Instructions confusing and contradictory, mixing those for worktops etc with floors. Even the page showing the floor product goes on to give instructions on worktops. Not quite the ‘DIY’ friendl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initially responsive, but sales above all policy. A store that’s claiming to be DIY friendly should do more than just oversell their products under that guise. If there were any alternatives i... Se mere
Virksomheden har svaret
The chaps at concrete lab made it very easy to produce a kitchen worktop I'm really pleased with. All the products worked well and the videos are an excellent resource. I had a couple of extra que... Se mere
Really great advice on how to repair and seal our existing worktop, we needed to ask for advice on a number of occasions and the team at concrete lab were really knowledgeable and always happy to hel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Concrete Lab, we sell the highest quality materials for your polished concrete products. Many of the products we sell, we manufacture ourselves and use in-house. Our aim is to help you to achieve professional results with the minimum of experience.
Kontaktoplysninger
Unit C3, Station Approach Industrial Estate, CF64 3EE, Penarth, Storbritannien
- 02920 706385
- info@concretelab.co.uk
- concretelab.co.uk
3,6
Middel
105 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product!
Fast service, despite pandemic, very helpful resources on the website and an excellent product. Very happy with our concrete worktops.
5. juni 2021
Third time ordering from these guys
Third time ordering from these guys, always on time, great product and great support with technical questions. Highly recommend concrete lab all round 👍
25. maj 2021
Besvarelse fra Concrete Lab
Thank you for your very kind feedback Paul. I've passed your message on to the team.
Ordered for the second time from…
Ordered for the second time from concrete lab and once again had a brilliant service, speedy delivery and very informative with the process of my order. The customer support from the team is next level, and offer any help if unsure about any part of your project. I can’t wait to use these guys again.
23. april 2021
5 out of 9 tubs arrived damaged with…
5 out of 9 tubs arrived damaged with concrete spilling out into the boxes. However, these were replaced free of charge no quibbles. Great service. Product is excellent, flows really well into mould.
19. april 2021
Love the product
Love the product. We did 3 wortops on our home renovation and I love the way they've come out. Could be clearer with the instructions, and send also inststructions with the products. Not made to clear about which fibers to put into the top coat for instance. But I got there in the end and we love it!
15. april 2021
Besvarelse fra Concrete Lab
Hi Christopher. Thank you for the review. We will take on board your comments about the instructions and try to make it clearer for future customers. We will also be uploading a video to our YouTube channel specifically to help with this. Take care.
Superb service, quality products
I contacted Concrete Lab for some advice before ordering and had received a helpful reply almost immediately. Following this I placed a small order and have been delighted with the quality of product. Further follow up emails with extra questions have also been responded to quickly. Excellent service, will order again.
27. marts 2021
Your concrete mix is brilliant!! Really helped me with my project!
I was producing a project that related to brutalist buildings and wanted to make some concrete items that would give someone the feel of concrete. I intended to make a book cover and a box file. Having searched the net, there was only one company who seemed to have the right product for home use, the patience to answer my questions and a set of brilliant YouTube teaching videos and that was Concrete Lab. I followed the advice to the letter and my results speak for themselves. It might not be a kitchen worktop, but you can definitely use this product for craft projects!
24. marts 2021
Uopfordret anmeldelse
Besvarelse fra Concrete Lab
Hi Charlotte. Thank you so much for your kind review! Your work is so brilliant we are showcasing it on our social media so people can see what you have manufactured. :)
An amazing product to work with.
An amazing product to work with.
The information on the website and videos were very helpful.
I can not wait to start my next project.
11. marts 2021
Good service
Good service, high quality stuff, but that delivery charge is damn expensive!
11. marts 2021
Ordering from Sweden
Ordering from Sweden, post Brexit, I expected problems ordering from the U.K. as I’ve experienced with most orders.
Concretelab have been a pleasure to deal with.
Speedy responses to emails and questions, simple billing and payment and fast, efficient delivery with customs pre-cleared, therefore no delays.
4. marts 2021
Star of Excellence to Concrete Lab!
Chris and the team at Concrete Lab need a massive Shout Out as their customer service is A+++!! The whole team is super friendly, willing to explain and re-explain till you fully get it and they have fantastic easy to follow youtube links showing you how to use their amazing products! Concrete Lab provided Hubby and I with a fantastic after work activity across about 3 weeks which was much easier than first anticipated. We made up a concrete outdoor dining set which looks like a grand design feature minus the price. Would totally do it again and use Concrete Lab's products. Thank you again for an exceptional experience all the way through!! :)
4. marts 2021
Perfect concrete worktops
Great products, helpful advice, Perfect DIY worktops at low prices compared to granite/ quartz.
4. marts 2021
Great products and quck delivery!
4. marts 2021
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