Be very careful when buying from this company. Item titles and pictures are nothing like the actual product you receive. I ordered what was advertised as a sculpture based on a photo I sent. The examp... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a wooden plaque with a relief carving, but I received one with a standard engraving instead—not the relief I expected. I was really disappointed. But the service from a truly wonderful woma... Se mere
Sometimes even a rather silly item is worth giving as a gift—after all, the design is good, and the materials and image printing are of quite high quality.
Ho letto precedenti recensioni negative sul servizio offerto. Prodotto difforme da quanto evidenziato nel sito. La mia esperienza è ancora più negativa avendo ordinato e pagato qualcosa che non ho m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Colorfulswan, your first choice for personalized gifts. Gifts are not just objects, but also expressions of emotion and love. Every gift is unique and is a special bond between the giver and the recipient. We offer a wide range of customizable products, including elegant night lights, carefully crafted jewelry, stylish clocks, practical homewares and unique crafts. The design of each item reflects the personalized style of the gift, and customization makes each item truly unique. What makes us different is that we have a complete industry and team. We operate our own factory, equipped with advanced technology and skilled craftsmen. To further ensure a good shopping experience, we maintain a long-term and reliable partnership with a professional shipping team. This allows us to handle logistics efficiently and ensure that your gifts are delivered on time and intact. Customer satisfaction is at the core of everything we do. We attach great importance to the experience of each customer and are committed to providing excellent support throughout your shopping process. Whether you are selecting a product or going through the after-sales process, our professional customer service team is always ready to answer any questions you may have. We strive to provide our customers with a smooth, hassle-free shopping experience and are always here to help. At our store, your vision and satisfaction are our top priority. If you have any questions or need any assistance with product selection or customization, please feel free to contact our customer service team and we will be happy to assist you.
Kontaktoplysninger
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province,China, 350117, Fuzhou, Kina
- colorfulswanofficial@gmail.com
- colorfulswan.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 70 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible and nothing like the picture
Terrible and nothing like the picture! No one should buy this terrible product! Result is a total joke! 2D picture that I could have made on my own for like $4!
Nothing like pictures advertised don't…
Nothing like pictures advertised don't do it
Irreführende Darstellung, extrem verspätete Lieferung
Ich kann vor diesem Anbieter nur ausdrücklich warnen.
Bestellt wurde eine 3D-Figur. Auf den Produktbildern war eindeutig eine echte dreidimensionale Figur zu sehen. Genau deshalb habe ich bestellt. Was nach rund vier Wochen Verspätung bei mir ankam, hatte mit der beworbenen Ware jedoch praktisch nichts zu tun: Statt einer 3D-Figur erhielt ich lediglich einen Papieraufdruck auf einem Kunststoffteil.
Das ist aus meiner Sicht keine normale Qualitätsabweichung, sondern eine klare Täuschung durch irreführende Produktbilder. Die gelieferte Ware entspricht in keiner Weise dem, was beworben und erwartet wurde.
Ich fühle mich massiv getäuscht und betrogen. Der Vorgang ist inzwischen so schwerwiegend, dass ich bei der Polizei Anzeige wegen Betrugs erstattet habe. Eine Kopie davon wurde zusätzlich an die Chinesische Botschaft in Berlin weitergeleitet.
Für mich ist dieser Anbieter absolut unseriös. Ich würde hier nie wieder bestellen und rate jedem dringend davon ab, sich von schönen Produktbildern blenden zu lassen.
Fazit: Irreführende Darstellung, extrem verspätete Lieferung, völlig falsches Produkt – aus meiner Sicht eine absolute Frechheit.
Leider kann ich COLORFULSWAN nach…
Leider kann ich COLORFULSWAN nach meiner bisherigen Erfahrung nicht empfehlen. Beim Kauf wurde vereinbart, dass die Ware innerhalb von 5 Tagen geliefert wird. Der zugesagte Liefertermin war der 07.05.2026.
Bis heute habe ich die Ware jedoch nicht erhalten. Eine solche Verzögerung ist sehr ärgerlich, insbesondere wenn beim Kauf eine klare Lieferzeit genannt wurde. Als Kunde verlässt man sich auf diese Angaben und erwartet entweder eine pünktliche Lieferung oder zumindest eine transparente Information, wenn es Probleme gibt.
Besonders enttäuschend ist für mich, dass die Ware trotz abgelaufenem Liefertermin weiterhin nicht angekommen ist. Das hinterlässt keinen professionellen Eindruck und sorgt für unnötigen Aufwand, da ich mich nun selbst um Klärung, Rückerstattung oder Käuferschutz kümmern muss.
Fazit: Aus meiner persönlichen Erfahrung ist die Abwicklung unzuverlässig. Ware wurde trotz zugesagter Lieferung bis zum 07.05.2026 nicht geliefert. Daher kann ich COLORFULSWAN derzeit nicht weiterempfehlen.

