We booked today and travel in 2028. Our first time booking with Cruise Monk. Their customer representative Dan was phenomenal. After a 30-minute wait for a call back, we spoke to him regarding our ini... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dan was great in answering all our queries when we booked a last minute cruise. He was patient on enquiries regarding the transfers/ Indian vegetarian food option in the cruise as well booking our fli... Se mere
Rang back fairly quickly after asking for a callback. Very pleasant friendly operator. Knowledge not correct though. Enquiry was regarding cabin upgrade bidding, pointed out I'm a solo traveller and... Se mere
Dan was excellent answered all our questions in a very polite and professional manner. Listen to what we wanted and delivered. Nothing was too much trouble and explained everything in great detail... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Kontaktoplysninger
14 Jasmin Close, HA6 1BH, LONDON, Storbritannien
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
4,9
Fremragende
978 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clear and precise information
Clear and precise information, professional and friendly
21. oktober 2026
Uopfordret anmeldelse
The information I required was dealt…
The information I required was dealt with at speed.
19. oktober 2026
Uopfordret anmeldelse
Trust Pilot has wasted a lot of my time!
Trust Pilot hasn’t been working properly- this is the 3rd I’m going to try -
1. trust Pilot is awful and has wasted my time!
2. Dan very helpful
Answered all my questions
Very professional
Helpful & friendly - but not “ in your face”
17. oktober 2026
Uopfordret anmeldelse
Quick response
Although it was a sunday my email was answered very quickly and efficient.Annabelle has taken away my concerns.
18. oktober 2026
Uopfordret anmeldelse
He was helpful and friendly and really…
He was helpful and friendly and really helped sort out a problem we had after we booked!
15. oktober 2026
Uopfordret anmeldelse
Dan has been amazing
Dan has been amazing, especially as we had a difficult decision to make as one of our party cancelled after paying the deposit. He did everything he could to help us out and called back every time he said he would. It was easy to book and easy to get in touch with when there were any questions.
15. oktober 2026
Uopfordret anmeldelse
Prompt callback
Prompt callback. Informative and helpful staff. Plenty info but no HARD sell. All good
16. oktober 2026
Uopfordret anmeldelse
Andy was helpful and efficient in…
Andy was helpful and efficient in assisting with our reservation as usual (we have worked previously with Andy). He made very useful suggestions and we look forward to our trip.
16. oktober 2026
Uopfordret anmeldelse
Dan was very professional and punctual.
15. oktober 2026
Uopfordret anmeldelse
Prior to calling and being on hold for…
Prior to calling and being on hold for over 20 minutes I then left a voicemail. I received a call back a couple of hours later. James was very helpful and answered all my queries. He sounded knowledgeable and friendly.
15. oktober 2026
Uopfordret anmeldelse
Japan 2028
Dan was extremely helpful and gave me lots of good information as I am a solo traveller
15. oktober 2026
Uopfordret anmeldelse
Dan answered the phone and was very…
Dan answered the phone and was very knowledgeable about the trip I was inquiring about. I called back later and made the booking. Very efficient.
14. oktober 2026
Uopfordret anmeldelse
Very knowledgeable and helpful staff
Dan was very knowledgeable. I had lots of questions about flying from different airports and he was very helpful.
13. oktober 2026
Uopfordret anmeldelse
The cruise monk team have been amazing
The cruise monk team have been amazing, answering all my queries promptly, they go above and beyond.
13. oktober 2026
Uopfordret anmeldelse
Dan knew his stuff and although very…
Dan knew his stuff and although very informative was not pushy in any way. A very easy booking process
14. oktober 2026
Uopfordret anmeldelse
Easy to book
Easy to book, managed to change flight section of booking at excellent price.
12. oktober 2026
Uopfordret anmeldelse
Very helpful & efficient reply to my…
Very helpful & efficient reply to my enquiries !
12. oktober 2026
Uopfordret anmeldelse
Excellent service
Dan, our contact was excellent. He came back to us promptly with answers to our queries, was very patient when our credit card was declined and very professional when reading back all the information. Friendly and efficient.
12. oktober 2026
Uopfordret anmeldelse
Super Service
James changed our hotel to meet our requirements immediately- brilliant /caring service. Thanks James.
9. oktober 2026
Uopfordret anmeldelse
Dan explained everything brilliantly
Dan explained everything brilliantly, he was more than helpful with all of our questions
9. oktober 2026
Uopfordret anmeldelse
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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