Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Pre-ordered 3 Figures. All S.H. Figuarts. All were expected to be in stock sometime in July. 2nd of August rolls around and hadn't heard anything yet so I messaged them. Within 20 minutes I got a resp... Se mere

Bedømt til 5 ud af 5 stjerner

Order from here many times, this is my go to store for imports, mainly my S.H. MonsterArts, I used to import directly from Japan myself but switched to buying from curibo, always been kept informed of... Se mere

Bedømt til 5 ud af 5 stjerner

Outstanding! This was my first order and I have to say that the service is excellent. It's so difficult to find a trustworthy seller in the UK to purchase Japanese toys and collectibles. Easy to navig... Se mere

Bedømt til 1 ud af 5 stjerner

Order number #7273 Purchased date 13/05/2021 I pre-ordered METAL BUILD GUNDAM Gundam Dunames Repair III on May 13, 2021, this item has been released for over a year, and I have not recieved any noti... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Terrible customer service

Terrible customer service. They do not reply to emails about orders for months and never update you about your order. I'm still waiting for a reply on when they expect to receive ss3 goku sh figuart. They take your money straight away and leave you not knowing where your products are.

20. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’ve used Curibo for few times now and…

I’ve used Curibo for few times now and my experiences has been top notch thus far! Their items are competitively priced with speedy service and brilliant packaging. Curibo has become one of my go to for Japan import goods. Keep up the good work :)

11. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Few order issues but they got solved.

Ordered two figures as preorders and was sent the wrong persons invoice. Contacted the company with this issue and got a reply fairly quickly. After a bit of back and forth we got the issue solved, used the money paid into wrong invoice for my preorders and got a free shipping coupon. Will consider using again in the future.

21. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad customer service. I don’t like to give bad reviews but I…

I don’t like to give bad reviews but I feel I have to because of the non existent Customer Service. I paid for a pre ordered item in October 2021. I have emailed and filled out the contact form many times since 18th December 2021 and still have not received a reply. I have not even had an acknowledgment of my emails/messages. The only time I have received a response was when I contacted them just before buying the pre order to check the estimated delivery date (nov/dec21). So it seems they are quick to respond when taking your money but not interested once you have paid. Very disappointed. As soon as I wrote this review they suddenly informed me that they cancelled my order and closed my account. Now they are trying to make out I am not a real customer so they can remove this review, but luckily I have my order confirmation as proof. Now I will warn everyone I know never to use this untrustworthy company.

11. januar 2022
C-logo

Besvarelse fra C

Hi There,

Unfortunately, most imported goods have been delayed for the UK, due to shipping delays and Covid. Expect ETA's on all products on the site to be extended by a month or two. We've mentioned this on our newsletter , information page, and social media as well.

Please send us your order details to curibouk@gmail.com, to cancel your order.

Bedømt til 1 ud af 5 stjerner

No communication whatsoever!

I ordered figures with Curibo, and they never update you until you ask.

The worst part is that they seldom reply to you, and most likely, they don't have your items

100% AVOID THIS COMPANY

2. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor service

Very poor service, I pre ordered in April and still only have part of my order which will be in "December" haven't been given any information unless I chase them and even then very slow to reply. Very disappointed

NOW BEING TOLD MY ORDER WILL BE CANCELLED? I NEVER ASKED FOR THAT, SO THIS IS WHAT HAPPENS WHEN YOU ASK QUESTIONS? VERY POOR

14. december 2021
Uopfordret anmeldelse
C-logo

Besvarelse fra C

Hi John Dalzell

We emailed and replied multiple times, but you don't check junk so mail, so we contacted you through another email and phone call to receive a reply about your incomplete address.

As mentioned previously, the Sam Bridges Figma has not been released anywhere yet due to the pandemic delaying the production from Goodsmile. It won't be released anywhere yet until January 2022.

We'll cancel the remaining item of this order.

Bedømt til 1 ud af 5 stjerner

Would never order from here…

Pre ordered a few items and zero communication. Almost a year goes by and the item is already available here in the states. I email them no response. I had to contact my bank for a refund… never again…

You would like to think this is fake but order #6631 is very real check your records to verify. You don’t communicate with anyone after you get paid. You are the worst business. So no this is not a fake review. I’m glad I’m not the only one who got screwed by you in the U.S.

And my bank already refunded me so i’m just warning others not to order.

So not responding to anyone in a timely manner, not updating them at all after a half a year window with them being readily available in the U.S.A is how you do business? And somehow they just happened to arrive the day you get negative feedback? Yeah whatever… there are better places to do business with have a good day!

8. december 2021
C-logo

Besvarelse fra C

Hello,

I've checked our records and you cancelled your order before we responded to your email.

As mentioned on the store, the UK/Europe does not receive items as the same time as the US. If you look at other stores overseas, they have not receive stock yet either.

Please keep this in mind in future if you decide to purchase from another store that's not in the US.

Curibo

Bedømt til 1 ud af 5 stjerner

Took my money and no items!!

I placed an order on April 2021 for 5 SH Figuarts Super Saiyan 3 Goku to be shipped to the US. It has an ETA of October delivery. It is now December and I still didn't get any update on this order. Does not respond to emails as per how other buyer's mention. If you can't ship the item at least please fully refund me!! Come on!!

7. december 2021
C-logo

Besvarelse fra C

We haven't received any emails from yourself. Could you send us your order number on curibouk@gmail.com to cancel your order.

Bedømt til 5 ud af 5 stjerner

Great store

Order from here many times, this is my go to store for imports, mainly my S.H. MonsterArts, I used to import directly from Japan myself but switched to buying from curibo, always been kept informed of what's happening with stock etc, great store.

6. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

The toys ordered came in great condition and packaged appropriately. It was a pleasure dealing with the company and will definitely recommend to friends and family

1. november 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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