Besvarelse fra Colorfulswan
Sie machen Werbung für total schöne…
Sie machen Werbung für total schöne plastische 3D Figuren, schicken aber nur eine 2D Plexiglasscheibe mit farbigem Aufdruck. Das ist definitiv Fakewerbung, die sie betreiben.
Bestelle ich nie mehr!

Besvarelse fra Colorfulswan
Grandissima truffa
Grandissima truffa. Altro che statuine in 3d come da sito !!! Un pezzo di plastica piatto che non vale assolutamente il prezzo!!!!

Besvarelse fra Colorfulswan
Leider sehr schlechte Qualität und es…
Leider sehr schlechte Qualität und es sieht absolut nicht so aus wie beworben

Besvarelse fra Colorfulswan
The price for a bit of mdf with a…
The price for a bit of mdf with a painted on clock was appalling.

Besvarelse fra Colorfulswan

Besvarelse fra Colorfulswan
Awful!! Scam!!!!
Awful!!! Total scam! Did’nt get what was advertised, cost a lot of money. Very disappointed! Cheap and total rip off! I want a refund, I can’t get through to anyone.

Besvarelse fra Colorfulswan
The order took a month and 2 days to…
The order took a month and 2 days to arrive; it was supposed to arrive in 2 weeks or less; it was a confirmation gift for my son and his sponsor; it arrived about a week and a half after the event; I had to buy other gifts at the last minute. The only reason I gave 2 stars instead of one is because I actually eventually received my order. Also; one of the personalized items is crooked and the ink is smudged all over. I would be embarrassed to gift the items.

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Very nice item. GREAT CUSTOMER SERVICE
Very nice item
Fair price
EXCELLENT CUSTOMER SERVICE
I’m not sure why they have some negative reviews
I’m very picky and critical but I had a very good experience ordering a custom gift and we are extremely happy with the product

Besvarelse fra Colorfulswan
Awful customer service
Awful customer service, what i got looked nothing at all like I ordered even though I cancelled the order within 2 hours after making it to be eligible for a full refund, I get an email 3 days after saying my order is being shipped and now they won't refund the awful thing I didn't want..p.s I've sent numerous emails and you're not willing to refund which is a load of ....

Besvarelse fra Colorfulswan
Not As Expected
The product was not what I was expecting. Promoted as "Custom Photo Copper Metal Style Desk Decor" the product is not copper or any type of metal. The product description says "This powerful yet romantic couple sculpture captures love's most passionate moment. Crafted from exquisite antique bronze metal, it radiates a warm and elegant texture" but this is not a sculpture at all. The only metal on the product is the custom metal plate which was not glued properly on both items and arrived falling off. One positive comment is that the product arrived faster than expected.

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It was okay but not worth the money.
It was okay but not worth the money.

Besvarelse fra Colorfulswan
Avoid this seller at all costs!
Ordered a set of boots at an unbelievably good price so was not expecting perfection. However, what I received was an A6 thank you card worth less than the postage to return it!
No response yet to a refund request or my query as to where my boots are.
Lesson learned, if it’s too good to be true then it is in fact a scam.
Avoid this seller at all costs!

Besvarelse fra Colorfulswan
The product distribution and images…
The product distribution and images presented on the website does not represent the product you will receive, what you receive is absolute junk, cheap plastic rubbish that went straight into the bin when it arrived. Don’t bother trying to get a refund you won’t get a response from them . Buyers beware / I wish I had visited trust pilot before parting with my money

Besvarelse fra Colorfulswan
Didn’t receive item when expected.
Didn’t receive item when expected.

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This was broken upon delivery
This was broken upon delivery. I have tried to send this message and no response from anyone

Besvarelse fra Colorfulswan
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