Corvinefootwear Anmeldelser 51

They are a fake company and will steal your money. They don't give you a returns label no matter if you complete the form and keep requesting it. They are not a UK based company, they are based in China with a fake UK office. Sarah Jenkins is the "UK" customer relations person who keeps saying your will get your refund and returns label and they never do. I've been waiting since May. They send the products late and they are of poor quality. Thus company is a scam.

Do not use this company

If there was a zero they’d get it. Terrible quality footwear and the wrong size sent. On contacting for a refund a very prompt response to all of my initial 7 emails however obviously AI response and pushing pushing pushing for an exchange rather than a refund. Then the form sent to complete a refund doesn’t submit and ‘Sarah’ replied that the refund request will be escalated 5 days ago. Heard nothing since and my emails are not getting a reply now either. Their website doesn’t exist . Scammers. Somehow this needs stopping.

DO NOT buy from this company, it's a scam. Their website describes them as 'Premium British Footwear’... I placed an order, the shoes delivered were a Chinese brand ’Shangxiding’ and when I tracked the package I could see it was sent from China. They weren't boxed or padded so arrived badly out of shape, they were also not the size I ordered. I tried to initiate the returns process but now am in an endless loop of emails with a clueless chatbot waiting for my return to be approved.

UPDATE: As the Chatbot is now blanking me I had another look at their website and it appears to have disappeared, along with my order invoice. I did another search and found another website Corvine Shop dot com which is operated by the same company as Corvine Footwear (R&DN EMPREENDIMENTOS LIMITED) Corvine Shop home page also states 'Premium British Footwear’ and even incudes a obviously fake photograph of a very plush shop front! I tried to contacted them by email and phone but no answers (surprise!) These people are scammers, and it's all operated on Shopify, (good luck contacting Shopify) shocking! DO NOT BUY FROM CORVINE. Would give zero stars if it was an option.

AVOID buying anything from this company. They claim to be a British brand but the ultimate business owner resides in Brazil. The shoes are imported from China and take 2 weeks to arrive yet nowhere on their website does it tell you this. The shoes smell and are of poor quality for the money. They claim to have a robust refund policy but after 3 weeks my refund request is still to be acknowledged with their customer services rep giving out the same trite responses every time I chase them up. They are untrustworthy. I've reported them to Trading Standards so if you've had any problems please do the same.

Absolutely do NOT order from this website! I have been stung! Ordered 3 pairs of shoes, really poor quality and none fit! Have tried to return them, had some initial conversations with them, first link they sent me did not work but the second one did … however not heard from them since and just gone onto their website which no longer exists!!! I am fuming!

Ordered a pair of size 5 sandals, a size 4 arrived. Paid £49.99. Quality is really poor and as they came from china took weeks to arrive and were all squashed and creased due to poor packaging. Have been trying to arrange a return. Clearly have chatbots doing their emails. No return has materialised. Have raised a claim through my bank and reported to Trading Standards.

As per everyone on here, shoes are too small, tried to return but all you get is an AI Bot called Sarah Jenkins. Total Scam, how can a Brazilian set up a company in the UK and operate it from Brazil, DE SOUZA, Douglas Nunes is his name. Corvine Footwear isn't British and the website should be taken down, DO NOT USE.

DO NOT ORDER FROM THIS COMPANY. They are NOT based in UK. Absolutely dreadful. Boots took weeks to arrive, the size is wrong so I contacted them immediately, then several times afterwards as I had no response. I've been in touch with the bank about the payment.

If I could rate it a 0 star I would, these are THE worst quality shoes I have ever been unfortunate to have bought so much so I am considering registering the payment with my bank as "fraud". One pair is closer to paper cut outs than actual shoes, the other pair look like something from a joke shop. I have never had such an unfortunate shopping experience DO NOT BUY FROM THIS COMPANY

Awful product, arrived weeks late from China although claims to be in the UK.
Terrible quality, not what is pictured and wrong sizes sent.
Been given the runaround for a month teyi g to ontain the returns procedure. I will be reporting to my bank as a scam to try and claim money back and trading standards

Very bad company.
Poor customer service do not reply and phone number does not work on their website.
Raised this with my bank.
Ordered two pairs of shoes quality is very poor company is based in China not UK false advertising! This seems like quick money making company.

DO NOT PURCHASE

Absolue scam company sending poor quality goods with AI automated responses and no refunds. Wish I'd checked before.

Don't even bother, 100% a scam.
same as everyone else - shoes are faulty footbed is unstuck, the ankle strap is 2 metres long! Tried to return but after looking at the reviews on here didn't even dare click on the link! Wish I had read reviews before.

AVOID.. This company are not UK based, tracking the order for the last 4 weeks has apparently been dispatched from China (even though they dispute this in the email from "Sarah Jenkins".. Still not received any product. I have now disputed this with my Bank as suspected fraud/scam

Warning – do not buy shoes from Corvine!
I should have read the reviews first, they were right!!! These websites disguise themselves as UK based companies, they make the products look good quality. The only thing that made me suspicious was the price, however, I failed to check. You may receive the wrong size, quality is very poor, comfort zero. Communication appropriate in that they make apologies for their mistakes and quote the returns policy, but the return form is pretty impossible to complete and does not function. They make it impossible for you to get your money back. No usable shoes and no refund - Beware!! This is fraudulent in my opinion.

I came across these reviews after trying to place another order.

I was very happy with my first order and the quality of the shoes. While trying to place another order I kept getting a message ‘this shop is not accepting payments’ which made me google them and come across the reviews here.

The shoes were from China but they arrived within a week (which I wasn’t expecting).

Avoid Avoid Avoid I wish I'd searched this site earlier, I ordered shoes in good faith, and received the order several weeks later in the wrong size, much like everyone else.
I've had to raise this scam with my bank in the hoe I get some level of return, but if anyone wants a pair of burgundy / white trainers in a size 8 (EU42) they're going spare!!

Do not buy they are a scam. I can’t give 0 stars I would

Not a UK company. Shoes shipped from China. When they eventually arrived, I was gassed by the horrendous chemical smell coming off them and they definitely were not suede as stated.
Raised a return immediately to be put into the endless cycle of AI messages from 'Sarah Jenkins'. They have tried to make this sound like a lovely family-run company in the UK but it isn't. I will keep trying but will be amazed if I get anywhere. Wish I could give 0 stars. TOTAL SCAM!!

UPDATE - raised a case with my bank last week. No update from them yet but have just received an email from Corvinne saying they have refunded me. Am absolutely amazed as really thought I would get nowhere. Don't give up pestering them and raise a case with your bank. Definitely worth pursuing! (Still giving 1 star for terrible service and shoes though)