Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,7
2 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Okay I purchased the 4'x12' Garden Bar Table and the experience was everything. There were a couple of things that I changed about the build. One, I flipped the open side with the closed side. Two, I didn't space the back wall slats and installed longer shelves between the posts.
This was a great purchase that I will buy again. Wish I can show pics. Going to build a shed next.
Thanks, Frank J
On December 12th I ordered some plans. The money came out of my PayPal account immediately, but I never received the plans. I waited a day or two before I used their website's support link to ask where my plans were. A couple days passed and I still received nothing. I reached out again, and still received no response. I called the phone number on their website and it was disconnected. My thought was it was a scam site. I asked PayPal to give me a refund and PayPal was on top of it and did that. I found a similar website called ShedPlans. ShedPlans has good reviews on Trustpilot. CraftCamp had no reviews. I reached out to Shed Plans to tell them that CraftCamp had mimicked their website, even down the phone number from the website (which was disconnected) and are ripping people off. On December 20th, I got an email from the owner telling me that they are rebranding to CraftCamp and there were no issues and to cancel the PayPal dispute. My reply to his email was centered around the fact that I had paid for something and didn't receive it, then tried to reach out and nobody responded. I still hadn't received my plans. On December 26th, he emailed me back with an apology and included my plans. I had originally given CraftCamp 1 star, but the owner did eventually reach out to rectify the situation. I changed it to 3 stars. But the amount of time I have spent reaching out to the companies, putting in my PayPal dispute, dealing with the emails and writing my Trustpilot experience is worth way more than the $20 I originally spent on the plans. The reason for all of this is either for the company to realize they have to fix their communication and delivery deficiencies and I would love to see that happen and for them to have a prosperous business, or if they keep things the same, I want people to understand that their experience will not work out they way they thought when they purchased the plans.
Besvarelse fra Craftcamp
Thank you for taking the time to share such a detailed update, Micah.
You’re absolutely right - the experience you had fell short of the level of communication and delivery we aim to provide. During a system and website transition, your order was delayed, and our response time was not where it should have been. That’s on us, and we sincerely apologize for the frustration and time this caused you.
Once we connected, we ensured the plans were delivered and issued a full refund to make things right. While that doesn’t undo the inconvenience you experienced, we hope it demonstrates that we stand behind our customers and take responsibility when something goes wrong.
Your feedback has already led to concrete improvements, including fixing our communication flow.
We genuinely appreciate you giving us the opportunity to resolve this and for updating your review to reflect the full outcome.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
