I placed an order on 16 January 2026, the money was taken from my bank immediately but I still haven't received the order two months later. I have chased by email twice but not received a reply and I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sadly I didn’t read the reviews before placing my order. I too have had a bad experience with this company. My order never arrived and I’m now fighting for my refund. Therefore I cannot recommend buyi... Se mere
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Se mere
Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Kontaktoplysninger
16 Monks Walk, SG9 9EE, Buntingford, Storbritannien
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order on 16 January 2026 still not received it two months later
I placed an order on 16 January 2026, the money was taken from my bank immediately but I still haven't received the order two months later. I have chased by email twice but not received a reply and I have tried telephoning the number on the website but it comes up as an incorrect number. What a shambles. I definitely wouldn't recommend anyone trying to us this company
Avoid!
Sadly I didn’t read the reviews before placing my order. I too have had a bad experience with this company. My order never arrived and I’m now fighting for my refund. Therefore I cannot recommend buying from them!
Wrong order sent
Wrong order sent. I ordered and paid for 2 boxes costa flat white coffee pods and only received 10 which were also out of date.
Tried to contact the company via email but there was no reply
My coffee has not arrived
My coffee has not arrived. The phone number does not work. They do not reply to emails!
They have my money
Furioys
I ordered my pods about 3 weeks ago and have not arrived
I ordered my pods about 3 weeks ago
I still don't have them and I have emailed several times to ask where they are. No one has replied.
This is just plain rude!
Where are my pods that are bought and paid for??
From ordering to delivery can't fault…
From ordering to delivery can't fault the service
Ordered on 27th December and then…
Ordered on 27th December and then nothing.
Emailed them. No reply.
Not sure what to make of it.
Half the boxes turned up badly damaged
Half the boxes turned up badly damaged, other than that happy with service.
Smooth transaction, quick
Nice coffee and hot chocolate. Smooth transaction. Quick delivery even over the Christmas/New Year holidays.
Delivery packaging terrible. Contents damaged.
I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.
Another great experience with the…
Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming back again.
missing items
Deliver the correct items in the correct box with the correct accessories
Never received my order and not one…
Never received my order and not one reply to my emails.

Besvarelse fra Coffee Pod Co UK
I placed an order and did not receive…
I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.
p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

Besvarelse fra Coffee Pod Co UK
Terrible customer services
Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again
SCAM
SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further
BEWARE SCAM - will be reporting to Trading Standards
Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.
Do not buy from this company
Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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