Excellent service from Cosy Insulation. The team were friendly, professional and did a great job. Everything was left clean and tidy. I’d highly recommend them to anyone looking to insulate their home... Se mere
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Se, hvad kunderne siger
Very efficient and accommodating. Fit me in with a time and date that suited me. Job was carried out quickly and cleanly and the team were friendly and polite. Wouldn't hesitate to recommend them.... Se mere
The team arrived on time and worked all very hard allday. They needed to cut out pockets in the ceiling plasterboard to pump I. The insulation, this was done very neatly and replaced and re plastered... Se mere
Very quick and easy, has definitely made a different to our house! It holds the heat longer and does not get as cold. Unfortunately, the guy’s hoover had broken and he asked to borrow ours. Wireles... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kingspan Synthesia insulation is the most energy efficient and environmentally friendly insulation on the market. It offers an eco friendly form of home insulation, with a lifetime guarantee. We work throughout the UK and Ireland.
Kontaktoplysninger
38 Ballyhornan Road, BT30 6RH, Downpatrick , Storbritannien
- 028 9447 7470
- info@cosyinsulation.co.uk
- cosyinsulation.co.uk
4,8
Fremragende
516 anmeldelser
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SATIFIED CUSTOMER
The work was carried out in a very efficient manner
They arrived on time did a excellent job and left no mess behind
very pleased with the service
3. oktober 2024
Excellent service
Fantastic job..very informative and such an easy process..all done as planned and on time..very clean workers....looking forward to warner winter...a pleasure to deal with.
3. oktober 2024
Uopfordret anmeldelse
I feel I was very mislead
I feel I was very mislead! I was told they would help with providing a new BER certificate for my house, no, was only told after work was done and paid for. Despite being told otherwise before the work was carried out. I was also told I should not apply for the grant...as this would mean the work would be of a lesser standard then the work they would do without the grant.
I feel absolutely no difference in the house at all. Overall very disappointing and expensive expensive with no real benefits
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Cosyinsulation
Hi Joanne. We can help with a BER certificate. We provide you with all of the paperwork for your BER but we do not pay for your BER.
We would not have told you that the work would be of a lesser standard because that is simply not the case. We would have given you a price to insulate to the standard depth and a price to insulate to the depth required for the grant.
It is surprising to hear that you do not feel any difference at all, from looking at your purchase order and photos you now have 3x the amount of insulation that you had originally. There may be another issue within the property other than the roof that is allowing heat to escape. We would be happy to come and do an inspection with thermal imaging equipment to pin point the cause of your heat loss.
I expected the.guys to be here for…
I expected the.guys to be here for hours.They were only at most 1.5hrs..They.were efficient yet friendly, they were also very clean..
6. august 2024
Besvarelse fra Cosyinsulation
Thank you for your feedback. We are glad to hear you were pleased with the install.
Installation was quick and easy
Installation was quick and easy. Noticed the difference in the house immediately. Looking forward to a cosy winter now. Would highly recommend Cosy Insulation!
1. oktober 2024
Besvarelse fra Cosyinsulation
Thank you for the recommendation. Glad to hear that you could immediately feel the difference in heat retention.
I paid a deposit to have this work…but they would not refund it when I had reservations
I paid a deposit to have this work done in my house back in dec 2023. My house was built in 1798 and on checking the back of the purchase order form I could not see anywhere that it was a lifetime warranty per website but a 5 year guarantee in the tiny writing on the contract. When I contacted the company to cancel my order they would not refund my deposit.was afraid to put this into my attic.
9. december 2023
Uopfordret anmeldelse
Besvarelse fra Cosyinsulation
Hi Ann. The 5 year warranty noted on our purchase order is a workmanship warranty (most companies offer none or 1 year at most). The product has a 25 year manufacturers warranty. This warranty comes directly from the manufacturer and is between the client and them. It would not be stipulated within our own terms and conditions as it is not us that provides it. This would have explained to you when you called to cancel. You have a 2 week cooling off period to cancel works and have your money paid back in full. You were outside of your two weeks and you cancelled leaving us unable to fill the slot in our diary. This is the reason that your deposit could not be returned.
Good communication
They kept in good contact and offered us a sooner appointment than planned.
1. oktober 2024
Besvarelse fra Cosyinsulation
Thank you for your feedback. It is much appreciated.
I thought that I was getting insulation…
I thought that I was getting insulation as in the photo in the brochure but I now found on the document I signed that it was a rough finish.
Also I have been told that the attic should have some ventilation
So I'm getting some put in
24. september 2024
Besvarelse fra Cosyinsulation
Hi Richard. The photo in the brochure is of a new build property where the foam needed to be trimmed back to allow for plasterboard to be put on the underside of the rafter. The foam is only ever trimmed if it is going to be boarded over as the foam produces a protective skin. This must only be removed if it is going to be protected by boarding. It states on your purchase order that was signed by yourself that the foam would be left a "rough finish".
The idea of the open cell spray foam insulation is to create an unventilated attic space. Additional ventilation is not required so adding them in defeats the purpose of the air tight insulation.
Highly recommended
Very impressed from start to finish with their work. The temperature in the house has changed dramatically for the better and the heat does not vanish in an hour like before!
24. september 2024
Besvarelse fra Cosyinsulation
We are so pleased to hear of the difference our service has made to your property. Thank you for your business.
Would highly recommend
Very professional team. Great communication and punctuality. The installation was done in one day and they were very professional, friendly and clean.
My attic conversion was noticeably cooler during the Summer, bring on the Winter.
24. juli 2024
Besvarelse fra Cosyinsulation
Thank you for your great feedback
Besvarelse fra Cosyinsulation
Thank you for taking the time to leave us your feedback.
Cosy Insulation - job well done
Cosy Insulation explained the process very clearly. They were very efficient and amenable to my schedule. The price was reasonable and also came with a 20 year warranty. I’m very happy with the service and the outcome
22. juli 2024
Besvarelse fra Cosyinsulation
Thank you for your feedback.
Very good and very clean workers
Very good and very clean workers
Done on time with no problems
Cannot wait for the winter to get the real result
Very happy with all todate
24. september 2024
Besvarelse fra Cosyinsulation
Thanks for your positive feedback
Very efficient company.easy to deal…
Very efficient company.easy to deal with from Start to finish.lovely staff.
24. september 2024
Delivered on time as promised
Delivered on time as promised. Installer very professional, clean and tidy. Job looks good but not tested as of yet.
24. september 2024
Excellent company to deal with
Excellent company to deal with. From the initial contact everything was very smooth and the product explained.
Installation was competently completed and already I have noticed improved benefits in heat retention.
The 25 year guarantee for the product
gives complete reassurance.
5. august 2024
Attic
Arrived at the date and time as agreed, only took a few hours to complete the job nice tidy work no mess whatsoever has made a difference to the heat in the house very happy with the work done and the staff were very helpful answering my questions would recommend cosy insulation
25. juni 2024
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