After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Se mere
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Se mere
Virksomheden har svaret
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Se mere
Virksomhedsoplysninger
- Leverandør af medicinsk udstyr
- Lokal læge
- Producent af medicinsk udstyr
- Butik med medicinsk udstyr
- Søvnklinik
Skrevet af virksomheden
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Kontaktoplysninger
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australien
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,8
Fremragende
5 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
28. januar 2025
Staff are fantastic the help line is…
Staff are fantastic the help line is just amazing real people helping real people
The products are top of the range and very affordable price are competitive and postage is quick and easy
100% recommend
28. januar 2025
Besvarelse fra CPAP Direct
We’re thrilled to hear about your great experience with our team and products! Thanks for the recommendation!
Took more than a week to be delivered!
20. januar 2025
Besvarelse fra CPAP Direct
We’re sorry to hear about the delay in delivery. We strive for fast shipping, and we appreciate your patience. If you need any further help, please reach out.
Everything ordered arrives very…
Everything ordered arrives very quickly. On occasions, I have needed advice and the staff have been very patient and helpful.
16. januar 2025
Besvarelse fra CPAP Direct
Thank you, Cherry! We’re so glad to hear that your orders arrive quickly. We appreciate your support and are always here if you need anything!
Was informed via email every step of…
Was informed via email every step of the way
Delivery was on time.
Very good service.
Great CPAP machine
23. januar 2025
Besvarelse fra CPAP Direct
Thanks, Michael! We’re happy to hear your delivery was on time. Enjoy your CPAP machine, and let us know if we can help with anything else!
CPAP Direct has it all for CPAP
CPAP Direct have all the equipment I need and delivery is quick. Wonderful service
20. januar 2025
Besvarelse fra CPAP Direct
Graeme, we really appreciate your feedback! It’s great to hear that you find everything you need with us and that delivery is quick. Thanks for choosing CPAP Direct—we’re always here for you!
Excellent service
Priced matched with another retailer and then gave a 5% discount. Excellent communication with no bother. Fast delivery. Have bought many items from CPAP direct and never been disappointed.
21. januar 2025
Besvarelse fra CPAP Direct
Thank you, Christopher! We’re glad we could price match and go the extra mile with a discount for you. We appreciate your continued support!
I like it I don't have to drive in to…
I like it I don't have to drive in to the shop its delivers very Quick and the Mask are perfect
21. januar 2025
Besvarelse fra CPAP Direct
Thanks, Ursula! We love making things as convenient as possible, and we’re so happy to hear that delivery was quick and that your mask is a perfect fit. Wishing you many restful nights ahead!
Besvarelse fra CPAP Direct
Thank you for your review! We’re glad you found our service easy and responsive. If you ever need anything, we’re always happy to help!
very quick and efficient
17. januar 2025
Besvarelse fra CPAP Direct
Thanks, Reinelda! If you ever need anything else, we’re always happy to help!
Great service
Products were exactly what I ordered and very fast delivery, great service
17. januar 2025
Besvarelse fra CPAP Direct
Thanks for your review, Barbara! We appreciate your support and look forward to helping you again in the future!
I bought the air minni
I bought the air minni, no one thought to mention that it was a noisy machine, when it arrived I could not sleep ( I have had a CPAP machine for 8years) so the staff at CPAP Direct suggested to try my own mask and I’ll need an adapter for that (another $25) as I still couldn’t get to sleep, I had to send it back, very disappointed. In the end I’m a $100 out of pocket, very annoyed, nothing to show for it. I found Shelby’s handling of this situation average at best.
In the future I will not be looking at CPAP Direct to purchase any CPAP equipment from. Regards Ross Spalding
17. januar 2025
Besvarelse fra CPAP Direct
Thanks, Greg! We’re so happy to hear that you found our team friendly and helpful. If you ever need anything else, don’t hesitate to reach out!
Besvarelse fra CPAP Direct
Thanks, Norman! We’re glad to hear your order arrived quickly. Enjoy your new gear!
I got what I ordered in a few days.
16. januar 2025
Besvarelse fra CPAP Direct
Thanks for your review, Carol! Speedy delivery is what we aim for. We appreciate your support and hope to see you again soon!
The item was exactly as advertised and…
The item was exactly as advertised and arrived in a timely manner. Very smooth purchase.
14. januar 2025
Besvarelse fra CPAP Direct
Thanks for your review, Debbie! If you ever need anything else, we’re happy to help!
Competitive price but still very…
Competitive price but still very expensive for just a face mask.
7. januar 2025
Besvarelse fra CPAP Direct
Thanks for your feedback, Vanessa! We understand that CPAP masks can be a significant investment, and we strive to offer competitive pricing while ensuring the highest quality. If you ever need help finding the best value for your therapy, feel free to reach out—we’re happy to assist!
Besvarelse fra CPAP Direct
Thanks for your review, Jeffrey! We’re glad you got exactly what you needed, quickly and hassle-free. Let us know if we can help with anything else!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.