Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Lohn wurde lange nicht vollständig ausbezahlt, wegen internem Fehler zwischen Einsatzanbieter und Coople. X Telefonate und Mails führten zu nichts, man wird nur vertröstet. Auch musste ich x mal um d... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Keine Ahnung, ich hab gedacht man kann alles auswählen was man möchte aber hat ja kaum was und wenn dann entweder weit oder mit Erfahrung . Hab mir diese App anders vorgestellt.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ich bin ein empathischer und ruhiger Mensch, was mir die Arbeit erleichtert. Patienten schätzen meine Ruhe, Geduld und Herzlichkeit. Ich bin immer wieder berührt von den Umarmungen u... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

-Auf der Anzeige hiess es Verkäufer, nach Einstellung wird man nur Regale auffüllen -Lohn kam 5 Monate zu spät an, erst nachdem mit dem Arbeitsgericht Betreibungen etc. gedroht wurde -keiner erre... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rekrutteringsservice

Skrevet af virksomheden

Coople’s Flexwork Platform helps over 30,000 companies align labour spend with real-time demand increasing agility, reducing overheads and protecting margins. Businesses can build smart worker pools, book pre-trained staff, and fill shifts faster and more efficiently. When needed, they gain instant access to Coople’s pool of 1.3 million flexible workers across retail, hospitality, logistics, events and more.


Kontaktoplysninger

  • 10 John Street, WC1N 2EB, London, Storbritannien

  • coople.com

2,8

Middel

TrustScore 3 ud af 5

153 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

It is well paid agency to work with

It is well paid agency to work with. Also transparency and clear payslips are available weekly. Good selection of open jobs and positions. Definitely I do recommend this app.

15. april 2023
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Thank you for your nice words and this awesome rating!

Bedømt til 5 ud af 5 stjerner

Coople UK

I worked with Coople for five years, I always found work, I never had any issues with my pay, I received all my payslips, P60s, tax rebates. I have been in so many different places, I met new people, developed skills, I have never been bored. The work is flexible, there is an ample choice of shifts, job profiles and locations available. The wages are above the average. There is a helpline round the clock to offer support. It's a great company to work for.

11. april 2023
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Thanks so much for your kind words Vanessa. We're super happy to have you as part of our Coopler community and look forward to connecting you with flexible jobs in the future!

Bedømt til 5 ud af 5 stjerner

Great agency and very helpful team

Great agency and very helpful team. Very nice jobs they have. I recommended to so many people and all was happy. The salary always on time, the payslip even earlier than expected. But sometimes hard to find a job or get hired. Also they can't protect you against racism, anyone can give you a bad feedback without a reason.

6. april 2023
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Thanks for your honest review! Please note that you can always contact us if you don't agree with a rating you've received from a hiring company and we can certainly check this for you and help you to get a justified one or have it removed all together.

Bedømt til 5 ud af 5 stjerner

Eine tolle zusätzliche Möglichkeit für Arbeitnehmer und Arbeitgeber

Als Arbeitgeber finde ich Coople genial und alle Mitarbeiter (>100) waren am Schluss zwischen sehr zufrieden und zufrieden - niemand hat sich negativ über unsere Firma oder Coople geäussert, praktisch alle sagten, sie kommen gerne wieder über Coople bei uns arbeiten. Die vielen Negativ-Bewertungen hier kann ich überhaupt nicht nachvollziehen. Toll ist bei Coople, dass niemand zu weiteren Arbeiten gezwungen wird, wenn jemand nicht zufrieden ist, dann muss er nie wieder für diesen Arbeitgeber und auch nicht für Coople arbeiten. So viel Freiheit gibt es sonst selten.
Weiter habe ich noch keinen Coopler gehört, der seinen Lohn nicht pünktlich erhalten hat, was bei Personalverleih und Gelegenheitsjobs überhaupt nicht üblich ist.

Ich kann mir die vielen Negativmeldungen nur so erklären, dass dies Leute sind, die über Coople gar keine Jobs erhalten und nicht mehr erhalten haben und nun frustriert sind. Denn eines ist klar, ich nehme nur Leute wieder, die sich Mühe gegeben haben und einen guten Job gemacht haben, was ja irgendwie logisch, oder ?

