We had a fantastic holiday arranged by Cruise2. We enjoyed and excellent service from Jordan and the team. The package was exactly as described and the hotels, transfers, train journeys and cruise... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My call was answered promptly, and I was put straight onto the correct section, no faff no Muzak, a real person, a helpful knowledgeable and polite. I had a terrible time with Iglu last year, this was... Se mere
Lisa was exceptional. Very knowledgeable,extremely helpful and made booking our holiday seamless. She answered emails straight away and returned my call within 15 mins. Can’t thank her enough.
Lisa was absolutely amazing as our travel agent! 🌟 She was so helpful, friendly and professional from start to finish, making sure everything was taken care of and that our holiday is perfect. Nothi... Se mere
Virksomhedsoplysninger
Om Cruise2.com
Skrevet af virksomheden
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Skrevet af virksomheden
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Kontaktoplysninger
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Storbritannien
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,9
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just booked with Imran
Just booked with Imran, who was very accommodating and helpful with our many request and requirements. Would highly recommend Imran. We would definitely book again, great competitive pricing and excellent itineraries.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Julie,
Greetings from Cruise2!
We are truly honoured by your exceptional 5✧✦ review . It brings us immense pleasure to know our team curated your journey with such care and finesse, delivering a beautifully tailored itinerary paired with outstanding value and seamless planning ⛵🌍.
Warm Regards,
Team Cruise2
Paul dealt with our booking to Niagara…
Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Raymond,
Greetings from Cruise2!
Thank you ever so much for your splendid 5⭐ review! We’re delighted our team could provide such professional, knowledgeable, and attentive service in crafting your Niagara, New York, Boston and cruise adventure ✨🛳️.
Warm Regards,
Team Cruise2
used Cruise2 before and will do so again.
Great service on chat solved the issue quickly and professionally (Lana )
Have used Cruise2 before and will do so again
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Alan,
Greetings from Cruise!
Thank you for your exquisite feedback! We’re delighted to hear that our team provided such attentive guidance and crafted a journey perfectly suited to your preferences. It’s truly wonderful to know your booking experience with Cruise2 was seamless and fulfilling — we can’t wait to assist you again on your next elegant voyage!
Regards,
Team Cruise2
Sam was courteous & very helpful
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Stewart,
Greetings from Cruise2!
Thank you for your kind words and 5⭐ review! We’re delighted our team provided such courteous and attentive support throughout your experience. It’s always our pleasure to assist and ensure everything is handled with care and professionalism ✨🛳️.
Regards,
Team Cruise2
With thanks
On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year.
Paul was more than helpful taking time and getting it right as this is a special occasion for us as it is my 80th birthday and our 60 years married so once again thanks Paul for making the booking process so easy and we both are looking forward to the trip.🥰
Kind regards
Gerry and Elizabeth Birt
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear William,
Greetings from Cruise2!
We are truly honoured to be part of such an extraordinary and meaningful celebration — your 80th birthday and remarkable 60 years of marriage — and delighted to know your journey to Japan has been arranged with such care and attention 🎂💎
Your kind words mean a great deal to us, and we wish you a truly unforgettable and joyous adventure filled with cherished memories ✨🗾
Warm Regards,
Team Cruise2
Ashley listened to my needs and…
Ashley listened to my needs and consequently resolved the issues. She was polite professional and courteous. Thank you Ashley.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Aswin,
Greetings from Cruise2!
We are truly delighted to hear that your needs were understood and addressed with such professionalism, courtesy, and attentive care, resulting in a smooth and reassuring resolution 🎧🤍
Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same level of excellence ✨🧾
Warm Regards,
Team Cruise2
Booking experience
Paul was patient with addressing all my questions and helped me be very happy to confirm the booking
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Margaret,
Greetings from Cruise2!
We are truly delighted to hear that your booking experience was guided with such patience and clarity, allowing you to proceed with complete confidence and satisfaction 🧭😊
Your kind words are sincerely appreciated, and we look forward to assisting you again on many more wonderful journeys ahead ✨🚢
Warm Regards,
Team Cruise2
Oceania cruise to Italy booked with Cruise 2.com
We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arranged it for us. I would definitely recommend this travel agent as they are very knowledgeable and professional.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Margaret,
Greetings from Cruise2!
We are truly delighted to hear that your Oceania cruise to Italy has been arranged with such clarity, care, and professionalism, ensuring every detail — including your assisted boarding — was handled seamlessly ⚓🇮🇹
Your kind recommendation means a great deal to us, and we look forward to supporting you on many more exceptional journeys ahead ✨🧭
Warm Regards,
Team Cruise2
Very helpful and got things sorted out…
Very helpful and got things sorted out for me x ASHLEY AND ULINA WERE VERY HELD
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Hazel,
Greetings from Cruise2!
