My mask was ready to be picked by wife as I'm in hospital, I had paid for debit card online to be picked up at Berwick branch
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got F20 initially and worked for some time and started giving me issues ( air leaks ) Spent and got a Memory Form replacement and ended up the same issue.
Good quick service and being able to get product that is no longer available from Cpac AUSTRALIA.
Virksomheden har svaret
Great staff, super helpful and understanding of my needs
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Kontaktoplysninger
1/30 Clyde Road, 3806, Berwick, VIC, Australien
- +61 1300 750 006
Sleep Apnoea Diagnosis: What's Next?
4,2
God
13 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Got F20 initially and worked for some…
Got F20 initially and worked for some time and started giving me issues ( air leaks )
Spent and got a Memory Form replacement and ended up the same issue.
28. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra CPAP Victoria - Berwick
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our staff were helpful and understanding of your needs, making sure our customers feel supported is always our top priority. 😊
Best regards,
The CPAP Victoria Team
We truly appreciate your kind words and support, and we look forward to assisting you again whenever you need us!
Fantastic service
My mask was ready to be picked by wife as I'm in hospital, I had paid for debit card online to be picked up at Berwick branch
3. marts 2026
Besvarelse fra CPAP Victoria - Berwick
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that your mask was ready and waiting for pick-up at our Berwick branch, we’re always happy to help make things easier, especially while you’re in hospital. 😊
We truly appreciate your support and kind feedback, and we wish you a smooth and speedy recovery!
Best regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria - Berwick
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear you had an excellent experience at our Berwick clinic. Your kind words mean a lot to us, and we truly appreciate your support! 😊
Kind regards,
The CPAP Victoria Team
Great service and caring staff.
29. juli 2025
Besvarelse fra CPAP Victoria - Berwick
Hi,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you received great service and found our Berwick clinic staff caring and supportive.
We truly appreciate you taking the time to share your experience with us.
Warm regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria - Berwick
Hi there,
Thank you so much for your kind feedback! We’re delighted to hear that our Berwick clinic met your expectations and provided the service you anticipated.
We truly appreciate you taking the time to share your experience with us.
Warm regards,
The CPAP Victoria Team
Good Service for Click & Collect …
My click and collect order was ready to pick up without any delay.
16. juli 2025
Besvarelse fra CPAP Victoria - Berwick
Hello,
Thank you so much for your kind feedback! We’re so pleased to hear your click and collect order at our Berwick clinic was ready for you without any delay.
We truly appreciate you taking the time to share your experience with us.
Warm regards,
The CPAP Victoria Team
Besvarelse fra CPAP Victoria - Berwick
Hi there,
Thank you so much for your kind feedback! We’re glad to hear you appreciated our discount pricing and prompt delivery.
If there’s anything else we can assist you with, please don’t hesitate to get in touch, we’re always happy to help!
Warm regards,
Ruby
Good quick service
Good quick service and being able to get product that is no longer available from Cpac AUSTRALIA.
7. april 2025
Besvarelse fra CPAP Victoria - Berwick
Hello,
Thank you so much for your lovely review! We're so pleased to hear you were happy with the quick service and that we could help you find a product no longer available through CPAP Australia.
Your kind words truly mean a lot to us, and we're always here if you need any further support.
Warm regards,
Ruby
Besvarelse fra CPAP Victoria - Berwick
Hi,
Thank you for your wonderful review! We're so pleased to hear that you had a prompt service experience when ordering online.
We truly appreciate your feedback, and if there's anything else we can assist with, we're always here to help!
Kind regards,
Ruby
Online Orders - Needs Attention
An order was placed online and after a week of no updates, a call was made to follow up on the order, which only then I received a text message to say the order was ready for collection. My wife called the store to confirm the status, prior to leaving home to pick up the item when she was told that no one had called and confirmed that it was ready. The communication needs to improve and regular updates provided. The service was well below what I expected.
4. marts 2025
Besvarelse fra CPAP Victoria - Berwick
Hello,
Thank you for sharing your experience with us. I’m truly sorry to hear about the confusion and lack of communication regarding your order. I completely understand how frustrating this must have been for both you and your wife.
We aim to provide a smooth and seamless experience for our customers, and it's clear that we fell short this time. Your feedback is invaluable, and we will be reviewing our processes to improve communication and ensure this doesn’t happen again in the future.
I would love the opportunity to make this right. If there’s anything we can do to assist you further, please don’t hesitate to reach out.
Kind regards,
Ruby
Besvarelse fra CPAP Victoria - Berwick
Hi,
Thank you so much for your fantastic five-star review! We're so happy to hear that you had a smooth online ordering experience, great communication, and a quick pickup.
Your feedback truly brightens our day, and we’re always here if you need any assistance in the future!
Warmest regards,
Ruby
Quick and easy to use on line service…
Quick and easy to use on line service for purchasing masks. As described.
27. november 2024
Besvarelse fra CPAP Victoria - Berwick
Hi,
Thank you so much for your wonderful review! We're so glad to hear that you found our online service quick and easy, and that your mask was exactly as described. Your satisfaction means a lot to us! 😊
If you need anything else, please don’t hesitate to reach out. Thanks again for choosing CPAP Victoria!
Warm regards,
Ruby
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.