Ich vermute, dass die meisten Negativ-Bewertungen Rache-Aktionen sind und viele gar nie bei Coople gearbeitet haben und damit Coople gar nicht beurteilen können. Vielleicht würden diese lieber das nächste Mal einen besseren Job machen, dann müssten Sie sich hier nicht mit solchen unqualifizierten Meldungen rächen.

Ich kann Coople nur empfehlen - eine grosse Bereicherung für beide Seiten.

8. februar 2023
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hey Stefan

Vielen Dank für dein tolles Feedback zu Coople. Es freut uns zu hören, dass du voll und ganz zufrieden bist mit uns.

Freundliche Grüsse
Dein Coople Team

Bedømt til 1 ud af 5 stjerner

Worked two market research jobs both…

Worked two market research jobs both separate companies. BOTH times they relayed wrong information. They are just so rubbish at their job idk how they’re even running their office.

1. januar 2023
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi Hannah

Thanks for your feedback which we take very seriously. We've asked you for more information on your experience so we can assist you and make sure this does not happen again.

Thanks and best
Your Coople Team

Bedømt til 1 ud af 5 stjerner

The worst company to work for if anyone…

The worst company to work for if anyone is thinking of working for them think twice people, careful they will give you all that hope of saying you have been confirmed of working for us then cancel you, you have bills to pay yet, as company if they want you to work for them, then why cancel people’s shift for no reason is literally heart breaking I have never come across any stupid company like this ,literally the worst company ever

2. november 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi there,

Thank you for your feedback.

Could you please email us at info@coople.com to further expand on your situation. Our customer care team will be happy to help clarify why the hiring company has cancelled your shifts. 

Best, 
Your Coople Team 

Bedømt til 3 ud af 5 stjerner

I cannot complain too much about Coople…

I cannot complain too much about Coople in the very short time I worked with them.

The only complaint I have is sometimes I didn't get paid the amount I worked. Even after telling the Coople staff that I didn't get paid and filling out the missing hour's form. No one was listening to me.

I kept on being told to fill out the form and being ignored. the only way for them to send me my money was when I sent them a message stating this is the last time I will be talking about this matter and that I have raised it with my union. I quickly got a response and my money was paid to me the following Friday.

If you are using an agency as work I recommend joining a union for reasons which as this.

The other thing which is not Cooples fault is the work can be hard to come by especially if you are new. You won't get work regularly and will only get shifts should the employer select you.

1. juni 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi there,

Thanks for your review, we appreciate the feedback.

We apologise for the inconvenience you’ve experienced, and we’re glad this issue has been resolved.

In regards to getting hired, due to the number of jobseekers on the Coople Jobs App, there’s a high level of competition for shifts. To improve chances of getting hired, we recommend enabling push notifications on your device and then applying quickly. This will allow you to see and apply for relevant jobs as soon as they are posted.

Best,
Your Coople Team 

Bedømt til 1 ud af 5 stjerner

DO NOT WORK HERE!

They completely scammed me! I worked a 7hr day for them and 1 month later I still haven’t been paid - they say they pay every week. Their phone number does not get answered at all. On email they told me they would have a response for me in a week and they would pay me then, but all my emails have been ignored since I tried to follow up a week later. In the app I was told to wait for a response again but with no timescale this time, and again have been ignored for days since. So ridiculous, I will never work a shift with them again and would 100% not recommend.

10. oktober 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi Shaconia
We're super sorry for the bad experience you've had with us and for our late response. Has the issue been resolved in the mean time? If not, please leave us some more information on your case, so we can follow up with our finance team and make sure to issue your salary payment asap.
Thanks and best
Your Coople Team

Bedømt til 1 ud af 5 stjerner

I got suspended for being sick and not…

I got suspended for being sick and not being able to go to work, despite letting them know in advance.
The one strike and you're unable to work again policy is ridiculous. People get ill and have accidents, and the staff at my doctors were absolutely baffled they had to provide a sicknote for this. And I am still suspended.
There is also no compensation for being asked to leave work early or having your shifts cancelled, and some managers leave bad reviews due to discrimination which cannot be appealed against. There is no protection for the workers.

