Merk de laatste tijd dat men bij deze online casino de win kansen drastisch hebben aangepast. Wat ook opvalt is als men bonus geld heeft gekregen dat er dan plots verschillende spelen verdwijnen to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Geld gestort en is van bankrekening afgeschreven. Helaas niet op mijn account gekomen en staat op "pending". Diverse mails gestuurd met bewijs. Lijkt erop dat ik dat geld gewoon kwijt ben. Daarnaast... Se mere
Virksomheden har svaret
CrystalRoll Casino is a great platform with a wide variety of games and a smooth, user-friendly design. Their support team is fast, helpful, and always ready to assist, which makes the whole experienc... Se mere
Virksomheden har svaret
Looking back on all the online reviews of all the various online casinos, I have been a member of Crystal Roll for a while now. Many offer free spins bonuses that don't ever pay. Here they pay sometim... Se mere
Virksomheden har svaret
4,1
God
495 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
One of best Casino site 🎉😊
16. april 2026
Uopfordret anmeldelse
Een fantastisch casino om in te spelen!
15. april 2026
Uopfordret anmeldelse
Great bonuses!
Great bonuses!
Worth the money, you get a lot of bonuses and the assistance is very friendly.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello, Isabel!
It is fantastic to hear that you are finding so much value in our platform! We take great pride in offering competitive bonuses to keep the excitement going, and knowing that these rewards are enhancing your experience is the best feedback we could ask for.
We are also thrilled that our support team made such a positive impression on you. Providing friendly and efficient assistance is a core part of what we do at CrystalRoll. Thank you for your high recommendation and for being a part of our community!
Best regards,
CrystalRoll Team
Besvarelse fra Crystalroll
Hello, Annemarie!
It is wonderful to hear that you are enjoying your time with us! We strive to create a high-quality environment that is both exciting and easy to navigate, so knowing that you’re having a positive experience is the best feedback our team could receive.
We are committed to keeping the standards high and ensuring every visit is just as enjoyable. Thank you for your support!
Best regards,
CrystalRoll Team
Kind support members good layout good…
Kind support members good layout good casino..
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello there, Job!
It is fantastic to have you with us! We are thrilled that you’ve had such a positive introduction to our platform. Hearing that the design and navigation feel intuitive to you is wonderful, as we’ve worked hard to create a space that is both visually appealing and easy to use.
We are especially pleased that our support team made such a great impression. Providing helpful and attentive service is a top priority for us, and we are committed to maintaining that high standard to ensure your time here is always smooth and rewarding. Thank you for the warm welcome!
Best wishes,
CrystalRoll Team
Besvarelse fra Crystalroll
Greetings, Melchior!
It is wonderful to hear that your experience has been nothing short of seamless! We strive to provide a top-tier environment for all our players, so knowing that our commitment to quality has met your expectations is truly rewarding.
We remain dedicated to maintaining this high standard and ensuring that every visit is just as smooth and enjoyable. Thank you for your kind words and for choosing to spend your time with us!
Best wishes,
CrystalRoll Team
To sprawiło że niekiedy można wybrać…
To sprawiło że niekiedy można wybrać sporo kasy ale też bardzo dobre gry
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Witajcie, Karol!
Wspaniale słyszeć, że podoba Wam się szeroka gama tytułów dostępnych na naszej platformie! Włożyliśmy wiele wysiłku w stworzenie biblioteki, która oferuje zarówno jakość, jak i różnorodność, dlatego świadomość, że gry i potencjał sukcesu spełniły Wasze oczekiwania, jest dla nas najlepszą informacją zwrotną.
Zależy nam na utrzymaniu wysokiego poziomu emocji i zapewnieniu, że każda sesja będzie satysfakcjonująca i płynna. Naszym priorytetem jest zapewnienie środowiska, w którym będziecie mogli odkrywać różne opcje i znaleźć dokładnie to, czego szukacie. Dziękujemy za poświęcenie nam czasu!
Pozdrawiamy,
Zespół CrystalRoll
Zeer slecht!
Zeer slecht!! In het begin laten ze je af en toe nog wat winnen. Daarna steeds minder en minder. Snap dat ze geld willen verdienen, maar valt echt op dat ze je eerst inpalmen en daarna leeg plukken!! Trap er niet in mensen…
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hallo!
