Distilled) treat it well an you unit can look healthy & natural.

21. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Everyday Curly Wig

I ordered the everyday curly clueless wig and I was just as pictured. It had no smell and the hair is very soft. It detangles with water easily and takes products very well. It took around 3 weeks for my order to be delivered but I wasn’t in a rush to receive it. Over all great wig.

11. december 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Bonjour, Je commande de la Martinique et cela fait la 5ème perruques que j'achète à Curls Curls. Je suis très très satisfaite sur la qualité, le coiffage, la densité, les finitions. Mes proches pensen

Bonjour,
Je commande de la Martinique et cela fait la 5ème perruques que j'achète à Curls Curls. Je suis très très satisfaite sur la qualité, le coiffage, la densité, les finitions. Mes proches pensent la même chose. Je vous recommande à mon entourage.
Bonne continuation. Love.

1. december 2022
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Salut. Merci pour votre commentaire. Il nous fait plaisir de vous fournir le meilleur service. N'hésitez pas à nous faire savoir si vous avez d'autres questions. Passe une bonne journée!

Bedømt til 4 ud af 5 stjerner

I loved everything about my wigs

I loved everything about my wigs. I have purchased 2 so far with a third on the way. My wigs look just as pictured. The hair is soft and I experience little to no shedding. I’ve had both my wigs for about a year now and even my family thinks it’s my real hair. The only thing that is stopping me from giving a 5 star review is their processing time. It takes so long to get the product. If you are ordering a wig for a special occasion order it about 2 months in advance. I ordered my latest wig for a trip I have planned a month in advance but it looks like it will not be here in time.

22. september 2022
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Than you for your comment! It is our pleasure to provide the best service for you. For non-stock order, it usually takes 10-20 business days in producing and 5-7 business days in shipping. We will also continue to improve our production and service. Please feel free to let us know if you have any further questions. Have a great day!

Bedømt til 1 ud af 5 stjerner

Tangle matted mess!!!

After following procedures from company on how to properly care and style the wigs; I still continued to receive matting and tangling from the wigs. Wigs had to be trashed 🗑. Just a hot tangle matted mess!!! Curls,Curls your wigs cost to much money be matting and tangling PERIOD!!! Soooo disappointed!!!! 😡

29. april 2022
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi,

First please accept our sincere apologizes for all inconvenience. It was not our intention to put any of our customers in a difficult position.

Could you please let us know your order number or email you used when place the order? We would love the chance to talk with you further to address these concerns. If you are interested please contact us at service@curlscurls.com

Thanks and so sorry again.

Best Wishes,
Jane

Bedømt til 1 ud af 5 stjerner

Don’t do it guys

So Mona B on YouTube is the reason I tried this product. The problem is the pamphlet tells you how to wash the hair and she didn’t do that in her video. Washing the hair according to the companies instructions produced a totally different look. It pretty much took all all of the curl and I was left with big puffs of Afro. Maybe I should have skipped several steps as Mona did in her video? Total waste of $150.

23. februar 2022
Uopfordret anmeldelse
Curlscurls-logo

Besvarelse fra Curlscurls

Hi,

First please accept our sincere apologizes for all inconvenience. It was not our intention to put any of our customers in a difficult position.

Could you please let us know your oder number or email you used when place the order? We would love the chance to talk with you further to address these concerns. If you are interested please contact us at service@curlscurls.com.

Thanks and so sorry again.

Best Wishes,
Zoe

Bedømt til 1 ud af 5 stjerner

I bought the kinky clip ins from…

I bought the kinky clip ins from curlscurls.Order#80016790. I washed and condition them with alot of shedding. I even finger detangled them and the shedding continued!! Also the clips were too small to secure this type of hair. What a WASTE of my money and time!!

20. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

synthetic and cheap hair

I purchased clip ins in Afro kinky, kinky curly, Burmese, kinky straight and natural curly and i couldn't believed my eyes after one week of wearing. All the clip ins were purchased in 16inch and after a week, the clip ins looks like its 10inch , the amount of shedding was crazy, i contacted the customer service and nothing was done about it. i have now open a dispute to see if i can get my money back. the hair is cheap and i believe is synthetic. Terrible customer service both on instagram and email responder. Avoid and save your money is not worth it. i would give them 0 star if possible.

20. august 2020
Uopfordret anmeldelse

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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