I have been a regular customer of this…
I have been a regular customer of this company for several years, but unfortunately this was my last order.
Almost every order has involved some kind of problem. Packages have been delayed, gone missing, or even returned without reaching me. This latest delivery took around five days to arrive, which has become typical in my experience.
After waiting patiently, I finally received my order, only to discover that every size of box had been sent in the wrong colour. I had ordered pink boxes, but all of them were purple. When I called customer service to resolve the issue, the experience became even worse. Instead of receiving help, I was told that I was "being rude", and the representative abruptly ended the call. I found this completely unprofessional and unacceptable, especially considering I was calling to report a mistake made by the company. The incorrect order was frustrating, but the way I was treated by customer service was even more disappointing. After years of ordering from this company, this experience has convinced me not to purchase from them again. I cannot recommend this company based on my experience.