Het spijt ons dat onze website niet aan uw verwachtingen heeft voldaan.
Wees gerust, de spellen op ons platform zijn absoluut eerlijk, omdat we samenwerken met de beste aanbieders in deze branche.
Winnende combinaties worden volledig willekeurig gegenereerd en de uitkomsten zijn niet van tevoren bepaald. Het kan daarom even duren voordat u wint.
Daarnaast willen we u erop wijzen dat winsten niet gegarandeerd zijn. We raden u ten zeerste aan om verantwoord en binnen uw budget te spelen.
Klanttevredenheid is belangrijk voor ons en we werken voortdurend aan het verbeteren van onze diensten. Neem contact met ons op via support@crystalroll.com met "Trustpilot" in de onderwerpregel, dan helpen we u graag verder.
Met vriendelijke groet,
Het CrystalRoll-team
Good site chat verry fast game ar also…
Good site chat verry fast game ar also great
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hi there, Erik!
It is wonderful to hear that you are having such a fantastic time on our platform! We strive to create an environment that our players truly enjoy, so knowing that our support team's responsiveness and our game selection have met your expectations is the best feedback we could receive.
We are committed to keeping the excitement going and ensuring every visit is just as seamless as the last. Thank you for being such a valued member of our community, and we look forward to seeing you back for more fun!
Best wishes,
CrystalRoll Team
Super im love crystalroll
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hi there, Alaydiniskov!
It is wonderful to hear that you are having such a fantastic time on our platform! We strive to create an environment that our players truly enjoy, so knowing that you’re a big fan of the experience we've built is the best feedback we could receive.
We are committed to keeping the excitement going and ensuring every visit is just as great as the last. Thank you for being such a valued member of our community, and we look forward to seeing you back for more fun!
Best wishes,
CrystalRoll Team
Wat een oplichters
Wat een oplichters. Dit is al de 2e keer dat over de 100 euro win en het de volgende dag is verdwenen van mijn account. Ik speel hier nooit meer. Ze stelen in 1 dag je rekening leeg. Zogenaamd bonusgeld maar verdwijnen binnen 24 uur is wel belachelijk snel.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hallo CW,
Het spijt ons dat uw ervaring op onze site niet volledig aan uw verwachtingen voldeed.
Na een grondige controle van uw account hebben we bevestigd dat de betreffende bedragen zijn gewonnen met een bonus, specifiek via de Daily Wheel-functie. Zoals beschreven in onze bonusvoorwaarden, zijn alle bonussen onderhevig aan een geldigheidsduur van zeven (7) dagen. Indien de bonusbedragen niet binnen deze termijn worden ingezet, vervalt de bonus en worden alle gewonnen bedragen dienovereenkomstig verbeurd. U kunt uw volledige bonusgeschiedenis ter referentie bekijken op uw accountpagina.
Hoewel we begrijpen dat deze situatie teleurstellend kan zijn, willen we u erop wijzen dat we ons aan onze algemene voorwaarden moeten houden om eerlijkheid en consistentie voor alle spelersaccounts te garanderen.
Mocht u verdere hulp nodig hebben of aanvullende vragen hebben, neem dan contact met ons op via support@crystalroll.com met als onderwerp "Trustpilot". Ons team helpt u graag verder.
Bedankt voor uw begrip.
Met vriendelijke groet,
Het CrystalRoll-team
A very wide range of games.
A very wide range of games.
Theres games for everyone, live aswell as slots.
Help is allways very quick with live support.
And i have never really encountered any problems with this platform.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Greetings!
It is wonderful to hear that you are enjoying the variety we offer! We strive to curate a collection that appeals to every type of player, so knowing that both our live dealer section and our slot library are hitting the mark for you is fantastic.
Our team is also very pleased to hear that you've had such smooth experiences with our platform and that our support specialists have been able to assist you promptly whenever needed. We are committed to maintaining this high standard of reliability and service. Thank you for being part of our community, and we look forward to your next visit!
Best wishes,
CrystalRoll Team
Really great site with good service and…
Really great site with good service and great slots
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hi there, Viske!
We are so glad to hear that you are enjoying our platform! We put a lot of effort into selecting the best slots and ensuring our service is always helpful and quick, so your feedback means a lot to us.
