Always great service. Great prices. Arrive safely and in perfect condition. Lovely to deal with. They work super hard and keep prices low. They deserve all the support they can get.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Top class. I ordered a PSA 10 (Zard art) base set pack recently for £1250 and was a little concerned using a new store for the first time... But they had good reviews and the price was £300 chea... Se mere
Very well packaged, took longer than usual to arrive, but that was down to our local sorting office being short staffed.
Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Kontaktoplysninger
Storbritannien
- support@cosmiccollectables.co.uk
- cosmiccollectables.co.uk
4,6
Fremragende
459 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service at great prices
Have used Cosmic for a few orders now and have found their prices some of the best around and their service great. They have a great selection. Preorders have all come on release day and normal orders have all come in a few days. Can't recommend more.
7. april 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Neal,
We are so happy that you have had a positive customer experience so far. We will keep doing all we can to deliver a top service!
Thank you!
Keep it Cosmic,
Shai and Amanda
Would use again.
27. marts 2023
Besvarelse fra Cosmic Collectables
Thank you!
Keep it Cosmic,
Shai and Amanda
Oustanding!
Pre-order and got it on time (really fast delivery) for my sons birthday! Amazing service, pricing, and product is not open or tampered with which is a big concern when buying online. What else can one say... Thanks!
28. marts 2023
Besvarelse fra Cosmic Collectables
Hello Antonio,
Yay - we are thrilled to hear your items arrived on time for your son's birthday, we hope he pulled some brilliant cards!
Keep it Cosmic,
Shai and Amanda
Great service with no problems
Preorder for Pokemon TCG was delivered without problems and ahead of the stated schedule. Price was competitive, would use again.
28. marts 2023
Besvarelse fra Cosmic Collectables
Hello Michael,
Thank you so much - we are really pleased your customer journey was smooth with us
Keep it Cosmic,
Shai and Amanda
Great information and well packaged
Great information and well packaged. I would definitely use again.
28. marts 2023
Besvarelse fra Cosmic Collectables
Hello Aidan,
Thank you so much! We are so pleased you were happy with your purchase
Keep it Cosmic,
Shai and Amanda
Fantastic company that always deliver 5…
Fantastic company that always deliver 5 star service and products with 5 star values. Love being a customer.
27. marts 2023
Besvarelse fra Cosmic Collectables
Hello Aminur,
Wow, we are so happy with this feedback! We hope to continue this great customer experience for you in the future too!
Keep it Cosmic,
Shai and Amanda
Besvarelse fra Cosmic Collectables
Hello,
Thank you so much for your kind feedback!
Keep it Cosmic,
Shai and Amanda
Fantastic service from a great company
Fantastic service from a great company. Always try and use them when I can just wish that I could get a one piece booster box - just not fast enough at my age!
22. marts 2023
Besvarelse fra Cosmic Collectables
Hello Tom,
Thank you so much for your feedback here! If you ever need anything do always email us at shai@cosmiccollectables.co.uk
We will always see if there is anything we can do. But we understand One Piece is very in demand!
Keep it Cosmic,
Shai and Amanda
Good product and quickly delivered
22. marts 2023
Besvarelse fra Cosmic Collectables
Thank you Xiao!
Keep it Cosmic,
Shai and Amanda
Good company
Good company! Would order more of in the future, reasonable prices too and easy to contact if you have any problems
6. marts 2023
Besvarelse fra Cosmic Collectables
Hello Josh,
Thank you so much for leaving your review with us. We will keep doing all we can to keep it up!
Keep it Cosmic,
Shai and Amanda
This is my go to place for all my tcgs
This is my go to place for all my tcgs, would highly recommend, great friendly customer service and good prices!
20. marts 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Kaid,
Thank you so much for your positive feedback, we really appreciate it!
Keep it Cosmic,
Shai and Amanda
Very great service
13. marts 2023
Besvarelse fra Cosmic Collectables
Hello Anthony,
Thank you so much!
Keep it Cosmic,
Shai and Amanda
Another issue with overselling
Another issue with overselling. You are a small shop, you are being bullish in your market research and attempting to justify it via emails. Your cancellation email and attempt to actually justify the quantity you’re “short on” was rubbish and not realistic. Refund was at least given but shocker, my trust was misplaced for pre-ordering from you, as everything else has now sold out!
21. februar 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Mike,
Thank you for leaving us feedback, and I apologise again for the issues faced with the phyrexia all will be one compleat bundles.
This is a problem all stores in the UK will be facing because WOTC supplied such a tiny amount to the UK, so our suppliers were forced to favour WPN stores by WOTC.
The moment we were notified we would receive 1 out of the 150 we ordered with 4 different suppliers, we contacted customers to apologise and immediately issued a refund.
We try to be as careful as possible with pre orders which is why we only sold 25 of these, and the only reason we sell pre orders is to make sure collectors can get their orders in early before the items surge in price, and either stores gouge their prices, or resellers and bots buy out the stock to resell at inflated prices, like we are seeing now.
We never expected numbers to be as bad as 1 per store, these are numbers we have never faced with any product release, and I cannot apologise enough.
Please note that if there is a restock we will contact customers, and offer the product at the same price they pre ordered originally.
Kind regards
Shai Edginton
great service and quick delivery…
Always great service and quick delivery my go to place for pokemon cards and accessories
13. februar 2023
Great fast shipping
Great fast shipping, great item, carefully packaged, amazing communication always answers any questions quickly, has the personal touch always use for my purchases of cards.
26. januar 2023
Besvarelse fra Cosmic Collectables
Hello Oliver,
We are so glad you are happy with your experience from us! We hope to continue this for you and really appreciate your kind feedback!
Thank you!
Keep it Cosmic,
Shai and Amanda
Oversold on Yugioh product and did not…
Oversold on Yugioh product and did not deliver on time. By the time it was canceled cost additional money to buy it from elsewhere.
Communication was good but the right response would have been to purchase the product from else where or fulfil with the current allocation
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Ruhban,
Thank you for leaving feedback with us. Unfortunately, the release of photon hypernova was an odd one which resulted in us receiving several invoices over several days. For this reason, we reached out to your after we received the first invoice, unaware that suppliers would then contact us with further invoices. We are sorry we were not able to supply the order for the release day in this instance when we first contacted you. We have, however, sent you an email regarding your order. If you cannot find what you want from somewhere else, we are now able to fulfill this for you.
Kind Regards,
Shai and Amanda
Great shop
Great shop, quick delivery and fantastic service. Very good prices. I really recommend them !!
22. december 2022
Besvarelse fra Cosmic Collectables
Hello,
We are so happy with your feedback, and thank you for the recommendation!
Keep it Cosmic,
Shai and Amanda
Very good company and helpful
28. december 2022
Besvarelse fra Cosmic Collectables
Thank you so much!
Shai and Amanda
Bought a Vivid Voltage ETB arrived fast…
Bought a Vivid Voltage ETB arrived fast and in great condition.
22. december 2022
Besvarelse fra Cosmic Collectables
Hello,
Thank you so much - We are really happy your ETB arrived to you nice and quickly!
Keep it Cosmic,
Shai and Amanda
Dette er Trustpilot
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