I ordered the VAAST R/1 ultegra bike, and it's been great! After I ordered, I didn't see a shipping label generated for 3 business days, so I sent a quick email to customer service asking for an upd... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unreal shipping. Placed an order for shifters and other items on 7/8. Still waiting on shifters. FedEx says delivery will be 7/22. Took 8 days for Colorado Cyclist to even get this in a box to FedEx!... Se mere
Virksomheden har svaret
I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... Se mere
Virksomheden har svaret
Responsive customer service. A shipment I received missed a part (which may have very well been my mistake by discarding it with the packaging), and they promptly helped me out by shipping a replaceme... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Kontaktoplysninger
325 Interlocken Pkwy A105, 80021, Broomfield, USA
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,5
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Colorado Cyclist
Hi there! Thank you so much for the feedback—we are thrilled to hear you're happy with your experience. We would love to discuss a B2B partnership with you. Please reach out to our dedicated support team at [Support Email or Link] or give us a call so we can get your business account verified and opened. We look forward to working with you more closely!
The part I ordered was correct and…
The part I ordered was correct and arrived quickly.
28. april 2026
Besvarelse fra The Colorado Cyclist
Hi Michael, thank you for the feedback! We know how important it is to get the exact part you need to stay on the road, so we’re glad to hear your order was correct and arrived quickly. We appreciate the support and look forward to helping you with your next project. Happy riding!
Besvarelse fra The Colorado Cyclist
Thanks for the review, Paul! We’re happy we could help you find the perfect fit for your cycling shoes. Providing the right gear for a comfortable ride is what we're all about. We appreciate the support and look forward to seeing you again soon!
Besvarelse fra The Colorado Cyclist
Thank you so much, Carol! There’s nothing better than a prompt delivery of exactly what you ordered. We appreciate the shout-out and look forward to helping you with your next upgrade. Happy riding!
Very prompt service!
17. april 2026
Besvarelse fra The Colorado Cyclist
Thank you so much, Jack! We’re thrilled you were happy with our service. We appreciate the shout-out and look forward to seeing you back at the shop soon!
Excellent service and fast delivery
7. april 2026
Besvarelse fra The Colorado Cyclist
Thank you so much, Connor! We’re thrilled you were happy with the service and delivery speed. We appreciate the business and hope to see you back at the shop again soon!
Good purchase experience
Great selection, easy order process, prompt and accurate delivery
8. april 2026
Besvarelse fra The Colorado Cyclist
Thank you so much! We’re happy to hear you had a smooth purchase experience and found exactly what you were looking for. We appreciate the shout-out and look forward to serving you again soon!
It took several days until notified…
It took several days until notified order had shipped from date of order.
8. april 2026
Besvarelse fra The Colorado Cyclist
Hi William, thank you for your feedback. We apologize for the delay in your notification. While we work hard to get orders out quickly, there can sometimes be a lag between the package leaving our facility and the carrier updating the tracking information in their system. For future orders that are time-sensitive, we do offer Express shipping options to ensure priority handling and faster updates. We appreciate your patience!
30 years of racing and riding
30 years of racing and riding. I've trusted Colorado Cyclist for years. Ordered parts on the 24th. Paid an expedite fee of 25 dollars. Parts just shipped from " Planet Cyclery" at 5 PM on the 27th!. Colorado Cyclist used to be professional. What happened to you!?!?!?
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra The Colorado Cyclist
Hi there, as someone with 30 years in the saddle, we know your trust isn't given lightly, and we are sincerely sorry for letting you down on this order. Colorado Cyclist has indeed entered a new chapter under new management, and while we are working hard to uphold the professional legacy you’ve known for decades, we clearly missed the mark on your expedited shipping. We appreciate you holding us to that high standard. Our team will be reaching out to you from sales@coloradocyclist.com to refund that $25 expedite fee and make this right. Thank you for sticking with us during this transition.
What CUstomer services?
I ordeedr from colorado Cycleist, 4 items, two ended not fitting my brakes the pads where to large. the order process was fine. The return process is not good at all. the website says this,
Please email supportatcoloradocyclist.com to start the returns and warranty process.
I have emailed 3 times and I have not gotten a response.
Customer service does not seem to exist at Colorado Cyclist.
3. marts 2024
Uopfordret anmeldelse
Received item very quickly.
3. maj 2023
Uopfordret anmeldelse
Excellent service
Excellent service. Product as described and in original packaging.
5. maj 2023
Uopfordret anmeldelse
Good price and fast shipping
16. april 2023
Uopfordret anmeldelse
Great response
Great response - quick and efficient delivery - pedals are CLUTCH for the new surf bike.
18. april 2023
Uopfordret anmeldelse
the freehub on my campy SHAMAL WHEEL …
the freehub on my campy SHAMAL WHEEL self destructed, and i saw a freehub machined from TI, i didn't jump,------ i LEAPT, AT IT and for joy, this will never ever, ever, ever happen again. JH
2. april 2023
Uopfordret anmeldelse
Got what I ordered promptly
27. marts 2023
Uopfordret anmeldelse
False advertisement of helmet
The helmet I bought was advertised as Lazer G1 MIPS Helmet SM Light Blue Sunset. However, when I received it, the box said Lazer Sphere MIPS, which is different than the G1 version. Customer service gave me a refund but did not send me the correct helmet. Therefore, I believe that the helmet was falsely advertised.
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Colorado Cyclist
Thank you for bringing this to our attention. We sincerely apologize for the mix-up between the Lazer G1 and the Sphere MIPS. We strive for 100% accuracy in our listings, and it’s clear that a fulfillment error occurred in this case. While we are glad our team was able to issue you a full refund, we understand the disappointment in not receiving the specific model you were looking for. We would love to discuss this further with you—please reach out to us at sales@coloradocyclist.com so we can ensure you're taken care of and verify our current inventory for you.
Great prices and prompt shipping
Great price with prompt , free shipping. Quick customer response when I inquired about the item.
10. marts 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.