HORRIBLE customer service. I ordered an item and paid for fast delivery. Was promised 3-5 business days... it has been 2+ weeks now. When you try and contact them, nobody answers simple questions. I u... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ich habe vor mehreren Wochen einen Rock bei cosfun bestellt. Als Lieferadresse habe ich meine Adresse in Deutschland eingegeben und doppelt so viel gezahlt dass der Rock rechtzeitig ankommt. Dann... Se mere
I recently received the twill outfit from Barbie The Movie, and I must say it is exceptionally well-crafted and stays true to the original. I particularly admire the fact that the stitching is so prec... Se mere
I have purchased several cosplays from Cosfun and they have all arrived on time and with great quality. Even when there was a shipping issue, they were more than willing to work with me to make... Se mere
Excellent overall quality
I bought a very expensive costume and was extremely satisfied with the overall quality. Finished down to the smallest detail! I only had one problem with the shoes that came with the costume, but after speaking with customer care, we were able to find a solution.
ZERO STARS
If I could give zero stars, I would. Not only did the costume not arrive on time, despite me paying £20 for delivery within a shorter timeframe. When it finally did arrive, the mask was completely shattered.
Multiple attempts to reach the company to start a return and get a refund have gone unanswered. I DO NOT recommend this site.
Not delivered on time and item…
Not delivered on time and item basically non refundable based on their judgement, not based on your satisfaction, not value of money for such services.
Retard livraison malgré payement livraison rapide
J'ai commandé le déguisement le 1er octobre, j'ai payé 12 euros pour une livraison rapide en 4 à 6 jours ouvrables. Et je ne l'ai reçu que le 20 octobre.
Mis à part ça, deguisement ok.
Lieferung nie erhalten und Geld nicht zurückbekommen
Ich habe vor mehreren Wochen einen Rock bei cosfun bestellt.
Als Lieferadresse habe ich meine Adresse in Deutschland eingegeben und doppelt so viel gezahlt dass der Rock rechtzeitig ankommt.
Dann bemerke ich irgendwann dass der Rock (aus welchem Grund auch immer) zur Elfenbeinküste geliefert wurde. Ich habe allerdings zu 100% Deutschland eingetippt, was auch eindeutig auf der Karte zu sehen ist, die bei der Bestellbestätigung verlinkt war.
Ich habe den Kundenservice kontaktiert aber die beharren darauf dass ich die falsche Adresse eingegeben habe und wollen mir weder den Rock zukommen lassen noch mein Geld zurückerstatten.
Ich werde nicht nochmal den Fehler machen und bei cosfun etwas bestellen.
Cosfun refuses to own up to their mistakes
Purchased a cosplay from them and ordered a size medium which was my correct size according to the size chart listed for the cosplay and it was listed in US sizing. However, when I received it it was clearly made in Asian sizing and was far too small to fit a grown adult woman. This dress is sized more so for a child. The chest was supposed to fit between 36-37.5 inches and the waist between 28-30 inches. The dress I received has a 26 inch bust and 24 inch waist. When I contacted Cosfun about their mistake in listing the wrong size chart on the dress they tried to pin the error on me and said there was no error on their website or with the dress sizing and implied I ordered the wrong size which is completely untrue. They refused to refund me and instead advised me to pay for shipping to return the costume which would be more than the costume was even worth or to return it and then pay for shipping again. Absolutely terrible company to work with as they won’t own up to their own mistakes.
Amazing cosplay
Amazing cosplay! Highly recommend 🤗🤗🫶🫶 the quality is 10/10 nothing broke during the con
identical to the product photo order
They destroyed my package literally
I ordered a jacket. I was in the hospital when it should have arrived. I was not notified (which was the fault of the delivery company but still)
The delivery company said, that the package would get shipped back to the sender and when I asked cosfun support, they said that the parcel would get destroyed. Which is soooo wasteful and the person who ordered ends up losing soo much money without getting the product.
Why on earth yould they just DESTROY the NEW jacket someone ordered?!?!?!
awesome quality and very very quick!
awesome quality and very very quick!
I bought Viper from nikke
J'aime énormément cette boutique
J'aime énormément cette boutique ! J'ai commandé plusieurs cosplay de chez eux et je n'ai jamais été decue. De plus le SAV est très réactif s'il y a le moindre souci. Merci à vous
Nicole demara costume and Krul wig
wig doesnt tangle easily, costume is amazing. very satisfied with company
SilverWolf Costume B & Wig
I got the SilverWolf Costume B and the wig of her and I was honestly surprised when it arrived. The quality of the costume and the wig was amazing. There are many many details on the clothing and the material doesn’t feel cheap at all! The wig is extremely easy to style, the fibers are soft and the colors are perfect! I will definitely buy from them again, this will be my new go to shop for high quality cosplays!
Lyney AA and Arlecchino AA
I have the Lyney AA and the Arlecchino AA and both are incredibly good quality! I specifically like the fabric choices and the embroidery for both cosplays along with the metal and 3D printed pieces that are apart of it. There were imperfections and issues with some of these pieces but I easily fixed them with little to no effort! Overall, my experience with cosfun has been awesome and honestly the quality of their AA cosplays is amazing!! The shipping is also quite speedy so its perfect for a last minute con cosplay😤
Exquisite Craftsmanship and True to the Original
I recently received the twill outfit from Barbie The Movie, and I must say it is exceptionally well-crafted and stays true to the original. I particularly admire the fact that the stitching is so precise and the top features a lighter shade compared to the rest of the dress, just like the one Barbie wears in the film. The jacket boasts a lining, hidden shoulder pads, and concealed buttons. The included earrings are beautiful and can be worn even by those without pierced ears. I am genuinely thrilled with this cosplay and wholeheartedly recommend this dress!
good
I got the cosplay very quickly. The costume was as described and very pretty I enjoyed wearing it.
Amazing quality and customer service
The cosplay I ordered had way better quality than I expected, amazing customer service with clear answer and fast reply time.
Will absolutely keep buying from them, I recommend their website to everyone.
I bought a costume from here
I bought a costume from here, it looked exactly like the picture! I am happy with my purchase! Even though it took some time with the shipping but I was informed with it! 🫶
Great costumer service and Cosplay
The customer service is great, the shipping was detailed and fast! I got my cosplay within 2 weeks. Nothing was broken or wrong, everything fits and the quality is stunning. I can definitely recommend the cosplays!
Do not believe Pinterest pictures
I purchased a top that I saw on Pinterest. What I received only vaguely resembles that picture. In addition it does not contain a fabric content and laundering label as required to be sold in California. This is fraud.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








