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Curious Minds Anmeldelser 

16
•
TrustScore 2.5 ud af 5

2,5

Legetøjsforretning
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Legetøjsforretning
  2. Butik med skoleartikler
  3. Hobbyforretning

Skrevet af virksomheden

CuriousMinds was founded in 2004 by scientists & is owned & operated by scientists. We specalise in STEAM toys & gifts; Science, Technology, Engineering, Arts & crafts & Maths. Over the years we have broadened our range to include fun & educational toys to encourage & inspire learning through play & creativity for all ages, from babies to adult hobbyists. As well as an extensive range of STEM toys & gifts, we also stock unusual science gifts for adults, Brio, Lego, Playmobil, Tamiya, Bachman, Moulin Roty, Steiff & many more wonderful brands. Come & browse our website, visit our high street shop, or give us a call, we'll do our very best to help you. Dr Wendy Hamilton & The CuriousMinds Team

Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(16)

5 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

BEWARE SCAM!

SCAM! Ordered a book online - What Can I Say? back on 10th July 2026. It is now the 17th September 2026 and I still have not received my order. No reply received to my emails either - following up my purchase or requesting a refund.
Please do not buy anything from here, it must be a scam!

17. september 2026
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Besvarelse fra Curious Minds

Daniela you have reviewed the wrong company. We have never served you, we do not sell the books you claim we sell, we're a science toy company based in the United Kingdom. Please remove your review

Bedømt til 1 ud af 5 stjerner

SCAM SCAM SCAM

SCAM SCAM SCAM
They charged me again months later for a book I didnt not order. In fact I wanted a refund for the book I did order as it is complete AI slop.
Sent multiple messages to 'support' which is just a gmail address without reply.

14. august 2026
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Besvarelse fra Curious Minds

We have already politely requested that you remove these comments, as they clearly describe an experience with a different company and have no connection to our business. We hold no record of any transaction or interaction matching the details given.
These are fraudulent and misdirected reviews. As our previous request has not been actioned, we are now seeking legal advice regarding the publication of false statements about our company.
We again ask that you delete the review immediately. Failure to do so will leave us with no alternative but to pursue the matter further through the appropriate legal channels.
Verity you have reviewed the wrong company. We are a science company based in Scotland, curiousminds.co.uk we do not sell AI books. We do not use gmail addresses. Please remove your review and review the correct company. Thank you for your help, we appreciate it

Bedømt til 1 ud af 5 stjerner

Terrible

Terrible; bought a book about preparing kids for social environments via their facebook ad, paid, received order email, never received the book. Disputed with my credit card company.

31. maj 2026
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Besvarelse fra Curious Minds

We have already politely requested that you remove these comments, as they clearly describe an experience with a different company and have no connection to our business. We hold no record of any transaction or interaction matching the details given.
These are fraudulent and misdirected reviews. As our previous request has not been actioned, we are now seeking legal advice regarding the publication of false statements about our company.
We again ask that you delete the review immediately. Failure to do so will leave us with no alternative but to pursue the matter further through the appropriate legal channels.

Hello Amy, you have reviewed the wrong company, we are curiousminds.co.uk, we do not sell books via facebook. Please remove your review and review the company you bought from. Many thanks

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Very prompt to reply to inquiries. Product was as described. My grandson loved it.

3. juni 2026
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Besvarelse fra Curious Minds

Thank you so much for your lovely review, we're delighted to hear you enjoyed your experience with us. We are also really delighted to hear you have a happy grandson!

Bedømt til 1 ud af 5 stjerner

Massively over rrp. Avoid

Massively over rrp.
Cancels orders days after purchase due to website not showing correct stock levels. Surely most basic this for a website is to show correct stock levels and not take money for stock you dont have.

21. november 2025
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Besvarelse fra Curious Minds

Thanks for the feedback, Max. We are sorry your order was cancelled and understand how disappointing that is.

Our Pokémon stock sold out in a sudden rush within a minute or two of having been listed for sale. Given the speed with which customers were placing their orders there were unfortunately a few extra orders, including yours, that got through before stock allocation caught up.

Those orders were cancelled and refunded, and we have reviewed our systems to reduce the chance of this happening again in similar high‑demand launches.

RRP is a guideline, and in this instance the product was priced super competitively against the rest of the market.

Bedømt til 5 ud af 5 stjerner

Prompt delivery

Very pleased with my purchase of letters for my grandsons. They are well made, great product at a reasonable price ,
They arrived promptly and securely packaged.

24. januar 2025
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Besvarelse fra Curious Minds

Thank you so much for your lovely review, we are delighted! The CuriousMinds.co.uk team

Bedømt til 5 ud af 5 stjerner

Exactly how an online business should work!

So sometimes you’re looking for something specific, and it’s not on your usual list of shops. There’s always a little bit of jeopardy when finding a new online shop. But I tried Curious Minds for the first time. Excellent. Great communications, very well packaged item arrived safe and sound, and in great time. Added bookmark to my favourites for future use, and I’ll have no hesitation in recommending to friends and families.

27. november 2024
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Besvarelse fra Curious Minds

Hello Carlton, Just to say thank you so much for your lovely review, we're delighted you found us and even more delighted that you found our service to be excellent. It has made our day! We're here should you need us again. Kind regards the CuriousMinds.co.uk Team

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Despite the delivery service not treating my parcel with care - I cannot recommend this company enough for their level of customer service which went above and beyond through no fault of their own. I know my grandson will love his gift. Thank you

10. oktober 2024
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Bedømt til 5 ud af 5 stjerner

Excellent shop

Excellent shop, I gave some instructions as my purchase was a gift for someone and the staff were wonderful and made it a lovely present for them to receive. Thank you!

18. december 2023
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Besvarelse fra Curious Minds

Dear Ellie, Many thanks for your lovely review, we're thrilled to receive it and delighted to hear the present was well received by the lucky recipient! We're here should you ever need us again. Kind regards, The CuriousMinds.co.uk Team

Bedømt til 5 ud af 5 stjerner

Scientifically good.

We bought from curious minds last year for our dark skies festival. Their expertise in scientific toys was what drew us to the site and speaking to knowledgeable staff told us we had made the right choice, allowing us to purchase with confidence.

19. november 2022
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Bedømt til 3 ud af 5 stjerner

Good customer service in general

The people I interact with both through chats and emails were very nice I should say. The only issue was each time I requested something or I was told that something would be done, on all occasions I had to send a reminder and for me that's a bit tiring bordering on frustrating. Otherwise no other complaints.

Thank you
Patrick

11. marts 2022
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Besvarelse fra Curious Minds

Thank you for your feedback Patrick & our apologies for slow responses; it's not our usual standard. We're a small team of five of which three have been off with sickness intermittently for the past few weeks, however we appreciate the frustration you have experienced.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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