Did not receive 2 beds I bought, no customer service or website even. Big big scam and goes under different names. Please read reviews prior to ordering anything on Facebook. Disgusting how Facebook d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Why does the BBB not shut this site down. No one gets their orders and no refunds! Worst on line shopping experience ever. Order 11/30/22 received email saying it had shipped but no tracking number. C... Se mere
I ordered my dogs bed end of December whilst holidaying in the USA . Was sent an email saying parcel has been shipped took the money nothing since I’ve emailed company numourous times regarding up dat... Se mere
Paypal has just closed my case...ongoing since November. Ordered extra large dog pet bed. Arrived and would fit small kitten. Paid £32.75. Raised dispute after no joy with company. Now paypal have c... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I too got scammed same as everyone…
I too got scammed same as everyone before me but guess what ??? What goes around comes around I firmly believe that!
Orderded 23 November still no delivery…
Orderded 23 November still no delivery says in transit
Have contacted support at Cosy Cove numerous times
NO REPLY
JUST TAKING PEOPLES MONEY
Do not fall for the scam.
I purchased a bed and duvet set on 1/13/23 with the charge for $62.90 posting to my credit card on 1/14/23. I received two emails: one confirming the order, and another stating that the order was shipped but a tracking number wasn't provided. I emailed their support email (support [at] cozycoveshop [dot com]) on 1/27/23 and just this morning (1/28/23) received a bounce-back email from Gmail stating that the email did not send. You can search for Cozy Cove via Google and it'll come up as a result, but if you try to navigate to the website, it doesn't exist anymore. I've notified my credit card company and hopefully, they can open an investigation and refund me, but please do NOT fall for this. I came across the site via a Facebook ad as others have mentioned. It's a very convincing link to apparently what is a scam website.
Ordered a cat tree in November
Ordered a cat tree in November. After no delivery I emailed them. Got a reply saying there was a delay due to Christmas. But I’d already gotten an email saying the order was sent in November. Then last week got an email saying FedEx had delivered it in December. Followed up with FedEx and tracking code Cosy Cove had provided was for a delivery to a company. Clearly this must be annoying delivery companies too as no doubt they are getting numerous emails like mine tracking incorrect orders. How are Facebook/Instagram allowing these scam companies to advertise. 😡😡😡
I echo everyone else's experience
I echo everyone else's experience. SCAM. Numerous emails and messages. 0 response. They just wrote asking for a review as if it had been delivered. DO NOT ORDER.
SCAM WEBSITE.
DO NOT BUY FROM THIS WEBSITE.
DO NOT BUY FROM THIS WEBSITE.
I ordered 23rd of November. After a ridiculous amount of emails, I finally got a reply stating it will be delivered the following week. ( this was last week) the tracking number they provided states it was delivered. Rang delivery company, they said that the address that it was delivered to, did not match my address. Total crap, total scam. 😡🤬
Scam
Scam! Ordered dog bed 11/28 and never received ... no tracking provided, hasn't responded to any of the 10+ emails.
Scam company
Scam company. They sure took my money quick, but no dog bed and they won't answer emails to customer support. Chat is a joke, there's no one there. Don't buy from these people. You'll just be out your money. I ordered on Jan 1st, 2023. FaceBook needs to take their ads down.
DO NOT BUY FROM THIS WEBSITE.
DO NOT BUY FROM THIS WEBSITE.
I ordered 23rd of November. After a ridiculous amount of emails, I finally got a reply stating it will be delivered the following week. ( this was last week) the tracking number they provided states it was delivered. Rang delivery company, they said that the address that it was delivered to, did not match my address. Total crap, total scam. 😡🤬
Same as everyone else
Same as everyone else. Never received the beds I ordered. Do not fall for this scam like I did. Order #13723 ordered on 12/30/2022
SCAM COMPANY
Unfortunately I too never received the item and am being ignored when asking for updates. I wish I had read the reviews first. PLEASE DO NOT USE THIS COMPANY
NEVER RECEIVED MY ORDER
I placed my order, paid for my order,but never received my order. I've sent their customer service contact (email) at least four messages, but have received no reply. Then, they have the audacity to email me and ask me to review their product!! I sent them another message and told them that I'd be happy to review the product IF/WHEN I actually receive their product!! Facebook should not allow "companies" like this on their Marketplace; they clearly have no "community standards"! I will be contacting the BBB, and possibly the Attorney General in their State, too, to file a complaint and to get my money back. I would advise STRONGLY to NOT order from this company. After reading other reviews, it seems like their "norm" does not coincide with their company's proclaimed timeline for someone to contact you about any issues you might have. I've been waiting weeks for a reply to just my first email. They should get ZERO stars.
I ordered a dog bed January 1
I ordered a dog bed January 1, 2023 and have not received it. Sent many emails and nobody replies.
company is disgusting I didn't get…
The company is disgusting I didn't get my order and no refund don't reply 2 emails the worst site on Facebook I will tell everyone NOT 2 USE THIS COMPANY U WONT GET ANYFIN DISGUSTING
Never received item expect full payment
Never received item. Did not hear back after several attempts to connect. Expect a refund.
Should be a -5 star!!!
Should be a -5 star!!!! Same as everyone else took my money quick enough. 2 months on still no dog bed 😡😡😡 rip off company now trying to get my money back. I like the auto message box please message will get back to you in a few days!!! I’ve been messaging & emailing & never had a single reply other than the automated ones. I’m so angry that they keep getting away with it & can still advertise!!!!!!
I ordered my dogs bed end of December…
I ordered my dogs bed end of December whilst holidaying in the USA . Was sent an email saying parcel has been shipped took the money nothing since I’ve emailed company numourous times regarding up date to no avail totally shambles of a company probly won’t even get a dogs bed as it’s probly a scam . People do not order from this company .
Did not receive my dog bed definitely a…
Did not receive my dog bed definitely a scam been waiting since November got a tracking number for it but FedEx have never heard of the tracking number or my name and address I did get 2 e-mails from cozycove saying it had been held up due to Xmas but definitely realise I am now going to be out of pocket and my wee dog doesn't have a new bed 😡😡😡😡
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








