Delivered on time and in perfect condition. Good quality and has all the safety and comfort features we require. Disappointed that there weren't clearer instructions available for fitting the ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a stroller and when I received it 4 parts were missing. The AI assistant was pretty unhelpful but when I got to talk to costumer service problem was salved instantly Thank you
Virksomheden har svaret
Very happy. Ordered 2 travel car seat for our holiday. They were delivered very quickly & packaged really well. I was alittle worried at how comfortable they would be but my 6yr old twins said they... Se mere
Virksomheden har svaret
Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Kontaktoplysninger
Bentinck Street, BL4 7EP, Storbritannien
- cuddle@cosatto.com
- cosatto.ie
4,4
Fremragende
450 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No delivery and complete lack of support
I paid for my item on July 17th, it's now weeks later, it still hasn't arrived and I've no update. It's impossible to contact anyone by phone, emails aren't answered for several days so it takes multiple attempts to even get a response and when you do it's no help. If it weren't for their being a reputable brand I'd consider the entire experience a scam.
17. juli 2024
Besvarelse fra Cosatto Ireland
Hi Karen,
Thank you for leaving a review
I'm so sorry to hear your car seat hasn't arrived and you've struggled to get in touch with us
I've emailed you with an update and I will get this resolved for you
Team Cosatto
I received the wrong order
I received the wrong order, I have emailed regarding this but have received no reply.
30. juli 2024
Besvarelse fra Cosatto Ireland
Hi Ciara,
Thank you for leaving a review regarding your recent order.
I'm really sorry to hear that the wrong item has arrived.
I've now replied back to your email to resolve this for you.
Team Cosatto
Great email updates until we received…
Great email updates until we received the car seat which was a lot quicker than I expected only taking a few days. Car seat is perfect and really easy to use. Comes with a no escape harness too which is fab.
30. juli 2024
Besvarelse fra Cosatto Ireland
Hi Melissa,
Thank you for your fab review!
It's great to hear that you're happy with your new All in All rotate i-size car seat 😊
Team Cosatto
Customer service non existent
I've tried everything to contact these guys to make a return. FB, Instagram, emails, phone. No reply anywhere. The phone number is UK and just left holding on. I'd never purchase from them again.
31. juli 2024
Uopfordret anmeldelse
Besvarelse fra Cosatto Ireland
Hi Caroline,
Thank you for taking the time to send your feedback
Please accept my apologies for the service you've received from us. I've responded back to your email with all the information you need to return this back to us.
Team Cosatto
Website easy to use
Website easy to use, PayPal option always good, arrived within 3 days the only fault I could give was communication..... recieved an email straight away with a receipt for payment which was fine but didn't receive anything to say it had been shipped/tracking number etc, was going to contact about shipping on the 3rd day but it arrived unexpectedly, luckily enough someone was home to take the delivery
23. juli 2024
Besvarelse fra Cosatto Ireland
Hi Liam,
I am sorry to hear you did not receive any communication after you had placed the order, I will pass this feedback to the relevant team.
Team Cosatto.
Besvarelse fra Cosatto Ireland
Hi Gary,
Thank you for taking the time to leave us a 5 star review.
Team Cosatto.
Lovely pram!
Great pram - I’ve been using it for 4 months now and I am very happy with it!
6. november 2023
Besvarelse fra Cosatto Ireland
Hey, thank you for taking the time to leave us a review :) were really happy to hear you are happy with your new product. Team cosatto x
Besvarelse fra Cosatto Ireland
Hey, thank you for taking the time to leave us a review. Were glad to hear you are happy with the car seat :) Team cosatto x
Besvarelse fra Cosatto Ireland
Hey, Thank you for your review on your yo! stroller. Were glad to hear your happy with your purchase. Thank you for choosing cosatto
Great service
Great service - delivered by DPD within a couple of days.
Bought the Woosh Trail Bureau for my 10 month old as her "big girl" stroller. We walk many different terrains so was looking for a buggy that will be good and sturdy on them all. This appears like it will do the job. Great print and colour - unusual compared to the standard black,cream and grey strollers out there.
My only negatives and they aren't really negatives, just my personal opinion, the cup holder is a bit flimsy and keeps falling off and the stroller is a bit heavier than I was anticipating but as I said,they aren't really negatives.
3. juni 2024
Besvarelse fra Cosatto Ireland
Hi Laura, thank you so much for taking the time to leave a review. I am glad you are happy with your new Woosh Trail and I hope you and your little girl enjoy it on your walks. Team Cosatto.
amazing high chair
16. maj 2024
Besvarelse fra Cosatto Ireland
Hey Phayfer,
Thank you so much for taking the time to leave this review on your new highchair.
I am glad to hear you are happy with the item you have purchased.
Thanks for choosing Cosatto.
Besvarelse fra Cosatto Ireland
Thanks so much for taking the time to leave your review, Team Cosatto
very fast delivery and very comfortable stroller
very fast delivery! The stroller is beautiful and functional, very convenient for our child!!!
17. april 2024
Besvarelse fra Cosatto Ireland
Hi Anastasiia,
thanks for your coment. We are pleased the service was up to expectations and your happy with your purchase, Team Cosatto
Loved how easy the pram was to…
Loved how easy the pram was to assemble! The delivery was so so quick as well!
The pram itself is just amazing. So lightweight, so durable
26. marts 2024
Besvarelse fra Cosatto Ireland
Hi Ava! thanks for your coment. We are pleased the service was up to expectations and your happy with your purchase, Team Cosatto 🌈
Amazing customer service
Such a lovely people in customer service, thank you so much for replying to my question and resolving the issue u had with hood on my boogy
5. april 2024
Besvarelse fra Cosatto Ireland
Thank you Angelika for sharing your feedback with us.
Our customer service is here to help and they love doing it, happy to hear your issue was sorted in the quickest possible time.
Thank you for having Cosatto 🌈
Besvarelse fra Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Wonderful experience, highly recommend
The car seat is really really good quality, and I absolutely love the design on it. Cosatto delivered it on time, gave me a discount, and even made the entire process easy by giving all relevant information. Absolutely loved the experience!
19. marts 2024
Besvarelse fra Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Wonderful and easy experience
Wonderful and easy experience from start to finish, delighted with the delivered product!
5. februar 2024
Besvarelse fra Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Lovely design but not a great fit for…
Lovely design but not a great fit for Audi it’s too bulky to swing around freely. Disappointed
9. februar 2024
Besvarelse fra Cosatto Ireland
Hello, thank you for review, we are sorry to hear that its too bulky for your car, we advise to do a physical fit check once received to see if all the features can be used and that you are happy with it.
Please feel free to contact our customer service team If there is anything you would like to query with us
Besvarelse fra Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.