User-friendly website for purchase. Good notification re Delivery. And with Delivery itself, driver could not have been more helpful. Thank you Paul. Would not hesitate to recommend and use again.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to rearrange a delivery date due to unexpected road works. Office and delivery staff were both friendly and helpful. Always a good experience dealing with this well established local company.
Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... Se mere
Virksomheden har svaret
Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af brolægningsmaterialer
- Butik med isoleringsmateriale
- Byggemarked
- Leverandør af natursten
- Leverandør af sand og grus
- Tømmerhandel
Skrevet af virksomheden
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Kontaktoplysninger
11 London Road, CO3 0NT, Colchester, Storbritannien
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,9
Fremragende
539 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff.
1. maj 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Tim. Thank you for taking the time to leave us a review and rating. See you soon. Have a great end to the week 😊 #BuildWithColliers
Great service
In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliveries was no issue and my request for first drop off was clearly written in front of me. Top notch service… oh and the prices are really good too!
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Great feedback! We appreciate you 😊 #BuildWithColliers
Besvarelse fra Collier and Catchpole Ltd
Hi Melvin. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant 😊 #BuildWithColliers
The customer service is excellent.
The customer service is excellent.
Positive shopping experience.
Staff are well trained and knowledgable who will go the extra mile to help.
Women are not laughed at or patronised as usually happens in an all male builder's environment!
29. april 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Louise. Thank you for taking the time to leave us such positive feedback and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Courteous and polite
Was due to deliver on the Friday however the poor driver had an accident which we were informed about. They delivered the very next day with no problems at all. Courteous and polite driver
2. maj 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review and 5-star rating, really great to hear. See you soon. Have a great weekend 😊 #BuildWithColliers
Very good communication
Very good communication and fast delivery,placed on my shared driveway great
Many thanks
29. april 2024
Besvarelse fra Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating. See you again soon. Have a great weekend 😊 #BuildWithColliers
Besvarelse fra Collier and Catchpole Ltd
Hi Andy. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Easy to order
Easy to order, came faster than expected and the driver couldn’t have been more helpful
17. april 2024
Besvarelse fra Collier and Catchpole Ltd
Hi IW. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Efficient and very helpful
28. marts 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Jonathan. Thank you for taking the time to leave us a review, really great to hear. See you soon 😊 #BuildWithColliers
Ordered 2 bags of gravel
Ordered 2 bags of gravel. Both delivered early than planned but 1 was wrong. The driver came back the next day with the correct bag. Driver was superb. 4 out of 5 just because of the incorrect bag originally.
1. april 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Rupert. Apologies for the mix up, I hope it was corrected with minimal inconvenience. Thank you for taking the time to leave us a review and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent response time.
1. april 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Besvarelse fra Collier and Catchpole Ltd
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
25. marts 2024
Besvarelse fra Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Besvarelse fra Collier and Catchpole Ltd
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
1. marts 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
25. februar 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
1. marts 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Brilliant service
Brilliant service, thank you, strongly recommend very clear instructions, phone call on the day to let us know when they would deliver
24. februar 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Lyn. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great quality Gravel Boards
Efficient delivery of Gravel Boards and friendly staff. Would have marked higher save for one board that was that had a long split down the middle. The delivery driver promptly reported the defect whilst on site and a replacement board was re-delivered within a couple of days. Very pleased with the service and the product and would use this company again.
19. februar 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Stephen. Thank you for taking the time to leave us your feedback. Glad we got there in the end. Apologies for any inconvenience caused. Have a great week and we will see you soon 😊 #BuildWithColliers
All Good, Bulk Bag Delivery
Always happy with Collier for pick up and deliveries. Would be nice to get an email with some sort of delivery notice. Driver placed bags exactly where i wanted. Thanks
19. februar 2024
Besvarelse fra Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us your feedback and 5-star rating, and for supporting your local independent builders merchant.
We have been having a few issues with emails going into junk boxes. I will find out what went wrong on this occasion and see where improvements can be made. Apologies for the surprise delivery 😊 #BuildWithColliers
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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