Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... Se mere

Bedømt til 5 ud af 5 stjerner

Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... Se mere

Bedømt til 5 ud af 5 stjerner

This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have... Se mere

Virksomhedsoplysninger

  1. Producent af medicinsk udstyr

Skrevet af virksomheden

CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

58 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Really impressed with the whole…

Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product turned up with a 2 man team, put into room of choice and packaging taken away. Quality service.

3. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unreliable

For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have been a huge pain to work with.
Finally managed to get a service and calibration booked in (which was to involve assessing for other faults) and they were supposed to be here on 21/11/25. I've come in this morning to find no one turned up.
Very disappointed with this poor service.
When working, the fridge was fine but when it comes to customer service, Coolmed have been very poor.

24. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very efficient service

Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arranged this all really quickly, even pointing out suitable alternatives when what we wanted was out of stock. Quick responses via email and no need for calls back and forth with various people. So far the fridges have worked well and appear to be good quality.

4. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really awful transaction.

I wanted a set of keys for your medical fridge. I could not order them over the phone. You charge £10 to post them to me. You sent them in a A4 sized bag. No receipt or proof of purchase inside. Really awful transaction.

26. august 2025
Bedømt til 1 ud af 5 stjerner

Shocking company

Shocking company. Selling science fridges that are completely incapable of doing as they state. We asked all the right questions before purchasing and told us what we needed. After buying it, when it didn't do what required. They have completely changed the specifications that they are quoting.

13. januar 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Collection & Disposal Service

The product seems to be fine and the order was dispatched in good time, however the collection and disposal service is not great, apparently this is only a "like for like" service this is not something clearly stated on either website or once the order is placed shame they do not make it clear beforehand.

17. februar 2025
Bedømt til 1 ud af 5 stjerner

Disappointed

I have paid for a service and calibration and still several weeks later and after me ringing 2 or 3 times a week it still hadn’t been arranged. Very disappointed

14. januar 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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