The paints are very good, but customer support is terrible. The parcels are not well protected and get damaged during transport. Few paints arrived with dents and leaks and finally one wasn't de... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Se mere
Virksomheden har svaret
We had some disappointing experiences ordering samples of paint from a local hardware store that seem to have no relation to the swatches we were looking at. We decided to order a number of sample pot... Se mere
Virksomheden har svaret
Got the new colourtrend platinum paint and it's got to be the best paint on the market it's very easy to use and the colour's are rich and deep.Also the acoustics in the room are better a warmer so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om colourtrend.ie
Skrevet af virksomheden
For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:
- Colour and Product Advice
- Beautifully Crafted Paints
- Ordering Paint and Samples
- Your Nearest Store
- Ordering Your Free Colour Cards
We value your opinion
We value our customer's opinions and want to hear what you have to say. That is why we invite all of our online customers to leave a review after placing an order at colourtrend.ie. From our collection of colours to the quality of our paints, our speedy delivery to our expert advice, our Trustpilot reviews show that there’s lots to love about Colourtrend.
Kontaktoplysninger
Maynooth Road, W23 X7R8, Celbridge, Co.Kildare, Irland
- 01-6288224
- hello@colourtrend.ie
- colourtrend.ie
4,5
Fremragende
448 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra colourtrend.ie
Hi Fiona, Thank you so much for the review!
Poor quality
Got a Door repair kit a year ago. Painted my front door and a staircase handrail. Everything was fine for about a year. Recently I noticed that paint is starting to come off. I can literally remove it with my finger. (The old paint was removed completely) Big disappointment. Waste of time and money.
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra colourtrend.ie
Hi Monika, We're so sorry this has happened. Please reach out to us at hello@colourtrend.ie and our customer service team will be happy to look into this for you.
Great service & prompt delivery!!
25. juni 2024
Besvarelse fra colourtrend.ie
Hi Janice, Thanks so much for leaving a review!
Worthwhile…
Katie was efficient and really considered my tastes and had the objective ability to be able to advise me to my likings. Loved the offer of further advice if needed that’s very appreciated. Def worth the money. Very happy
8. juli 2024
Besvarelse fra colourtrend.ie
Hi Sarah, Thanks so much for leaving a nice review. We're thrilled to hear you were happy with our Colour Consultation service. Katie definitely knows her stuff when it comes to picking colours, and we're delighted she was able to help you!
It was delivered very quickly
It was delivered very quickly.
It looks great and went on very smoothly
1. juli 2024
Besvarelse fra colourtrend.ie
Hi Mary, Thanks so much for your review!
Besvarelse fra colourtrend.ie
Hi Joan, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!
Besvarelse fra colourtrend.ie
Hi Tony, We're sorry to hear you haven't received your order yet. Please email hello@colourtrend.ie and we will do our best to help you with this issue!
Besvarelse fra colourtrend.ie
Hey Trish, Thanks so much for the review!
Contacted them for help with colour
Contacted them for help with colour. They were excellent
13. juni 2024
Besvarelse fra colourtrend.ie
Hey Gwendoline, Thanks so much for the review. We're so glad we were able to help you!
Haven’t received anything yet.
12. juni 2024
Besvarelse fra colourtrend.ie
Hi Karen, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!
The colour was perfect.
11. juni 2024
Besvarelse fra colourtrend.ie
Hey Susan, Thanks so much for the review. We're so glad you're happy with the paint!
Besvarelse fra colourtrend.ie
Hi Suzie, Thank you so much for leaving a good review!
Never received my colour samples.
10. juni 2024
Besvarelse fra colourtrend.ie
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
Very efficient customer service
I love Colourtrend paint. There are a fantastic range of colours and shades. I ordered my paint last week and it arrived the next day.
Very efficient customer service as always
4. juni 2024
Besvarelse fra colourtrend.ie
Hi Mary, Thank you so much for your review!
Great selection and easy to use site
Great selection and easy to use site. Very user friendly.
4. juni 2024
Besvarelse fra colourtrend.ie
Hi John, Thanks so much for the great review!
Besvarelse fra colourtrend.ie
Hi Zoe, Thanks so much for your review!
Besvarelse fra colourtrend.ie
Hi Janet, apologies that this has happened with your order. If you could contact our customer service we will try and rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
I ordered new colour cards.
I ordered new colour cards.
Very prompt responce,cards delivered within a week
24. maj 2024
Besvarelse fra colourtrend.ie
Hi Patricia,
Thank's so much for your review.
Ordering fulfilment could be improved
We ordered 3 testers pots… it took a week for them to arrive to find that only two pots were sent and one was not the correct coloured ordered. Customer services were helpful and arranged for the two missing pots to be sent. Roll forward another week, and only one pot sent out. Again contacted customer services, who did apologise and mention that the final pot will be sent to us.
Whilst I really do like colour trend paints, based on this experience of order fulfilment I would advise to purchase locally if you can.
24. maj 2024
I ordered a number of the new colour…
I ordered a number of the new colour cards and did not get them.
24. maj 2024
Besvarelse fra colourtrend.ie
Hi Anne,
We're so sorry to hear you never received your colour cards. If you could contact our customer service we will try and get your colour cards out to you as soon as possible. Our email is hello@colourtrend.ie
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.