It’s great to know you’ve found a home for your gaming sessions here. We’re committed to keeping that high standard going for you and all our players. Good luck with your next spins!
Kind regards,
CrystalRoll Team
Mijn geld kan ik niks mee doen sta er…
Mijn geld kan ik niks mee doen sta er op zonder te spelen. En er is geen contact te krijgen
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hallo Rodney!
Het spijt ons dat uw ervaring op onze site niet volledig aan uw verwachtingen voldeed.
Volgens onze Algemene Voorwaarden, punt 7, subpunt 6 van het Opnamebeleid, moet een speler het actieve gestorte bedrag driemaal inzetten voordat een opname kan plaatsvinden. Deze procedure is noodzakelijk om ervoor te zorgen dat alle gestorte gelden uitsluitend voor gokdoeleinden worden gebruikt. Het is geen geheim dat veel sites zoals de onze deze tactiek gebruiken om witwassen te voorkomen.
Klanttevredenheid is belangrijk voor ons en we werken voortdurend aan het verbeteren van onze diensten. Neem contact met ons op via support@crystalroll.com met "Trustpilot" in de onderwerpregel, dan helpen we u graag verder.
Met vriendelijke groet,
Het CrystalRoll-team
Bonuses are nothing but a trap
Bonuses are nothing but a trap. Imagine having to wager a bonus 25 times just to turn it into real cash, only to find out the payout is capped at €50. Even if you turn that bonus into tens of thousands, €50 is all you’ll ever see.
Try to cash out your winings anytime after Thursday, good luck because your money will sit pending till Monday afternoon.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello, Jame!
We appreciate you sharing your perspective on our bonus structures and withdrawal timelines.
Regarding your experience with the rewards, we want to clarify that all bonuses offered by the casino are subject to the Bonus Terms visible at the bottom of our website. These terms outline the wagering requirements and conversion caps to ensure transparency for all players.
As for your concerns about the payout schedule, according to our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 72 hours. Once a withdrawal has been successfully processed by our team, it can take up to 5 banking days to reach your account via bank transfer, depending on your financial institution's processing times over the weekend.
Customer satisfaction is important to us, and we’re continuously working to enhance our services. Please contact us at support@crystalroll.com with "Trustpilot" in the subject line, and we’ll be glad to assist.
Best regards,
CrystalRoll Team
Horrible
Picture this: They have actual withdrawal limits. Daily, weekly and monthly, already bizar. They process (read as: hold) withdrawal request for days on end, hoping that you cancel the withdrawal and spend the money.
What's even worse, they deduct money from your winnings when you try to withdraw. Stating 'One of your previous deposits was not received on our end'. From €365,- they deducted €200,-. Asking for evidence or the transactionId in question: ' we cannot provide this information, contact your bank.'
Contact my bank with what? There hasn't been a single deposit failed nor any money transferred back to me.
Even worse: I'm a VIP (having gambled with more than €300.000 in total)
Scammers, beware.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello!
We regret that your experience on our site didn’t fully meet your expectations. Customer satisfaction is important to us, and we’re continuously working to enhance our services. Please contact us at support@crystalroll.com with "Trustpilot" in the subject line, and we’ll be glad to assist.
Best regards,
CrystalRoll Team
It is rigged do not play on this site…
It is rigged do not play on this site you wil never win
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello, Blub!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.
Best regards,
CrystalRoll Team
KSA 27k
After one year still dont have my money, so i decided to go to KSA with my lawyer. Still wait for my 27K.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Crystalroll
Hello Jacklynn!
We are sorry to hear that your time on our platform did not meet your expectations. Please be assured that we take every matter seriously and review each situation with careful, individual attention.
Our team is dedicated to operating with complete transparency and in full alignment with our established terms and conditions, which are applied consistently and fairly to ensure a balanced environment for all our guests.
Best regards,
CrystalRoll Team
Besvarelse fra Crystalroll
Hello there, Max!
Thank you so much for your excellent feedback! We truly appreciate you taking the time to share your positive experience.
We are thrilled to hear that you rank our platform so highly. Your satisfaction is a testament to the quality we strive for every day.
We look forward to your next visit!
Best regards,
CrystalRoll Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.