We are truly delighted to hear that your request was handled with such care and efficiency, ensuring everything was resolved smoothly and to your satisfaction 🛠️💫
Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same attentive and seamless service ✨📞
Warm Regards,
Team Cruise2
Happy to let you travel uninsured
Booked through Cruise2. Flight was technically “operating” but the route put me at risk of being uninsured due to FCDO advice. Agent refused to provide a safe alternative without passing extra costs to me. Felt like I was being forced to travel against my own insurance, completely unacceptable.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Michael,
Warm Greetings from Cruise2 !
Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience left you feeling this way, and we appreciate the opportunity to clarify the situation.
We are pleased to confirm that your flight matter has now been fully resolved. However, for transparency, we would like to inform you that the original flights were neither cancelled nor subject to any schedule change, as confirmed by the airline supplier, and remained fully operational throughout.
We completely understand your concerns regarding FCDO guidance and its potential impact on your travel insurance. That said, such advisories—and how they are interpreted by individual insurance providers—are outside the control of both Cruise2 and the airline. As a result, any alternative flight arrangements requested outside of the original booking conditions were subject to fare differences and supplier policies, which is why additional costs were applicable.
At no point was there any intention to place you in a difficult position, and we are sorry if this was how the situation felt. Our team’s priority is always to provide support within the framework set by our suppliers while ensuring customers are fully informed of the options available.
We regret that your experience did not meet expectations on this occasion, and we do value your feedback as it helps us continue to improve our service. Should you wish to discuss this further, we would be more than happy to assist.
Regards,
Team Cruise2
Excellent company
I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best.
So if you’re looking for a great price and professional help try this company. Thanks again Imran it was a pleasure.Well done Cruise2.com.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Wilma,
Greetings from Cruise2!
We are absolutely delighted to hear that your booking experience was marked by exceptional value, professionalism, and attentive guidance, resulting in such a positive and seamless journey from the very start 💼🏆
Your kind recommendation means a great deal to us, and we look forward to assisting you again in creating many more memorable holidays ✨🌍
Warm Regards,
Team Cruise2
Quick and efficient
Kate was very helpful and timely with her information. Always answered my queries quickly and courteously.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Rosemary,
Greetings from Cruise2!
We are truly delighted to hear that your experience was marked by such promptness, clarity, and courteous assistance, ensuring every query was addressed with effortless precision ⏱️📘
Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same impeccable level of service ✨🧳
Warm Regards,
Team Cruise2
We have just booked a Tour/Cruise to Japan in 2027
We have just booked a Tour/Cruise to Japan for next year and found Paul very friendly, helpful and informative. Having his details and knowing we can contact him at any time was very reassuring.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear June,
Greetings from Cruise2!
We are absolutely delighted to hear that your upcoming Japan tour and cruise has been planned with such clarity, warmth, and expert guidance, providing complete reassurance every step of the way 🗾🧭
Your trust means a great deal to us, and we look forward to supporting you throughout your journey as you prepare for this wonderful adventure ✨🚄
Warm Regards,
Team Cruise2
Holiday spot On
Just had a great holiday, thanks to paul, all flights spot on, Train Great, Hotels as well cruise great, thanks Paul.
Eddie Margaret Gallagher.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Edward,
Greetings from Cruise2!
We are absolutely delighted to hear that every element of your holiday — from flights and rail travel to hotels and cruise — came together so flawlessly, creating a truly seamless and memorable experience 🚄✈️
Your kind words mean a great deal to us, and we look forward to crafting many more exceptional journeys for you in the future ✨🌍
Warm Regards,
Team Cruise2
South and central American cruise and Machu Picchu land tour
Hadnt used Cruise2 before but from my initial booking with Danny in Jan 2025 to dealing with Kate later on , I had excellent service and a land and cruise experience we will never forget , all transfers and tours ran smoothly and great holiday will be using Cruise2 again would thourghly recommend them .
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Mr. Tomkinson,
Greetings from Cruise2!
We are absolutely delighted to hear that your South and Central American journey, including the unforgettable Machu Picchu experience, was executed so seamlessly and left such a lasting impression 🌄🚢
Your kind recommendation and recognition of the service received throughout mean a great deal to us, and we would be honoured to assist you again in creating more extraordinary adventures ✨🌎
Warm Regards,
Team Cruise2
Kate at Cruise2 was very responsive
Kate at Cruise2 was very responsive and quickly sorted out our flight booking so that we could reserve seats.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear S Parker,
Greetings from Cruise2!
We are delighted to hear that your request was handled with such responsiveness and efficiency, ensuring your flight arrangements were secured with complete ease ✈️🔐
Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same seamless level of service ✨📩
Warm Regards,
Team Cruise2
Exceptional service- highly recommend.
We have used Cruise 2 several times and never been disappointed.
