The person who sold us the original apparatus was able to send us a link for exactly the part that needed replacing and where to get it. It arrived promptly.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
User friendly on line shopping. Well presented items within the shopping list. Fast & efficient payment process. Excellent parcel tracking by the day!
Great price for a mask set that was on special. I was advised that the mask was out of stock and that I would be contacted once new stock has arrived. I was kept updated regularly and the item was... Se mere
There were problems with the order, completely of My making. They were sorted out by Ruby Schroeder in a most professional way. She was very understanding and pleasant to deal with. Thank you
Virksomhedsoplysninger
Skrevet af virksomheden
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Kontaktoplysninger
Victoria, Australien
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order arrived in excellent condition
Order arrived in excellent condition, due to the quality of the packaging. However postal time from order to receipt could be faster.
14. april 2026
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your thoughtful review, we really appreciate you taking the time to share your feedback.
We’re so glad to hear your order arrived in excellent condition and that the packaging met your expectations. We completely understand your comments regarding delivery time, and we truly appreciate your patience. We always aim to have orders dispatched as quickly as possible so they reach our patients promptly, however there are times where unforeseen delays with Australia Post are unfortunately outside of our control.
Thank you again for your support, we genuinely value it and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
we received a phone call to inform our…
we received a phone call to inform our order is fullfilled and available to click and collect at the Footscray branch only to arrive there and be told that one of the items (resmed powerbank charger) is out of stock
13. april 2026
Besvarelse fra CPAP Victoria
Hello,
We’re really sorry for the inconvenience and for the frustration caused.
After reviewing your order, we’re unable to see a ResMed power bank charger listed among the items purchased. That said, we definitely want to get this sorted for you as quickly as possible.
Could you please email us with a photo of the item you did not receive? Once we have that, we’ll investigate further and work to rectify the issue for you as soon as possible.
We appreciate your patience and understanding, and again, we sincerely apologise for the experience you had at our Footscray branch.
Warm regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re so glad to hear you were happy with our fast service, that means a lot to us 😊
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
Fast delivery
13. april 2026
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really glad to hear your order arrived quickly, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your kind review! We’re really glad to hear that you found our communication, delivery, and turnaround time prompt and efficient, that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to assisting you again in the future 😊
Kind regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hello,
Thank you so much for your 5-star review!
We’re so glad to hear your order was easy to place and arrived on time, that’s exactly the experience we aim to provide 😊
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Always deliver what I pay for
7. april 2026
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re really glad to hear you can rely on us to deliver exactly what you expect, that means a lot to our team 😊
We truly appreciate your continued support and look forward to helping you again whenever you need!
Kind regards,
The CPAP Victoria Team
Needed to cancel an order as no longer…
Needed to cancel an order as no longer needed item. No problem. Refund processed immediately.
9. april 2026
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your lovely 5-star review!
We’re really glad to hear the cancellation and refund process was smooth and hassle-free for you, that’s exactly how it should be 😊
We truly appreciate your support and hope to assist you again in the future if you ever need anything!
Best regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hello,
Thank you so much for your 5-star review!
We’re so happy to hear you had a great experience with our customer service, that truly means a lot to us 😊
We really appreciate your support and look forward to helping you again in the future!
Best regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re really glad to hear everything was quick and a positive experience for you, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your 5-star review, we really appreciate your support!
We’re so glad to hear everything went smoothly and that you were happy with the pricing. That’s exactly the kind of experience we aim to provide.
Thanks again for choosing us, and we look forward to helping you again in the future 😊
Best regards,
The CPAP Victoria Team
Were quick to rectify to an issue with…
Were quick to rectify to an issue with a recent order I reported just before a long weekend.
1. april 2026
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re really pleased to hear that your issue was resolved quickly, especially ahead of the long weekend. Providing prompt support when it’s needed most is very important to us.
We truly appreciate your kind words and your support, and we’re always here if you need anything further.
Warm regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you found it easy to place your order online and that your delivery arrived quickly. It’s great to know everything went smoothly for you.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Product online order
Product information ensuring ordering the correct and compatible accessories was helpful as well as amending an incorrect order
31. marts 2026
Besvarelse fra CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you found the product information helpful in ensuring you ordered the correct and compatible accessories, and that we were able to assist you in amending your order when needed.
Your feedback means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you need anything further.
Warm regards,
The CPAP Victoria Team
Everything
31. marts 2026
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We really appreciate your support and are so glad to hear you’re happy with everything. It means a lot to us.
If there’s ever anything you need, we’re always here to help.
Kind regards,
The CPAP Victoria Team
The ordering is easy and the delivery…
The ordering is easy and the delivery is always good and just as the tracking is reliable.
31. marts 2026
Besvarelse fra CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you find the ordering process easy and that delivery and tracking have been reliable for you. It’s great to know everything has been running smoothly with your orders.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your review! We’re really glad to hear that you were happy with the prompt delivery.
We also appreciate your feedback regarding organisation, and we’ll certainly take this on board as we continue to improve our service.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Delivery was timely
Delivery was timely, however I received a power source that was mismatched with the power cord so am unbale to use the UPS/battery
27. marts 2026
Besvarelse fra CPAP Victoria
Hello,
Thank you for your feedback, and I’m really sorry to hear about the issue with your order.
While we’re glad the delivery was timely, I completely understand how frustrating it must be to receive a mismatched power source and cord, especially when you’re unable to use the UPS/battery as a result. This is certainly not the experience we want for our customers.
We will absolutely do all we can to help get this resolved for you as quickly as possible.
Warm regards,
The CPAP Victoria Team
Just so helpful and great customer…
Just so helpful and great customer service you feel like you are not a nuisance asking a question.
20. marts 2026
Besvarelse fra CPAP Victoria
Hi there,
Thank you so much for your lovely 5-star review!
We’re really grateful for your kind words. It means a lot to hear that you felt comfortable asking questions and supported throughout your experience, that’s exactly what we strive for.
We truly appreciate your support, and we’re always here if you need anything at all.
Kind regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear that you found our service fantastic. Your feedback truly means a lot to us.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.