Always great service. Great prices. Arrive safely and in perfect condition. Lovely to deal with. They work super hard and keep prices low. They deserve all the support they can get.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Top class. I ordered a PSA 10 (Zard art) base set pack recently for £1250 and was a little concerned using a new store for the first time... But they had good reviews and the price was £300 chea... Se mere
Very well packaged, took longer than usual to arrive, but that was down to our local sorting office being short staffed.
Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Kontaktoplysninger
Storbritannien
- support@cosmiccollectables.co.uk
- cosmiccollectables.co.uk
4,6
Fremragende
459 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service support was quick to…
Customer service support was quick to Reply with Order issue and polite. Good quality for the price and Fast delivery.
17. januar 2024
Uopfordret anmeldelse
Very responsible company
3. januar 2024
Really helpful and friendly coaching
Really helpful and friendly coaching, suitable for all ages, and very welcoming
27. november 2023
Great service
I have made many orders now. More recently I made a pre-order and received the items the morning of the release day.
1. december 2023
Uopfordret anmeldelse
Friday Night Magic Events
Love the Friday Night Magic events run in-store. A must for all local MTG players!
Amazing shop and people 😊
27. november 2023
Going on a Whim Paid Off!
Took a chance with a store I've never personally heard of and it paid off. Competitive prices is definitely the selling point and my products arrived with no issues. No complaints and will happily use this shop again!
22. november 2023
Uopfordret anmeldelse
Great
Great customer service. Friendly and welcoming atmosphere. 10/10 would shop there again.
2. november 2023
Great service
Item arrived in great condition, was well packaged, dispatched and delivered quickly. No problems whatsoever.
31. oktober 2023
Excellent Service
Made many purchases with Cosmic Collectables and have yet to be disappointed. Well packaged, great communication and cards come as described. Cheers!
16. oktober 2023
Uopfordret anmeldelse
Quick delivery and perfect cards
Both orders have been quick with deliveries and cards have been fairly priced too!
Will be a regular customer!
7. oktober 2023
Uopfordret anmeldelse
Still not received order
Still not received order after almost two weeks. No response from a chase up email. Had an email to say part of my ordered was being refunded with no explanation. Poor service.
29. september 2023
Besvarelse fra Cosmic Collectables
Hello Joanne,
Thank you for your review.
I do apologise, your email found its way into our junk mail, and I was unaware until this morning.
I checked the status of the order and it looks like the parcel might have been lost in transit, so I reshipped the cards we could straight away, and refunded you for the missing card that we no longer had in stock.
Please accept my apology, I should have contacted you sooner but it was a busy day in the store, If we receive another of the same card we will contact you to let you know that it is available again :).
Kind regards
Shai Edginton
Wow. Brilliant service!
Wow. What can I say.
I placed an order for singles and made a late change before the next day. I was given an instant response and then change was made on chat.
I was shocked to receive the order the next day and packaged really well.
Will recommend and use more often. Thank you!
3. oktober 2023
Uopfordret anmeldelse
Great company
Great company, items arrived exactly as described and were packaged well.
29. september 2023
Uopfordret anmeldelse
Friendly and wonderful people here
Friendly and wonderful people here! Hope to use them for many years to come.
22. september 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Andy,
Thank you so much for this brilliant review, we really appreciate it and will keep doing all we can!
Keep it Cosmic,
Shai and Amanda
Great prices and fast delivery
Great prices and fast delivery, no issues. Thank you
15. september 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Hello Niall,
Thank you so much for your kind feedback!
Keep it Cosmic,
Shai and Amanda
Missing Sleeves
I ordered two packs of the 100 ultra pro sleeves. One of my packs only had 97 sleeves meaning that I could not sleeve my whole deck which made the entire purchase of the pack worthless and the other pack had exactly 100 sleeves with no spares to make up for the three missing ones. However, someone reached out to me and was very helpful, the issue has now been resolved.
3. september 2023
Friendly and Helpful
Although they had a stock issue with the Machamp Alt Art pokemon card I wanted. The fast, friendly response to let me know and giving my money back right away was very professional.
They even said they would email me as soon as they get one in stock.
Just based on how nice the email responses were I would use them again.
Hopefully to help finish my master set of Astral Radience!
28. august 2023
Besvarelse fra Cosmic Collectables
Hello Kyle,
Thank you so much for your feedback. We really appreciate your understanding with us regarding the order and are glad you are still happy with the outcome and how it was handled!
Thank you!
Keep it Cosmic,
Shai and Amanda
hounding me constantly for a review
got what i wanted at a reasonable price but dont appreciate being hounded to leave a review so hopefully this mediocre review will prevent me receiving any more emails "reminding" me to review, if not, i will just reduce to 1 star
*please note, the reason i didnt not leave a review is not because i forgot, its because i dont care about reviewing your company in the first place but hey, you got what you asked for so now stop hounding me and in future i will look elsewhere
4. september 2023
Uopfordret anmeldelse
Besvarelse fra Cosmic Collectables
Good afternoon Hugo,
I do apologise for the emails you have been receiving. We only send one out personally which offers our customers points if they review and are signed up to our rewards program.
The other emails you will receive is an automated emailing system by Trustpilot, and not something we have control over without turning off review requests entirely.
I am glad you received your order and you was happy with our service. There should be an unsubscribe button on the trust pilot email I believe which would prevent any future emails from them 😊.
Kind regards
Shai Edginton
Fast delivery and well packaged.
16. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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