Great unusual products. Thanks for free gift of coconut oil,tried it and love it already !very well packaged and arrived very quickly. What’s motto like. Will be buying more and enjoy some coconut pro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
OK -- ORGANIC COCONUT OIL -- 4LITRES --- Really good product and brilliant value for money -- 4 LITRES is a good economic quantity as we use the oil for so many aspects of life !!! Also very s... Se mere
I absolutely love and truly recommend this company with all my sincere healthy energy. There products especially coconut milk, are of such a high standard and what blew me away was the respect they... Se mere
I bought a small 35ml jar of organic coconut oil from Ocado, but it looked like it had a quality issue so I contacted Coconut Merchant directly using their online form. They replied within two days by... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Hi! We're Coconut Merchant. We proudly produce the UK’s widest range of award-winning and ethically sourced coconut products. An on-shelf farmers’ market, we work directly with farmers across the world to source and develop only the highest quality products for our ever-growing range. Whether you're looking for coconut essentials like our cold-pressed organic coconut oil or innovations like our Great Taste top 50 awarded organic coconut jam, we've got it covered.
Kontaktoplysninger
Unit 4, Mitcham Industrial Estate, Streatham Road, Mitcham, CR4 2AP, Surrey
- 02037726540
- info@coconut-merchant.com
- coconut-merchant.com
4,8
Fremragende
518 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Auto renewal
Auto renewal was delivered with prior advice at a convenient time in suitable packaging. Some carton caps still separate from the carton on opening which is annoying.
26. marts 2023
Fabulous products
Fabulous products, arrived well-packaged and on time. Thank you so much!
23. marts 2023
Great quality product with quick…
Great quality product with quick turnaround and excellent service.
13. februar 2023
Customer service was amazing
Customer service was amazing. I had a problem with my first order of coconut oil and it was replaced straight away. This is a company that really takes pride in the quality of their products. I will definitely be shopping with them again.
23. februar 2023
Excellent customer service
Excellent customer service. Delay in an item due to being out of stock and good communication throughout.
9. februar 2023
Speedy delivery great products
9. februar 2023
Love the products and great delivery
Love the products and great delivery. Packed very carefully.
31. januar 2023
Deliciously tasting products
I’ve been ordering from the Coconut Merchant for years and have never been disappointed. All products are organic and delicious, my family can’t live without them. Even my crumpets love their coconut butter and so do I.
24. januar 2023
Always good product and service
Always good product and service. Last delivery went wrong but no fault of yours. However you dealt with my complaint quickly and generously and I will shop with you again
16. januar 2023
I emailed and live chatted you about my…
I emailed and live chatted you about my order but no reply to either. It was only a small issue but it’s just the principle.
12. januar 2023
Besvarelse fra Coconut Merchant
Hi Sarah, I'm sorry we missed your messages. Please feel free to email us at: al@coconut-merchant.com. I'm eager to assist you :)
I made changes to my order at the last…
I made changes to my order at the last minute and they dealt with it very quickly and kept me informed
7. januar 2023
As usual DPD couldn’t find my address…
As usual DPD couldn’t find my address and parcel returned to depot - all other companies deliver without any problem. Strongly suggest you use another delivery company.
Using what3words app to pinpoint Hendre - shielding.youngest.coherent finds my front door
4. januar 2023
Besvarelse fra Coconut Merchant
Hi Mrs Rankine, thanks for your feedback. We're sorry the courier didn't find your address. We generally dont have any issues with DPD. Please email us and let us know which couriers deliver to your address ok and we will explore this option also. Thank you
Coconut Merchants - good products & great customer service - what a rarity they are!
I’m a repeat customer and absolutely love the products from Coconut Merchants! I tried a slightly cheaper brand of coconut oil and all I can say is yuk! The customer service of Coconut Merchants is always top class and I’m confident that my orders will arrive quickly and well packaged.
28. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.