Solid safe & adaptable child car seat, I wish I'd bought this from the beginning, it would have saved me a fortune without compromising on safety. Absolute bargain price & sporty design. Extra set o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I placed an order for the Fuji I-size got a confirmation email for the order saying next day delivery I placed this order on the 29th of November 2025 it’s now the 4th December and I haven’t had any m... Se mere
Seat arrived within 24 hours from order, which was fantastic. 2nd car seat i have bought from cozy n safe and the seats are good. However, this seat came and on unboxing, it appears the seat has... Se mere
The instructions weren’t the best so I tried to Google how to fit the seat. No videos available on this particular one… CozyNSafe Logan… Managed to fit it with instructions from the manual provi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cozy N Safe is a multi-award-winning British car seat manufacturer with our own manufacturing site and strong supply chain. Created in 2006 in the Midlands, in the heart of the UK by two business owners.
Kontaktoplysninger
136 oxford street, WV14 7DP, Bilston, Storbritannien
- +44 (0) 1902 494 905
- enq@cozynsafe.com
- cozynsafe.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible customer service
Terrible customer service. Contacted 08/01/26 requesting info on how to buy replacement inserts for car seat (my address was provided on this email), no response. Contacted again 22/01/26 chasing up my original email expressing urgency due to me being 36 weeks pregnant. A response received 23/01/26 advising they have them in stock and requesting my address to send over payment details?? My address was on the original email anyway. I sent my address again regardless, however there has been no response and no payment details have been received.
Easy to install
The seat works fine. We installed it quickly and easily. We were happy with the reasonable cost
Poor communication
Poor communication, I sent an email and I'm still waiting for a reply
Order has t arrived NO UPDATE !
I placed an order for the Fuji I-size got a confirmation email for the order saying next day delivery I placed this order on the 29th of November 2025 it’s now the 4th December and I haven’t had any more emails the car seat hasn’t been delivered!!!! I have emailed them and still no one has got back to me! Avoid at all cost clearly they don’t care enough about their customers.
GOOD SERVICE
Potentially unsafe seat?
Seat arrived within 24 hours from order, which was fantastic. 2nd car seat i have bought from cozy n safe and the seats are good.
However, this seat came and on unboxing, it appears the seat has loose sand / sediment inside it, you can hear it when you move the seat around. I have contacted them via email (twice) but no response and no other way to contact them, which isn't great. I just need to know why it sounds like that and is it a fault / dangerous etc.
So a week after purchase... not used the seat until confirmation from manufacturer but still waiting! Will return shortly if no response
Avoid - never received
We ordered a car seat for next day delivery. It didn't arrive. They responded they'd chase DHL to find out where it was. three days later, still nothing. We asked for a refund, and got it, but no offer to otherwise rectify or help. If next day delivery can't be fulfilled (or frankly, any delivery whatsoever), they shouldn't offer it. They blamed DHL (fair enough - DHL are abysmal), but they should hire a courier who can do the job. My contract is with Cozy N Safe, and they failed to supply me with anything. Safe yourself the time and order from someone else who can do the job
Lightweight
Lightweight, easy to fit into the car. Simple instructions (ideal for nanas who aren't good at things like that). I bought 2 the same, so no fighting over who sits where
Just great
Just great from.order to.delivery
Brill information easy websight to order.
I brought the 360 spin car seat and I…
I brought the 360 spin car seat and I wish I hadn't.. the straps constantly are getting twisted around the back and stuck, they become loose when my child is sitting in it and is able to get free also after taking the inserts out there is very little padding in the seat. I have sent it off to the company for inspection but they sent it back to me saying there is no fault? I have sent a dozen emails requesting a full refund as it is unfit for purpose I had brought it in beginning of April so I was well within my right to get a refund they are ignoring my emails now so I am taking legal action. Don't buy from this company!!
Good fast service and the item is I…
Good fast service and the item is I bought is excellent
I'm so happy with my purchase
I'm so happy with my purchase, it was really easy to install, looks really smart and comfy and a reasonable price!!!!
The car seat arrived promptly and was…
The car seat arrived promptly and was very easy to fit into the car. My granddaughter loves it
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








