Tarik did an excellent job and what he doesn’t know about carpets isn’t worth knowing! It was a very hot day and he had heavy equipment to bring in but was really cheerful and very professional
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Se, hvad kunderne siger
Having rented our house out for five years with a new carpet, we paid for the silver service plan as there were many stains and foot fall marks. Our cleaner Tariq was punctual, very thorough, down on... Se mere
Really great and polite customer service in the run up and after the clean. I live abroad, so got a comprehensive photo-update of pre- and post-clean. Only issue that came up was that residual wat... Se mere
Virksomheden har svaret
Very nice company, prompt replies to the emails, no hidden costs, no trying to sell unwanted extras. The guys, who cleaned the flat, arrived on time, did everything from the checklist, were friendly a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're a friendly, professional, and family run carpet cleaning and deep cleaning company making homes and offices sparkles across South West London and Surrey. We provide a complete range of professional cleaning services for the home and for the office. Whether you are a homeowner, tenant, landlord, or business, we have the cleaning service for you. We can clean just about everything, including homes, flats, offices, shops, lofts, sheds, garages, basements, and much more Our family, businesses, and services are trusted by customers and we help to support local and national good causes. Cullens Cleaning is part of Cullens Services Limited, a registered company in England and Wales, no. 10984086.
Kontaktoplysninger
Winchcombe Road, SM5 1RN, Carshalton, Storbritannien
- 01372 502 008
- office@cullens.co.uk
- cullenscleaning.co.uk
4,5
Fremragende
83 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
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Generally great with one lingering issue
Really great and polite customer service in the run up and after the clean. I live abroad, so got a comprehensive photo-update of pre- and post-clean.
Only issue that came up was that residual water reacted with some cleaning products to give strange rust spotting on the kitchen sink area and metal hob cooker, which seems to have resolved itself apart from some heavy staining on the hob. Cullens gave some good tips for cleaning it off if it remains.
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
Sorry there was an issue , as mentioned we do not know how this could have happened
Glad you were happy with the overall service
Thank you
The operative was on time
The operative was on time, polite, and he explained what he was going to do. And he did an excellent job with the carpets.
14. august 2024
Uopfordret anmeldelse
Waste of money
I ordered a deep clean, i dont think i received a normal clean. I specified a clean of certain appliances both contained mould after the so called clean. Light fittings covered in cobwebs. One star because the gentleman helped move my bed. I dont recommend this company, waste of money.
Response to your reply: the washing machine dispenser hadnt even been touched , let alone steamed, I cleaned it myself in 10 mins using cleaning agents. Your cleaner also left food in the dishwasher after the supposed clean. I actually had to point this out to her as well as numerous other uncleaned things- I eventually gave up when I realised I was wasting my time. The cleaners were told to clean where was accessible. She could easily have dusted - these areas were accesible. I dusted myself without moving any boxes. All in all a very poor service.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
it is a shame we were not contacted to try to resolve or at least explain the areas of concern,as on the day You were happy with the standard of clean the team managed to do.
Just need to add that When we arrived there were moving boxes in every available space, to the extent it was difficult to clean effectively and to take delivery of the new bed, which one of the team even carried up the stairs for you.Some boxes we did manage to move, but some were also very heavy.
If you had notified us prior to the clean ,regarding the situation,and informing us that the whole house is full of removal boxes as you were just moving in that morning , we would have been more than happy to rearrange, before the removal team arrived or once you were settled and unpacked.
On some appliances ,mould can stain rubber so while the appliances have been steamed cleaned it may not look as new.
We had been requested to clean a double oven, which was in fact a range. As we do not clean ranges, we removed the cost of the double oven and still gave the range a once over, as a gesture of goodwill we also gave a big discount.
Efficient and friendly service
Efficient and friendly service. Maddy and Terry arrived like the cavalry, were prompt and did a fantastic job. Would recommend to anyone!
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
Thank you so much for your kind words and using us, i will pass your kind words onto them
Fantastic clean provided by Cullens…
Fantastic clean provided by Cullens Cleaning could not fault the standard of work provided staff amazing
26. juni 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
Thank you so much as a small business we do really appreciate this
Besvarelse fra Cullens Cleaning
thank you for you great review
End of tenancy clean was to a very high standard
Cullens cleaning completed an end of tenancy clean, they were very professional & prompt with quotes & communication. The clean was done to a very high standard & staff were lovely & friendly, would definitely use them again & would throughly recommend them, thank you Cullens cleaning 😊
17. juni 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
thank you so much for your great review much appreciated
First class
Cullen's were very punctual, professional,tidy and polite
They did a first class cleaning job at my property ,nothing was too much trouble, I added a couple of extra things on and they did them without any fuss would highly recommend them
21. juni 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
Thank you , you are more than welcome.
Excellent service from a knowledgeable…
Excellent service from a knowledgeable carpet cleaner.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
I will let Tariq know Thank you for your kind words
Excellent End of Tenancy Clean
I found Cullens via a Google search and booked with them after seeing all their positive reviews. From obtaining my quote through to the implementation of the clean, Cullens were extremely easy to work with. I added on last minute requests to my clean and they accommodated without any issue. The team are friendly, professional and deliver their service to a high standard. An easy recommendation and I would happily use them again.
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
So glad you were happy with our service. we do really appreciate your kind feedback
The house looks so clean
Really pleased with our clean today. House looks so bright and clean and the cleaners were friendly and efficient.
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
Thank you, so glad
A REAL DIFFERENCE
Their quote was very clear and the cleaners worked very hard and made a real difference to what was a very dirty property.
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Cullens Cleaning
You are more than welcome, Thank you for your kind feedback
I would 100% recommend Cullens
I would 100% recommend Cullens. They are genuinely friendly, helpful, and did a great job and a lower price than any other quotes I had for an end of tenancy clean. I got my full deposit back too. They were flexible with dates and times, which I really needed. Cullens were really helpful when I asked questions about oven cleaning for the future and were so easy to communicate with in general.
20. januar 2024
Uopfordret anmeldelse
Excellent experience from booking…
Excellent experience from booking through to completion. All the information I needed was given prior to booking. The team that carried out the deep cleaning job were very friendly (important as the job was for my elderly mother) and they did a fantastic job. Would not hesitate to recommend.
13. januar 2024
Uopfordret anmeldelse
Great service at a great price
Great price, great service, professional and friendly. Would definitely recommend.
19. september 2023
Uopfordret anmeldelse
They did a great job from the super…
They did a great job from the super responsiveness in setting up the cleaning. Then the cleaners were absolutely excellent- arrived right on time, and were extremely kind, the house looked amazing when finished.
25. august 2023
Uopfordret anmeldelse
Deep Clean I recently used Cullens for an end of…
I recently used Cullens for an end of tenancy deep clean and recommend them without any hesitation. The booking process was very straightforward and friendly. The cleaning team did an excellent job. I will definitely recommend them and would use them again. 5 stars!
9. juni 2023
Uopfordret anmeldelse
Excellent
Very thorough job, showed up on time and great communication in advance.
25. april 2023
Uopfordret anmeldelse
Truly Professional Carpet Cleaning
The carpet cleaning was carried out very carefully, thoroughly and professionally with pride in the job.
27. marts 2023
Uopfordret anmeldelse
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