We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Se mere
Virksomheden har svaret
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Se mere
Virksomheden har svaret
My solicitors used Compass to calculate stamp duty for a residential flat purchase. I had to call up for a minor technical issue and Fabian was really helpful, fixed it on the spot and then ran me thr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktoplysninger
Storbritannien
- support@compass.tech
- compass.tech
4,7
Fremragende
142 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and knowledgeable team!
The team at Compass were extremely helpful and provided a very quick response. Fabian in particular provided clear guidance and clarification to our situation.
21. juli 2025
Besvarelse fra Compass
Thank you for your feedback. We’re pleased our team could respond quickly and that Fabian’s guidance helped clarify your situation. Your trust means a great deal to us, and we’re here whenever you need support again.
I was puzzled by all the farms
I was puzzled by all the farms, but a member of their staff helped me through the process. I was very patient with me. Thank you very much.
18. juli 2025
Besvarelse fra Compass
Thank you for your feedback. We’re glad our team helped you navigate the forms and took the time to be patient and supportive. If you need any further assistance, please don’t hesitate to get in touch.
Besvarelse fra Compass
Thank you for your feedback. We’re delighted that our team’s expertise and supportive approach helped you feel confident throughout. Your kind comments encourage us to keep delivering quality service. If you need anything in the future, we’re here to help.
Not Worth the Time, Effort, or Money
Poor experience, unfortunately. Not entirely with Compass, but with Stamp Check filtering through to Compass. I was provided an Estimate range of figures that was incorrect at best, negligent at worst. The final figure ended up being several thousands more than the quoted Estimate range. As nice as the people at Compass were, I would not recommend the service through Stamp Check. Perhaps Compass would be ok as a standalone option.
**UPDATE** Compass engaged with me beyond the experience and have provided a satisfactory outcome. As I stated originally, Compass have remained professional and were good to deal with.
7. juli 2025
Besvarelse fra Compass
Thank you for your feedback. We’re sorry that the Stamp Check estimate did not match our final SDLT figure. Stamp Check is an independent referral tool outside of our control, and its ranges are based on limited data. Once a case reaches Compass we carry out a full, HMRC-compliant calculation using the complete information provided. We stand by the accuracy of our work and hope you’ll consider reflecting your experience with Compass itself. If you’d like to discuss this further please contact us at support@compass.tech.
Fabian- great!
Great support, excellent service from Fabian. I just want to say a massive thank you from myself and James on assisting us with this. You have been so efficient and you seem like a lovely guy who is great at his job.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Compass
We are so pleased Fabian’s help was just what you and James needed. It’s wonderful to hear his friendly approach and efficiency stood out. Your feedback encourages us to keep doing our best. We look forward to assisting you again soon.
Besvarelse fra Compass
Thank you for sharing your experience. We’re glad our team made you feel comfortable and supported during your call. Our goal is to provide friendly, professional help every time. Please reach out if you need anything else.
This was my first experience of using…
This was my first experience of using Compass, a specialist agency used by my conveyancer's legal firm. I received excellent professional support from Fabian Cameron, to assist me to complete the complex process for the stamp duty tax return.
I am pleased with the way the overall process and certification outcome were managed efficiently by Compass.
24. juni 2025
Besvarelse fra Compass
Thank you for choosing Compass for your first SDLT process. We’re pleased Fabian provided the clear guidance you needed and that the certification was handled smoothly. Your feedback means a lot, and we look forward to supporting you again.
Besvarelse fra Compass
Thank you for your feedback. We’re delighted you received perfect customer care. If you need anything else, please let us know.
Fabian Cameron was wonderfully helpful…
Fabian Cameron was wonderfully helpful when I had some difficulties using the Compass site.
29. maj 2025
Besvarelse fra Compass
We appreciate you sharing your experience. We’re pleased Fabian could assist when you encountered difficulties on our site. Our team is always here to help ensure a smooth process. If you need further support, please let us know.
Fast and Efficient!
14. maj 2025
Besvarelse fra Compass
Thank you for your feedback. We’re delighted our team could assist you so quickly and efficiently.
Great service in the end after chasing…
Great service in the end after chasing for a response - was slow
20. maj 2025
Besvarelse fra Compass
Thank you for your feedback. We’re sorry for the delay in our response and appreciate your patience. We’re glad that once we began the review, we were able to provide the service you expected. If you need any further assistance, please let us know.
Very easy to complete the forms online.
Very easy to complete the forms online.
Helpful and knowledgeable staff.
19. maj 2025
Besvarelse fra Compass
Thank you for your feedback. I’m glad you found our online forms easy to complete and that our staff were helpful and knowledgeable. If you need assistance in the future, please let us know.
The form isn't straight forward but the…
The form isn't straight forward but the follow call maybe it much easier
13. maj 2025
Besvarelse fra Compass
Thank you for your feedback. We know our forms can feel complex, and I’m glad our follow-up call helped clear up any confusion and made the process smoother. Our team is here to guide you through every step, so please reach out if you need anything else.
Besvarelse fra Compass
Thank you for sharing your experience. I’m glad our team could assist you with clarity and professionalism. Your trust means a lot to us, and we’re here whenever you need support again.
Absolutely pleasure to deal with…
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could more than 5 stars I would! Very happy customer.
23. april 2025
Besvarelse fra Compass
Thank you for your glowing feedback. It was a pleasure to assist you and earn your trust. I’m pleased our team looked after your best interests and delivered excellent service from the first call through to completion. Your suggestion of more than five stars truly flatters us. We look forward to supporting you again whenever you need us.
Great service
Great service, very quick and was able to speak to advisor directly who took the time to explain everything very clearly. Would absolutely use again and would recommend if you’re buying a property
25. april 2025
Besvarelse fra Compass
Thank you for your kind words. It’s fantastic to hear you could reach one of our advisors so quickly and that they took the time to walk you through every detail. We believe clear, personal support makes all the difference when handling SDLT, so your recommendation means a great deal. We’d be delighted to assist you again on your next property purchase.
Straightforward form
The Compass form was easy to understand. Once it was completed, I listened to a reading of the form and assured the official that the points were correct.
24. april 2025
Besvarelse fra Compass
Thank you for sharing your experience. I’m glad our team could guide you through each section of the form over the call and help you feel confident every step of the way. If you ever need assistance again, please don’t hesitate to reach out.
My solicitor used Compass for the SDLT…
My solicitor used Compass for the SDLT calculation and submission as part of purchasing a property as by their own admission they were not tax advisors.
The technology and the customer service from the team were excellent - would use again and recommend all solicitors look at this tool
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Compass
Thank you for your thoughtful review. We are pleased that your solicitor found Compass a valuable support during your property purchase. Our aim is to simplify the SDLT process with reliable technology and attentive assistance. Your recommendation means a great deal to us, and we look forward to working with you again.
Excellent service
Excellent service - does what it says on the tin. Fabian was extremely helpful throughout.
10. april 2025
Besvarelse fra Compass
Thank you for your kind feedback. We are glad you had a great experience and that Fabian was able to help so effectively. Your support means a lot to us, and we look forward to assisting you again.
Fast efficient service that provided…
Fast efficient service that provided the reassurance we required regarding an accurate stamp duty calculation to proceed with our house purchase. From initial contact to receiving the certificate Compass were a professional and friendly business, and one I would definitely recommend for peace of mind, thank you!
28. marts 2025
Besvarelse fra Compass
Thank you for your feedback. We are delighted that our fast, efficient service gave you the reassurance you needed during your house purchase. It means a lot to hear that you found our approach both professional and friendly. Your recommendation is greatly appreciated, and we are here for you if you need further assistance.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.