Reorder is super easy
Reorder is super easy, the reminders work for me.
Delivery is always quick
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Contactlens.com.au is an Australian-based online retailer supplying genuine prescription contact lens brands. All lenses are shipped directly from the manufacturers’ warehouses within Australia, so we are rarely out of stock and provide you with the freshest lenses with the longest expiry dates. While our pricing is competitive, we are not positioned as the cheapest provider. Instead, Contactlens.com.au focuses on premium express service; Orders placed before 12 noon, Monday to Friday, are dispatched the same day, with most orders delivered within three business days, some arriving the next business day. Ordering is simple and convenient. Customers select the lenses prescribed by their optometrist and enter their prescription details, there is no requirement to send or upload a copy of the prescription. Customers receive full peace of mind ; through order confirmation, shipping notifications, tracking, and delivery confirmation, along with health-fund claimable receipts and proactive communication should any issue arise. Strong, locally based customer support underpins our service, with real people available via phone, online chat, or email. Overall, Contactlens.com.au delivers a fast, reliable, and trusted premium online contact lens experience.
William Street, 4551, Caloundra, Australien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reorder is super easy, the reminders work for me.
Delivery is always quick

Besvarelse fra Contactlenscom.au
Extremely quick delivery, which I count on as I usually leave it to the last minute to reorder.

Besvarelse fra Contactlenscom.au

Besvarelse fra Contactlenscom.au

Besvarelse fra Contactlenscom.au
This company is fantastic. I have custom lenses and they have always communicated timeframes etc to me and have wonderful customer service. I have been a customer for years and have full confidence in their products and service.

Besvarelse fra Contactlenscom.au
Updates on when deliveries occur are always forthcoming and accurate.

Besvarelse fra Contactlenscom.au
Sue and Dee are the best. I have been shopping at contactlens.com.au for many years and see no reason to change. Efficient and prompt service at a price only half what my optometrist charges.

Besvarelse fra Contactlenscom.au

Besvarelse fra Contactlenscom.au

Besvarelse fra Contactlenscom.au
I’ve been absolutely thrilled with my experience buying from Contact Lens Australia. Their prices are genuinely some of the most affordable I’ve found online which makes a huge difference when you’re ordering contact lenses regularly. The ordering process was super easy and intuitive, and my lenses arrived incredibly quickly - much faster than I expected!
I also needed to reach out to their support team with a question, and they were friendly, helpful and responsive which made the whole experience even better.
Overall I’m extremely happy and will definitely be ordering again. Highly recommend to anyone looking for great value, fast shipping and excellent service!

Besvarelse fra Contactlenscom.au
My husband and I have been ordering from this business for ten years and have spent thousands of dollars with them. I've recommended them to a lot of people. They used to be quite good, but my experience yesterday has forced me to find an alternative supplier who treat clients with respect and pays attention to detail. I tried logging in to place an order and the site did not recognise me. Fair enough, I have mainly ordered from my husbands account. They were slow to respond on chat and I spent half an hour providing my details. Then they sent me a link to my account via an email address that has not been used for a long time and is derelict. Then I was told to log in from that derelict account! Sending me a link to my husband's account did not work either, although his last order was only a few months ago. I was then told I should remember my name, which was rude and completely unnecessary. I had given them my name and they sent it back to me with my names in the wrong order and I told them that was not my name, so it was their mistake, not mine. I downloaded a copy of the chat transcript but will not upload it as I am sure they would find it very embarrassing. Terrible client service and I will never use them again.

Besvarelse fra Contactlenscom.au
My order was out of stock so Sue "thankfully" called me as it would be awhile before it would be stocked by the supplier. Together we make a decision on an alternative product as I was going away in 3 days and needed it ASAP. No promises but Sue got the order to me in one day!! So impressed and very very grateful! Thank you

Besvarelse fra Contactlenscom.au
Amazing service and fast delivery.

Besvarelse fra Contactlenscom.au
Bought contacts off contactlens.com.au as the website was informative, clear and delivery period was clearly stated. Previously used provider stated delivery would take 20 days! after some further review, the service had clearly declined of that provider. Will be ordering from contactlens.com.au from now on.

Besvarelse fra Contactlenscom.au
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.