Comforts Hearing Anmeldelser 39

TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ray explained exactly what the process involved. Puts a person at ease and explains throughout what he was doing. Very friendly service. My earing is much better since the procedure.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very helpful advice given and efficient service given. My audiologist had to self isolate and a fill in clinician was promptly found to offer an appointment the day before. This happened to be a more... Se mere

Bedømt til 5 ud af 5 stjerner

An incredibly professional, efficient, effective, welcoming and caring atmosphere. They were so helpful and patient, going above and beyond to help me feel comfortable in a new setting and ensured my... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Everything was explained to me beforehand.All equipment was sterilised, there was no pain at all and I left being able to hear properly again. I will definitely recommend comforts hearing.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Audiolog

Skrevet af virksomheden

Comforts Hearing provide a solution to meet your hearing needs and our services are for adults. We provide experienced and professional Hearing Aid Audiologists; we focus on providing excellent patient care. We have a wide price range of choices from platinum to essential packages from many top brand suppliers. We ensure your every need can be met with a person-centred approach towards your care to ensure you are taken care of every step of the way.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

39 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Good people

Comforts-Hearing are good, competent, friendly and sensible. They have been helping me for some years and I would recommend them

12. november 2025
Bedømt til 5 ud af 5 stjerner

Professional, relaxing and effective

Ray explained exactly what the process involved. Puts a person at ease and explains throughout what he was doing.

Very friendly service. My earing is much better since the procedure.

6. august 2025
Comforts Hearing-logo

Besvarelse fra Comforts Hearing

I am very glad to hear. It was a pleasure.

Bedømt til 5 ud af 5 stjerner

Everything was explained to me…

Everything was explained to me beforehand.All equipment was sterilised, there was no pain at all and I left being able to hear properly again. I will definitely recommend comforts hearing.

4. februar 2025
Comforts Hearing-logo

Besvarelse fra Comforts Hearing

Thank you very much.

Bedømt til 5 ud af 5 stjerner

Caring, efficient and professional

An incredibly professional, efficient, effective, welcoming and caring atmosphere. They were so helpful and patient, going above and beyond to help me feel comfortable in a new setting and ensured my ears would feel the best they could feel. Ray and Patricia were so lovely and warm, and you can tell that not only do they know what they’re doing, but they’re also passionate about their field of care. As for my ears: well, enough said — they feel great and amazing, fresh after so long of not hearing well, and it was 100% worthwhile to book an appointment. I cannot speak highly enough of their care. I recommend them wholeheartedly. I was also given relevant advice on what to look out for when taking care of my ears, both for before and after our appointment. Thank you, Ray and Patricia. It was lovely to see you both today. I usually never write reviews but they deserve one.

14. december 2024
Comforts Hearing-logo

Besvarelse fra Comforts Hearing

Thanks for the lovely feedback, Mellisa. It was a pleasure to meet you.

Bedømt til 2 ud af 5 stjerner

Our experience was very disappointing

The health care person examining my husband’s ears was under supervision and clearly had difficulty. They only used the water suction method which was only 60% successful. There is no noticeable difference in my husbands hearing. After struggling with one ear it was clear we would need to return. They insisted on charging £30+ for looking at the second ear on top of the charge for the ear they worked on, justifying the charge that they would have to write a report. We have not been sent the report.
We will find another provider to sort out both ears.

2. november 2024
Comforts Hearing-logo

Besvarelse fra Comforts Hearing

Dear Caroline, thanks for the feedback about your experience with us at Comforts Hearing. If I can make a few points about your experience. We did not use water suction. We used Micro suction, which is safer than water suction, also known as irrigation.

Unfortunately we were not able to take all the wax out due to olive oil not being administered in the ear in question prior to the appointment. Safety is paramount, and therefore, if the wax is very hard and impacts the eardrum, we would always advise administering olive oil to soften the wax to avoid a painful experience. Just to advise, we are fully trained and competent in aural micro-suction and do not require supervision. Therefore, the service provided was considered an ear check, which is £30 for one or two ears. If we do take the wax out, we have to charge accordingly for the time and resources we use. All the terms of service are shown on our website. Also, instructions are on the website on what to do prior to attending a micro-suction appointment with us. We are very sorry about your experience, and we always aim to improve. Just to inform you that we only send the report upon request; however, since you have mentioned the report, we will be sending this to you.

Thank you for your feedback.

Bedømt til 5 ud af 5 stjerner

Worth the visit every step of the way

The attention to detail given. The calm and comfortable atmosphere created, the assurance about the procedures and the care taken were the best qualities about my experience. Thank you for helping me feel better

29. maj 2024
Uopfordret anmeldelse
Comforts Hearing-logo

Besvarelse fra Comforts Hearing

Thank you very much.

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