Atrocious customer service
Things started out great and Maya, our rep, initially sent us pictures of the table's progress all the time and stayed in touch. Then, once the table was ready to be delivered everything changed. She failed to stay in touch with us when the shipping company they hired didn't show on the first day that the table was to be delivered, then they didn't show on the second day, then they called a few days later when they were half an hour away and no one was there, and never returned a single phone call despite a dozen messages. It was absolutely CreateATable's responsibility to hire a shipper that was responsible and this was a complete disaster. I ended up having to issue a chargeback because the table was never delivered. A total nightmare. AVOID THIS COMPANY AT ALL COSTS.