7. september 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi Alice

1. Suspension and being sick: since our platform works in an automated way, if you’re not showing up for a booked shift, your account will be suspended. You’re definitely right that there are reasons like getting ill or having an accident that totally justify not showing up for work. Therefore, you can always appeal to your suspension or strikes and send us proof of your illness/accident.

2. Bad reviews: You are right, there is no automated way within our app to appeal against a bad review you’ve received from a hiring company. I just forwarded you don’t agree with, you always let us know at info@coople.com and we’ll look into this for you.

We hope this helped and that you’ll make better experiences with working with us in the future.

All the best,
Your Coople Team

Bedømt til 1 ud af 5 stjerner

Absolute garbage.

Absolute garbage.
I have been on the app for couple of months now and still being unable to book a job. Had such high hopes as I would have preferred not having a agent and actually choose myself where I wish to go.
I have 14 years of experience and that is clearly in my cv. Meanwhile with another agency I am going to 5* hotels and high end venues.
Point being I do not understand what is the purpose of this operation.
Sounds good - doesn’t work.
Steer clear if you are actually serious about filling your week with shifts.

6. august 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi Katrina
Thanks for your honest review. We're sorry you were not booked for any shifts so far. We know it can be tricky to land that first Coople Job. This is, because our hiring companies tend to hire Cooplers they already know and trust, or workers who've already gained a few ratings on our platform.

We advise you to log in regularely, enable push notifications and apply quickly for new opportunities. Your chances are higher, if you're among the first few applicants. Additionally, try applying for last-minute shifts or jobs that include night shifts as they usually have less competition.

Good luck and best
Your Coople Team

Bedømt til 1 ud af 5 stjerner

This agency post “ fake add “

This agency post “ fake add “

I registered with this agency a month ago , applying everyday for jobs and never been accepted anywhere despite 6 years experience in this industry , suddenly a question came to my mind : why a business paying an agency to find a staff but reject every candidates ? It doesn’t make sense ! I started to call some of the companies listed on Coople ( their numbers can easily be find on google ) guess what ? Many of them don’t even know Coople it doesn’t work with agencies !!! Coople must be shut down !!

27. juli 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Hi Farah
Thanks for your honest review. We're sorry you were not booked for any shifts so far. We know it can be tricky to land that first Coople Job. This is, because our hiring companies tend to hire Cooplers they already know and trust, or workers who've already gained a few ratings on our platform.

We advise you to log in regularely, enable push notifications and apply quickly for new opportunities. Your chances are higher, if you're among the first few applicants. Additionally, try applying for last-minute shifts or jobs that include night shifts as they usually have less competition.

Rest assured that our hiring companies and the jobs they post are real. It's completely free of costs to post a job on the Coople platform for them. It often happens, that the person who is picking up the phone at the front desk of a company doesn't know about Coople, but the HR Managers who post the job offerings do.

At the moment there is an oversupply of workers and not enough jobs for everybody, so there's a lot of competition on every shift. Which is probably one of the reasons, you haven't been hired so far.

We wish you all the best
Your Coople Team

Bedømt til 1 ud af 5 stjerner

It’s a mixed bag

It’s a mixed bag. When you sign up, you just have to get the first job and you are good; you start getting shifts (and will most likely get them) But if you cancel once or don’t use the app for sometime it is hard to get more jobs. I’ve been applying for jobs for months/gotten urgent requests but I am never chosen. I have also had shifts taken from me after confirmation without me knowing. I’m so glad I have other apps to support me and never relied on Coople. For some people, they are able to get full time permanent jobs(mostly administrative) through here which is great and there is tons of chef jobs that have weeks of shifts. It is easy to navigate through the app but the main thing is you can have dry spells for months. You shouldn’t join Coople if you aren’t a chef/into waiteressing/ into admin and don’t have other means of supporting yourself. Honestly, there are better job apps that guarantee you shifts.

27. juli 2022
Uopfordret anmeldelse
Coople UK-logo

Besvarelse fra Coople UK

Thank you for your honest and constructive feedback.

Bedømt til 1 ud af 5 stjerner

I wish I could give less than one star

I wish I could give less than one star, you never get hired.I wonder who they give all the jobs to.You get a notification about an urgent request but nothing.😡😡Don’t wast your time to sign up. Indeed is way better. Rubbish app !

4. juli 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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