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Comfysteps Anmeldelser 

5
•
TrustScore 2.5 ud af 5

2,5

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 60 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(5)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Scam with shipping from China.

Dear ComfySteps Support Team,
Thank you for the update regarding my order, but I find this unexpected delay completely unacceptable as we had confirmed via e-mail that your company is based in Howick KZN. More than 24 hours passed since reaching out to this e-mail (which is the only form of communication as there is no phone number) with no feedback post the delay message sent.
I purchased these shoes with the expectation that they were available locally and would arrive within your standard delivery timeframe. Waiting for an international shipment from an overseas warehouse does not work for me.
Therefore, I would like to cancel my order with no penalties.
Please arrange for a full refund to my original method of payment immediately.
Kindly confirm once the cancellation has been processed and the refund has been issued.

#2197

7. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete and utter scam

Complete and utter scam. Fraud. These are cheap shoes off of Temu that are resold. Item received. Falling apart. They collected saying will send new pair. That was 3 weeks ago. Zero correspondence since.

27. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

complete scam no delivery no refund…

complete scam no delivery no refund stay away. i confirm this again. My order number was #1993

16. september 2026
Uopfordret anmeldelse
Comfysteps-logo

Besvarelse fra Comfysteps

Hi David,

We’re sorry to see this and would really like to look into what happened.

Unfortunately, we’re unable to identify your order from the information in your review. Could you please provide your ComfySteps order number and the email address used when placing your order?

This will allow us to look into both the delivery and refund concerns you’ve mentioned and make sure that any outstanding issue is resolved.

Thank you,
ComfySteps Team

Bedømt til 1 ud af 5 stjerner

You still ask "what went wrong"…

You still ask "what went wrong" everything went wrong! After 5 weeks I still dont have my order. No phone numbers and only an email from a "Sarah" This company is a scam and I am about to lay fraud charges.
BE AWARE!

1. september 2026
Uopfordret anmeldelse
Comfysteps-logo

Besvarelse fra Comfysteps

Hi Bennie,

We’re really sorry about the experience you had with your order. We completely understand how frustrating it must have been to wait much longer than expected for your shoes.

Unfortunately, we ran into a stock shortage with the particular size and colour you ordered, which caused a delay that was much longer than we would normally expect.

We did our best to keep you updated while we worked on getting everything sorted, and we’re really glad that your shoes eventually made their way to you.

We’re a small South African business with real people behind ComfySteps, and we genuinely care about our customers and their experience with us. We don’t always get everything perfect, but when something does go wrong, we’ll always do our best to communicate and make things right.

We’re truly sorry for the frustration and inconvenience the delay caused, and we hope you’re enjoying your new shoes. 💚

Take care,
The ComfySteps Team

Bedømt til 1 ud af 5 stjerner

Scam

Scam: Don´t buy here. This is scam. You never get your money back and shoes are not delivered.

4. juli 2026
Uopfordret anmeldelse
Comfysteps-logo

Besvarelse fra Comfysteps

Hi Peter,

Thank you for providing your details. We’ve now been able to locate your order and investigate what happened.

According to our records, your full refund of R1,250 was processed on 6 July through Yoco, our payment provider. A refund confirmation email was also sent at the time.

We’re very sorry for the frustration you experienced. If the refunded amount has in fact not reflected in your account, please let us know. We will contact Yoco directly and investigate the transaction with them so that we can get the matter resolved for you.

We’re a small South African business and certainly not a scam. We take concerns like this seriously and will always do our best to resolve any genuine issue with an order or refund.

Please get in touch with us if the refund has not reached you and we’ll investigate it further with Yoco.

Kind regards,
The ComfySteps Team 💚

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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