Ich hatte ein cpap Gerät online bestellt. Es wurde zugestellt, ich hatte es ausgepackt und in Betrieb genommen. Eine Bedienungsanleitung auf Deutsch war nicht dabei. Was soll's. In Zeiten des Internet... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding customer service! I have been a loyal customer since 2022, and they recently went above and beyond to help me with a replacement valve. Instead of making me go through a costly and hassle-... Se mere
Exceptional service! I needed a replacement part for my Resmed and I contacted Cpapstore EU. They helped me identify and locate the piece and they shipped it out to me right away. I chose express ship... Se mere
ich habe leider einen falschen Artikel (Kopfband für CPAP-Maske) bestellt. Das CAPASTORE-Team hat mir mitgeteilt, dass sie mir als Überbrückung, bis ich wieder meine jährliche Maske bekomme, gratis... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At CPAPstore.eu, we are deeply committed to delivering excellence in every aspect of our operations. Our dedication is evident in the careful curation of top-tier products, ensuring our customers receive nothing but the best for their Sleep Apnea Treatment and beyond. Our unique understanding and personal experience with sleep apnea fuel our passion for making a real difference in the lives of those who face similar challenges. We draw from our own frustrations with the diagnosis and treatment process, which we endured for over two decades, to innovate and simplify the path to a restful night's sleep for our customers. We meticulously select only the finest products for our inventory, with a keen focus on meeting the diverse needs of our clientele. Our goal is to facilitate a seamless and effective treatment journey for everyone who turns to us for support. CPAPstore.eu is readily accessible online, offering round-the-clock service to ensure you can reach us whenever you need. Our team brings a wealth of expertise and years of experience in sleep apnea treatment to the table, dedicating themselves to enhancing your sleep quality. Our comprehensive selection includes premium CPAP, BiLevel, and Oxygen Machines, along with a wide variety of CPAP Masks, Accessories, and Supplies. Each product in our collection is chosen for its high quality and reliability, designed to address every aspect of your sleep apnea treatment. We strive to be your trusted partner in achieving better sleep, providing the tools and support you need for a healthier, more energetic life.
Kontaktoplysninger
135 Tsar Boris III, 1618, Sofia, Bulgarien
- +359884239990
- support@cpapstore.eu
- cpapstore.eu
4,7
Fremragende
386 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quatro FX.
Köpt ett antal reservdelar till min cpap mask Quatro fx. Kan inte köpa dessa Sverige, ni har dessa och jag är mer än nöjd med er som leverantör
28. april 2026
They had what I needed and was shipped…
They had what I needed and was shipped sooner than expected.
28. april 2026
Really happy with CPAPstore.eu
Really happy with CPAPstore.eu. Had a small issue with my order but Dimitris and the team handled it quickly and professionally. Great customer service and fast resolution. Would highly recommend and will be a returning customer.
5. maj 2026
Uopfordret anmeldelse
Super tolle Hilfe
ich habe leider einen falschen Artikel (Kopfband für CPAP-Maske) bestellt.
Das CAPASTORE-Team hat mir mitgeteilt, dass sie mir als Überbrückung, bis ich wieder meine jährliche Maske bekomme, gratis ein Ersatzband liefern,
Ich bin hocherfreut über diese kulante Hilfe.
4. maj 2026
Uopfordret anmeldelse
I have to say I wasn’t expecting this…
I have to say I wasn’t expecting this level of after-sales support. After a minor issue with my order, the team contacted me immediately and provided a full mask replacement to make things right. It’s rare to see a company that truly stands behind its products and genuinely cares about its customers. I highly recommend them. I would put 10 stars if I could.
30. april 2026
Uopfordret anmeldelse
everything was done in a speedy manner…
everything was done in a speedy manner from delivery to the operation of the machine.
23. februar 2026
Excellent customer service and prompt…
Excellent customer service and prompt delivery
12. april 2026
Uopfordret anmeldelse
How fast and easy it was to order
29. marts 2026
Thanks to cpapstore.eu i might get to… SLEEP AND LIVE AGAIN
Thanks to cpapstore.eu, I might finally get a good night’s sleep again! Their support has been incredible—before purchasing, during the process, and even after receiving my machine. They went above and beyond via WhatsApp, assisting me without me even asking. Their guidance made my journey much smoother than if I had bought locally from a shop. Highly recommended!
8. april 2026
Uopfordret anmeldelse
This is the second tile I buy…
This is the second tile I buy materials ans d everything went fine
25. marts 2026
It was seamless
It was seamless, I was initially skeptical as this was my first online purchase here in Europe.
I even received it within 5 working days
Thanks I appreciate
28. marts 2026
Recommended, Great shop with a lot of material.
Great shop with a lot of material.
The customer care is excellent.
Special menction to Dimitris that helped me a lot with my order, great guy.
2. april 2026
Uopfordret anmeldelse
Poor product and appalling Customer Service
As a customer for CPAP products for over 20 years, I have had TWO recent bad experiences of dealing with cpapstore.eu.
1: An overpriced, substandard design, poor-quality "headgear set" with very narrow straps, sharp velcro edges that cut into your skin and a stupid 'loop & hook' closure rather than the normal magnetic clips.
2: A few weeks earlier, I purchased an expensive battery power backup unit and had to pay €36.90 extra for an additional cable which was already supplied in the product's original box.
In both cases, my email of complaint was replied to in a defensive, unhelpful, 'we are right & you are wrong' manner. I will certainly never deal with this company again.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra cpapstore.eu
Dear Customer,
Thank you for your feedback.
We take all reviews seriously; however, we were unable to identify your case based on the information provided. We have also previously requested additional details in order to investigate your concerns, but unfortunately, no response was received.
Regarding your points:
The headgear you refer to is an original product from the manufacturer. As a reseller, we do not design or modify these items. Specifications such as strap width, materials, and closure mechanisms are defined by the manufacturer, and product images and descriptions are provided transparently prior to purchase.
Concerning the battery and cable, accessories and compatibility vary depending on the CPAP device model. In many cases, additional cables are required and are not included in the standard packaging. Without order details, we cannot verify what was supplied in your specific case.
We would also like to note that, in the past, there has been a similar review submitted which was not related to our store, so there may be some confusion once again.
We remain fully available to review and resolve any genuine issue. Please contact us directly with your order number so we can assist you properly.
Kind regards,
CPAPstore.eu
Fast and reliable service
26. februar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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