Confusing experience. I was filling in insurance quote form, then when I needed to do medical screening I was redirected to the new form, where I started it all again. Finally im not even sure if the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
THE PRICE, was able to get cover for Platinum price, that other insurers were not even able to beat on Basic, Silver or Gold. The website was a little tricky to negotiate at times, sometimes having... Se mere
Virksomheden har svaret
The lady who took the call and helped me was very kind, patient and helpful when guiding me through the process of applying, also pointing important issues out such as to read the policy very careful... Se mere
Virksomheden har svaret
It didn’t charge for existing medical conditions that are managed by prescribed medication and are not life threatening. It was easy and clear to set up. It was however annoying to have to call a dif... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Skrevet af virksomheden
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Kontaktoplysninger
1-13 Wellington Road North, SK4 1AF, Stockport, Storbritannien
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4,6
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was easy to complete the form online…
It was easy to complete the form online so I give you 4 stars. The fifth will be if you handle any claim successfully!
30. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Mr Pyne,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy online to be easy.
While we hope that none of our customers finds themselves in a situation where they need to make a claim on their policy, if the circumstance does arise and you require assistance, our Claims Team will be happy to help.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Ease to Use
The service was straightforward and at a good rate compared to other quotes I had.
1. august 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review on Trustpilot for Covered2Go.
We are delighted to learn that you found our service to be straightforward and that the quotations you received were a good rate compared to others.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Was cheap cover very good customer…
Was cheap cover very good customer service told me all what I needed to know
31. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Ms Underwood,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our policies to be affordable and that our Customer Service Team provided you with the necessary information in response to any queries you had.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to understand renewal details and…
Easy to understand renewal details and a pleasure to speak to on the phone (Shannon)
30. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Chris,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the details of your renewal easy to understand and that your over the phone experience with our advisor, Shannon, was pleasant.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Absolute SCAM. MISLEADING WEBSITE. MISSELLING
Absolute SCAM. I went on the covered2 go website. I filled in the usual screens about my trip. Was then directed onto the medical screening. I paid £36 and thought I had bought my travel insurance.
On reading the 'confirmation' email complete with a POLICY no I learned that I had not bought a travel insurance policy I had bought rather a 'medical endorsement'.
I phoned up - waited 20 mins before the call was answered to hear that YES despite wanting to buy travel insurance i had indeed bought a 'medical endorsement' - for the price of a policy.
The Covered2Go website is completely Not user friendly. The call handler acknowledged that many people end up with this problem.... and yet the company do not fix it . Fortunately I was able to cancel this medical endorsement - but what a waste of everyone's time. AVOID. AVOID AVOID
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Trudy,
Thank you for taking the time to leave your review. We are sorry to hear that you found the purchase journey confusing and that this led to your frustration.
We appreciate your feedback regarding the website. On Step 3 of the online quotation process, information is provided explaining that medical screening is a separate part of the application and that the medical declaration premium is separate from the travel insurance premium. As a result of this, the medical declaration will also provide you with a policy number confirming this cover.
We are pleased that the medical screening provider was able to assist with cancelling your medical endorsement. We take all customer feedback seriously and regularly review comments about our online journey to help us identify areas for improvement.
Thank you again for sharing your experience. We appreciate your feedback and are sorry that your experience did not meet your expectations.
Kind regards,
Shannon
Great service!
20. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Ms Dee,
Thank you for your kind 5 star review.
We are happy to hear that you have found our service great.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Getting insurance with a pre existing condition
I have pre existing condition which is locally advanced prostate cancer and the online screening was an excellent tool to use and after a few minutes I was accepted and given insurance.
What's more the quality of cover and value for money were both excellent.
28. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning,
Thank you for your excellent 5 star review.
We are pleased to hear your great feedback
Thank you for choosing Covered2Go and we wish you a safe and enjoyable trip.
Best wishes,
Shannon
Besvarelse fra Covered2Go Travel Insurance
Good morning Zoe,
Thank you for your 5 star review.
We are happy to hear that you have found our process quick and simple.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Excellent service
Excellent service. Quick professional knowledgeable and very competitive price.
27. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have found our service excellent and professional, with competitive premiums.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Easy to use
Easy to use, always competitive on price, and can taylor your insurance to suit your needs, used them for the last 5yrs.
21. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Mr Bailey,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer who finds our website easy to use. We are also glad that you found our policies to be competitive in price and that the policy was tailored to suit your travel needs.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
If you ask a question, they respond quickly.
Customer service is very easy to reach out to with any questions. I had some policy queries and contacted them via email. Their prompt and clear response was helpful.
22. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Anna,
Thank you for taking the time to leave such a positive 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our Customer Service Team easy to contact and that our response to your queries was prompt, clear, and helpful.
Thank you for choosing Covered2Go for your travel insurance needs,
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Had to make slight alterations to my…
Had to make slight alterations to my travel, it was dealt with quickly and efficiently.
24. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Caroline,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that the alteration to your policy was dealt with quickly and efficiently by our support team.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Helpful- very little waiting for call…
Helpful- very little waiting for call to be answered- achieved satisfactory result 👍
22. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Hancock,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are happy to hear that you have found our waiting time short and our service helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
First time doing it and not very techy…
First time doing it and not very techy so probably took a bit longer than most but got there in the end.
16. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Ms Temple,
Thank you for taking the time to leave feedback for Covered2Go on Trustpilot.
We are glad to learn that you managed to complete the quotation and purchase process on our website eventually.
If you ever require assistance with obtaining a quotation or have any other policy related queries, please feel free to email us at enquiries@covered2go.co.uk or call our friendly Customer Service Team on 0333 400 7745.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Besvarelse fra Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the prices of the quotations provided to you to be excellent for the quality of our products.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Shannon
Very efficient and helpful, and explained everything i needed, simple, easy to understand
17. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mrs Dobson,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found Shannon to be efficient and helpful and provided explanations in response to your queries. and that this was simple and easy to understand.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Besvarelse fra Covered2Go Travel Insurance
Good morning Richard,
Thank you for your 5 star review.
We are delighted to hear that you have found it easy to contact us and that our premiums are good.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Great medical claim experience in the USA!
I've used Cover2Go for several years now. The proof of the pudding is when you have to make a claim. On a holiday in the USA in summer 2023 my step-son had to go to A&E, in quite a lot of pain. The process could not have been smoother! I was made to feel confident at every interaction with the hospital that my insurance would kick-in, and it did - with the minimum of fuss. In fact, no fuss at all. I didn't have to part with any money. I can't thank the company enough for de-stressing what could have been a very stressful event. PS He was ok after a few tests!
15. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Allison,
Thank you for leaving such a positive 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer and that when it came to making a claim on your policy, the process was smooth and you were confident in your insurance policy would cover you.
We are also very glad that our insurance and Claims Department made a stressful situation easier to handle and that your son made a healthy recovery.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Besvarelse fra Covered2Go Travel Insurance
Good morning Pamela,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the advice you received to be helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Insurance arranged quickly and…
Insurance arranged quickly and efficiently by Gracie over the phone. I asked for policy documents to be sent by post. These arrived today 14/7/26!😀
13. juli 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Sandra,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn your insurance was arranged efficiently by our advisor and that your policy documentation arrived through the post in a timely manner.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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