Crosby Blinds Anmeldelser 

316
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Se mere

Bedømt til 5 ud af 5 stjerner

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Se mere

Bedømt til 5 ud af 5 stjerner

Had two blinds fitted, one in the kitchen and the other in the second bedroom. Quality of the blinds and of the service is excellent. Very efficient, helpful in the selection process, extremely knowle... Se mere

Bedømt til 5 ud af 5 stjerner

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

316 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(316)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Just the best

This is my third order with Crosby blinds. I have always found them so professional and helpful. Selecting blinds can be complex, they make the process easy and are there for advice and guidance. Jen has always been friendly, solution focussed and great to work with.

26. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What fabulous blinds from Crosby blinds…

What fabulous blinds from Crosby blinds these are the best blinds I have ever had so classy, Andrew was so helpful from start to finish he took all the boxes etc off the blinds away with him so no rubbish left for us to clear THANKYOU Andrew for such excellent service we will certainly recommend you in the future. Maureen crosbie. Bootle

22. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Expensive and not what was expected

Poor experience with this company. Over-priced and poor after sales customer service. I wouldn’t recommend based on our purchase. They don’t listen to your concerns and valid points but churn out statistics and ‘facts’ AFTER they’ve taken your money. Why wouldn’t we assume the back of a blind was the same colour as the front unless your website stated otherwise. No good explaining after we paid £170 for a tiny blind. It doesn’t even look white on the back as you can see the grey - just looks a dirty white. Never been more disappointed with a company.

The mention of an offer of replacement at discounted price is incorrect. There was never a mention of discounted price - just to replace at a cost.
And the reverse clearly showing white in the images - yes it does. But the inner side!

There was indeed no mention of it being self coloured but it also did not say the only side not displayed in the image was a different colour!

Exploring how to take further as this is very poor

11. januar 2024
Uopfordret anmeldelse
Crosby Blinds-logo

Besvarelse fra Crosby Blinds

Thank you for taking the time to leave what we believe to be a very unfair review.

The honeycomb blind in question was sold at a discounted price with a 30% discount from the manufacturer's RRP

We are sorry the blind was not as you expected, and, after reading your emails post order it seems that you assumed the fabric to be the same colour front and back.
Very few honeycomb fabrics have a self coloured backing and the few that do are named as having so such as full tone, they will also have an image showing the self coloured back alongside the front.
The honeycomb fabric you ordered was not described as so and clearly shows a large image of said fabric with the standard white backing, there is no reference anywhere to it being self coloured.
We would always suggest customers order fabric samples, this gives exact clarification of the fabric, and backing, thus eliminating any misconceptions.
We charge just £1 for samples and provide a £5 sample refund promo code.
Unfortunately, you opted not to order a sample.

Regarding customer service. As a goodwill gesture, we did offer to supply a replacement fabric for said blind in a new colour of your choice at a further discounted price, but this was declined.

Bedømt til 5 ud af 5 stjerner

Friendly expert advice & professional from start to finish

We received friendly expert advice both at the buying stage and also when fitting. We experienced an issue with one blind (which wasn't identifiable prior to fitting) and we were delighted with Jen & Howards professional response. A pleasurable experience from start to finish. A rarity these days. Don't hesitate.

13. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautifully Made & Excellent Quality

We bought 3 motorised blinds from Crosby Blinds and are extremely pleased with the result. The blinds are beautifully made and excellent quality. We had some issues pairing the remote to the blinds but was able to make a quick phone call to Crosby Blinds. They were very helpful and friendly and talked us through various troubleshooting solutions. The blinds are now working perfectly.

1. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service and helpful staff

I have used Crosby blinds for 7 Top Up Bottom Down Blinds for some huge windows on a church project and their technical support has been excellent. The blinds are unobtrusive and finish off our project perfectly. I am currently preparing my next order for another client and expect to keep using Crosby blinds! Thanks Andrew and Team.

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

Excellent, courteous and prompt service. Huge selection of quality products which left me spoilt for choice. I have recommended this company to my friends and family

27. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service.
5 out of 5 for Crosby Blinds. near immediate replies to email queries, fast delivery and excellent after sales service when I cut through a chord while opening the package.
We ordered for one window and will now order another 12.

12. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All round professional experience

Extremely helpful whilst showing a really good knowledge of what is available in the sample albums.
Very professional and listened to what we envisaged- talked us through the different options.
Given a realistic time frame which was kept.
Measurements and further advice given on site.
We are very pleased with the whole project

12. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service from Andrew at Crosby Blinds - such a quick and easy process which was stress free. Having just moved house we were keen to get blinds sorted! It was hassle free and we received great customer service throughout. We would use again and definitely recommend to others - thanks Crosby Blinds.

22. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Total blocout Blinds

We were looking for a total block out blind and found product on Crosby blinds web site.As we had never seen these before so we travel from Wigan to the Crosby shop.The assistant was more than helpful and she showed us how they were fitted.We had no hesitation and ordered blinds there and then. With in 10 days the blinds had arrived and I fitted them myself (with out issue)

1. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really really pleased with the service…

Really really pleased with the service of Crosby Blinds.I needed blinds fitting at the back of the house in every room and it’s made such a difference. Love the quality and designs of the products too. They were super helpful from start to finish and I am made up with the work carried out. Il be using them again when I get the front of the house sorted!

16. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Crosby Blinds to rule them all

I have ordered 7 blinds from Crosby Blinds last year in early autumn. From the beginning it was a pleasure to speak to the people in their Liverpool shop - very knowledgeable and giving valuable advice about measuring and choosing different options. I chose to have all three of my own different fabrics made into roller blinds for balcony windows, doors and rest of the large windows around the flat. My heart was set on the fabrics and it was impossible to find anyone online who would use my own fabric until I came across Crosby Blinds - and what a find! The blinds were made and delivered in perfect condition, fitting recesses extremely well and having very sturdy rolling mechanism (I did not want motorised ones). I can wholeheartedly recommend Crosby Blinds for customer service and products they sell and make. My search for such business is over, next time I need blinds I know who to contact. Thank you Crosby Blinds.

11. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant Customer Service, Great Product

I ordered a Bloc Blinds 40 for my son's room as difficult to get him to sleep in the summer. I would highly recommend it for blocking light far better than normal roller blackout blinds and it also removes the chains normally required so safer for young children.

When there was an issue with our order that was not Crosby Blinds fault they responded very quickly with an agreeable solution and kept me updated every step of the way. I couldn't have asked for better service.

Very happy with the purchase and ordering another for our bedroom.

16. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic customer service.

I purchased some CB Premier Skye Skylight Blinds Velux Cordless in September 2022. The ordering experience was straight forward and the items arrived within two days. I recently had a problem with one of the blinds so reached out to Crosby Blinds for advice. Andrew was quick to respond to my enquiry which resulted in a replacement blind being sent out. Andrew advised it would be between 1-2 weeks for delivery. Again, excellent customer service, the item was delivered two days later. Highly recommend this company and will use again.

15. maj 2023
Uopfordret anmeldelse

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