Save yourself the stress, anxiety and time and use a proper firm of solicitors, they are cowboys!! Emails and phone calls never returned not just to me but the vendors solicitors and the estate agen... Se mere
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Se, hvad kunderne siger
We had a really positive experience with the team at Collective Legal. Kiyoshi and Akila were brilliant, they kept us informed regularly and chased the other side without us even needing to ask, and t... Se mere
Virksomheden har svaret
I’ve been given multiple completion dates all fallen through no communication emails unanswered constantly goes to voicemail even on completion days radio silence had deposit money over a week. Ombuds... Se mere
AJ was very helpful during our property purchase. We did chase emails constantly weekly, and had reply’s pretty much the same day. Very transparent, helpful and great advice. Upon emails we also had p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Conveyancing law firm that focuses on a bespoke service, putting customer service as the heart of everything it does.
Kontaktoplysninger
Storbritannien
- collective.legal
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 23 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AWFUL
I bought my property in Solihull with Collective Legal. My experience differs vastly to these suspicious reviews all with the same format. When I complained to Maya, she admitted that some of these reviews are fake.
Regarding my property purchase, the communication was awful, mostly through Whatsapp rather than email. I had to chase up for all updates. I will never again buy through Homey or Collective. Case reference is 0364
as you deleted the last review. DO NOT CONTACT ME AGAIN. Amanda

Besvarelse fra Collective Legal
Collective legal - exceeding expectations
Collective legal have helped me with the sale of a property and the purchase of another. After selling multiple property via other firms I can honestly say that collective legal have provided the most supportive and stress free service. They are very reactive and responsive to all queries that I have had.
Chukwunyem udeh has been particularly helpful in my journey, second to none with responsiveness and giving a helping hand to ensure any and all information has been understood.
Can’t fault the team and I would definitely look to use them again in the future!

Besvarelse fra Collective Legal
I had a great experience working with…
I had a great experience working with Abdurrahman and his associate Shashi for my conveyancing.
They were always friendly, responsive, and took the time to explain everything clearly from a client’s perspective. Throughout the process, they made sure I fully understood each step and felt comfortable with how things were progressing.
Buying a property can be stressful, and it’s important to feel reassured and supported — they did this exceptionally well. Thanks to their professionalism and guidance, I was able to complete my purchase smoothly and with confidence.
I would highly recommend them to anyone going through the conveyancing process.

Besvarelse fra Collective Legal
As a first time buyer
As a first time buyer, overall I found the experience with Collective Legal straightforward and hassle free.
Aslam and Sanjay from the Birmingham Team were great to deal with and were helpful throughout.

Besvarelse fra Collective Legal
The team at collective legal were…amazing
The team at collective legal were relentless (in the best way) in pushing the sale of my flat through
Sara Fand and Ryan Mohotti kept me up to up to date, and helped me understand the process too.

Besvarelse fra Collective Legal
I just wanted to say a big thank you to…
I just wanted to say a big thank you to Collective Legal, and a special shout-out to Sasindu.
He handled communication effectively throughout the entire process and was always professional. Even when unexpected extra costs almost became a barrier, Sasindu handled the situation calmly and efficiently, making sure everything continued smoothly.
As someone who is very careful and likes to double-check everything, I can honestly say that Collective Legal is excellent at what they do. Every enquiry was carefully handled, and it was clear they genuinely care about their clients. Their detailed checks on contracts showed how committed they are to ensuring everything is in the client’s best interest.
I truly admire their work ethic and highly recommend their services.
Thank you, Sasindu, for all your hard work it is greatly appreciated.
Excellent experience
Excellent experience, the entire team have been great from start to completion. A very smooth process. A special thank you to Sanjay who was assigned to us, he was excellent throughout the process.
I would definitely recommend Collective Legal.
I had a smooth transaction on…
I had a smooth transaction on purchasing my property. The system made it easy for me to upload documents. And the team was helpful across the transaction.
Thank you very much.
BE WARNED!
There is no way these review can be real!
I’ve sold over a thousand properties in my career and this is the most incompetent, chaotic, unprofessional, company I have ever dealt with.
They beggar belief!