The packages on offer are well priced, great destinations with excellent advice and professionalism from the staff.
Paul really listened to what was important to us and came up with a great package. He was so helpful, knowledgeable and professional.
He really did go all out to get us a dream holiday. He was exceptional!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Lynn,
Greetings from Cruise2!
We are absolutely honoured to receive such exceptional praise — it is truly rewarding to know that your journey was crafted with such care, expertise, and dedication, resulting in a holiday that perfectly reflects your vision 🌍🎯
Your continued trust and heartfelt recommendation mean a great deal to us, and we look forward to curating many more dream experiences for you in the future ✨🛳️
Warm Regards,
Team Cruise2
Everything was OK with the booking, unfortunately the cruise was cancelled by Celebrity.
We booked a cruise package, which included a 2 night Hotel stay in Athens with Cruise 2, 8 months prior to the holiday. It was all done by phone, and sometimes communication felt disjointed, however we successfully flew to Athens on Saturday 14th Feb., and as planned in the itinerary, picked up by a car at the Airport and transported to our Hotel by around 9PM. The next day (Sunday) we decided to explore Athens by our usual way on short City visits, the hop on hop off bus. We used this all day and returned to the Hotel late afternoon. The Hotel has a bar/ restaurant at rooftop level with a good view of the Acropolis, I took a couple of photo's of my wife, ordered a drink, then had text message - the cruise was cancelled! There had been an electrical fire on the ship and it was immobilised, fortunately close to Athens. Passengers were offered various forms of compensation etc. We decided to check on flights home for the following day, as it was now Sunday evening there was no way of talking to anybody in the UK. I attempted to change our flight tickets on the EasyJet app, but it wouldn't recognise my password. So I booked a flight and taxi for the next day. Arrived back to Gatwick at 5pm, having left at 2pm two days before. All of these problems could not be directed or attributed to Cruise 2, maybe Celebrity Cruises , as this was not the first time that Infinity had suffered electrical fires.
If the package had been completed, I'm sure it would have been a great holiday at a good price. However on our return things did not go smoothly, we were assured that all arrangements for refunds etc. were in hand by Cruise 2 'we care' department. We sent flight ticket and taxi receipts to them and after a phone conversation that we would get a full refund. This was never put in writing, I confirmed this by email, and also as our holiday was a package, we should be refunded within 14 days.
I received email replies which were very standardly worded, 'we are liaising with our suppliers', to which I replied that this was irrelevant to the terms of a refund.
I attempted to have a conversation with the responder, but all calls were sent to messages.
In between my dealings I had a call from Celebrity to ask my card details for the flight and expenses to be refunded to, this was partial relief.
To say that this whole episode was very stressful is an understatement, as more than 3 weeks after the event there was only the same standard reply.
It was a daily mission to recover what we were entitled to, with sleepless nights as well. It was by chance whilst reading all of the documents that I had printed, I read that the ATOL certificate and invoice were in the name of Mid Counties Co-Operative, I discovered a phone number and contacted them, they had all of the details of my package and said that they would contact Cruise 2, shortly after that I actually had a call from different Cruise 2 agent who again gave the standard line. On around the 32nd day I rang Mid Counties again and they rang Cruise 2, who then shortly afterwards called me to say that Celebrity had sanctioned the refund, and that I would get a call to obtain card details for the payment.
Surprise! it was the person from Mid Counties? who successfully refunded the whole package price.
All of this stress could have been avoided by first of all acknowledging that we would receive our full package and expenses, in WRITING! and that this would be dependant on Celebrity, who were dealing with around 2,500 passengers.
What I still don't understand is the link between Cruise 2 and Mid Counties.
Further to me writing this review , Cruise 2 have engaged with me in a positive manner, and explained their position, so I have uprated the review rating.
14. februar 2026
Uopfordret anmeldelse
Many thanks to Lana Colaco who was very…
Many thanks to Lana Colaco who was very friendly and efficient, and made the booking easy.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Eamonn,
Greetings from Cruise2!
We are truly delighted to hear that your booking experience was made so smooth and effortless through friendly and efficient assistance 🎯🤍
Your kind words are sincerely appreciated, and we look forward to assisting you again with the same level of care and excellence ✨🧳
Warm Regards,
Team Cruise2
Betul is an Excellent travel sales…
Betul is an Excellent travel sales agent..knowledgeable Friendly and happy with good manners and good customer service recommended 👍
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cruise2.com
Dear Mark,
Greetings from Cruise2!
We are truly delighted to receive your wonderful feedback — it is immensely rewarding to know your experience was shaped with such knowledge, warmth, and exceptional customer care throughout 🤝📘
Your recommendation is sincerely valued, and we look forward to assisting you again in planning many more memorable journeys ✨🌍
Warm Regards,
Team Cruise2
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.