Besvarelse fra Collective Legal
Excellent service less than 6 weeks to complete
I was a bit sceptical about doing everything online but needed not have worried as had an outstanding experience with the conveyancing team at Collective Legal in Ashford. Special thanks to Sanduni, Dillon and Ethan who handled the sale of my property with incredible efficiency, completing everything in just over 6 weeks — far quicker than I ever expected.
From the very beginning, they were professional, responsive, and highly organised. Communication was excellent throughout, with regular updates and clear explanations at every stage, which made the whole process feel straightforward and stress-free.
Their attention to detail and ability to keep things moving really stood out, and it was clear they genuinely cared about delivering a great result. I’m extremely grateful for their hard work and wouldn’t hesitate to recommend Collective Legal to anyone looking for a reliable and efficient conveyancing solicitor.
Excellent service
Happy with the service and communication through the process (both on the sale and purchase side) and especially appreciated the advice, patience, and resilience throughout from Abdurrahman Jawzi
We didn't realise how difficult selling…
We didn't realise how difficult selling up would be. Oshadi and Sasindu were with us every step of the way and made stressful process easier. We will be using them again for the purchase of our new property.
Vinoli and Muni were excellent
Vinoli and Muni were excellent, they replied to my messages quickly and provided an answer to my queries. They helped make the purchase run smoothly. I would recommend them.
Avoid Collective Legal if you want a smooth transaction
I would strongly advise against using Collective Legal Conveyancers. My experience was one of the most frustrating and disorganised I have encountered in any professional context.
I instructed them through Homey to handle the sale of my one-bedroom flat — a simple, chain-free sale agreed back in October 2025, completion finally happened April 2026. The process has taken an excessively long time with no satisfactory explanation. My first solicitor went completely AWOL. Only after I chased repeatedly was I transferred to a new conveyancer — someone I never actually spoke to and had to contact constantly via email and chase via WhatsApp just to get basic updates.
Communication throughout was informal, disjointed, and conducted almost entirely through a WhatsApp group and phone calls. There was little formal correspondence, no paper trail, and nothing put in writing — entirely inappropriate for a legal transaction. I was left to piece together what was happening with no proactive guidance whatsoever.
At every stage there has been confusion and delay. The situation reached its worst point at exchange, when a completion statement arrived containing errors and then the revised statement with no name, title or contact details on it, and I was never even asked to sign it.
They state fees are transparent, they were not. Additional fees which had not been mentioned at any point of the transaction were only highlighted when I asked for a review on the account and what I would be charged upon completion.
Collective Legal Conveyancers were at times verging on incompetent, consistently reactive rather than proactive, and defensive when issues were raised. This is not what you want from a conveyancer when dealing with one of the biggest financial transactions of your life. Avoid.
Great service
Great service – they’re involved in a number of my transactions and consistently deliver.
We recently completed what was probably one of the most challenging sales of my career. The chain included an auction property and a council buyback, which added multiple layers of complexity. Despite this, the team at Collective Legal maintained excellent communication throughout.
We achieved a simultaneous completion at 4:45pm on the day, and most importantly, no one was left without a home. A fantastic result under pressure.
Great experience
Me and my partner used Collective legal for buying our first house. They were extremely helpful and professional throughout the whole process providing us regular updates and helping us understand everything going on. Vinoli and Muni couldn't have been better.
Purchase in Essex
Thashmialan & Thasneem guided us through the process, kept us informed, and delivered!
Very attentive
Very attentive, good service from AJ, at no point were my solicitor an issue in the process. Minor issue with final bill being the incorrect amount but this was swiftly resolved. I would recommend this to a friend.
Shockingly bad service from Collective…
Shockingly bad service from Collective Legal. We were kept in the dark all the way though, they did not talk us through the process at all and didn't send us the documents to view and sign until very close to the completion date, putting the chain in jeopardy. At one point we hadn't heard from them in weeks and saw no progress logged on the Homey site so we started looking into whether we could change solicitors. They wasted a day changing my surname from the correct one to my maiden name on the documents, which could have been avoided by actually looking at the identity documents we submitted at the start and querying it if they weren't sure. Even after agreeing that I could use my current surname, the maiden name was still auto-filled as my digital signature. I also had to chase several times to get answers to my simple questions which they had tried to straight up ignore.
For Collective legal: my homey ref was PU-JHY-0006 and the staff "helping" / making things harder for me were POD Name- Thteta and main contact Eksha Limbu

Besvarelse fra Collective Legal
I would not recommend Collective Legal…
I would not recommend Collective Legal as a conveyancer. Their staff is uncommunicative and prone to lying. I suspect that I was also nearly a victim of fraud when they insisted that I pay them more than was actually required for our transaction. It took several emails insisting that our completion statement reflect what was actually quoted at the beginning. There were line items on their original statement that were actually free services per their terms of business and a blanket CHARGE for "deposit" which esentially negated the money I had put down on the service. Even after they finally accepted the changes to the correct statement, there was no acknowledgement or apology for the mistakes they had made which would have cost us a signifigant amount of money. My wife and I both sent several questions which were ignored. Important documents were changed without notice after we gave our approval. Lies were told to the estate agent and solicitors of the people we were buying from, mostly to do with how close we were to being ready to exchange. This whole experience has caused us a lot of anxiety. Again, I would not recommend them at all and will likely be submitting a complaint to the CLC and SRA.
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