You cannot cancel your order
You cannot cancel your order. Can you believe it!?
It's overpriced and the quality is poor.
They mess up and don't care about communicating
And they charge you when doing a return. Stay away from them
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Tailor Made Eyewear. Handcrafted in Traditional German Quality.
Markt 2, 09456, Annaberg-Buchholz, Tyskland
You cannot cancel your order. Can you believe it!?
It's overpriced and the quality is poor.
They mess up and don't care about communicating
And they charge you when doing a return. Stay away from them
Amazing product perfect fit and a very responsive team ! Will definitely buy more !
Both my frames look good, but are extremely uncomfortable. Regret buying.
The service which I received was very good. The first attempt wasn't quite right, I contacted them, they made some changes and then the glasses fit perfectly.
I would definitely use Coco Leni again.
Got my glasses from Cocoleni last week, and they're amazing! The quality is top-notch and the fit is just right. Had a small issue with the order but customer service sorted it out quickly. Love the eco-friendly materials they use. Highly recommend!"
"Got my bespoke glasses from Cocoleni and they're perfect! The design is stylish and the fit is excellent. Took a bit longer to arrive but the wait was worth it. Customer service was very responsive and helpful. Love the sustainable approach too.
Try to return something you don’t like ! SCAM from India. Gave me a false address for return and item refused. Do not buy anything from these crooks.
Super thank you for all that you have done with the specs, delivery & assurance of taking care of my concerns. The specs are exactly what & how I needed them to be!
Hat's off to this brilliant team 🙌🏻
This finished product is a master piece👍🏻
I've never had glasses that fit so well and looked so stylish. Coco Leni has truly exceeded my expectations.
The quality of these glasses is outstanding! They feel so sturdy and well-made.
front part price: 4800
arms price: 4800
I guess the real cost of making the frames is 200/300 bucks. so basically its a scam.
This company is a complete sham / scam ....
The quality of the frames are like that a school pupil would make.
I spotted at least 8 defects and demanded a refund. My optician said that he couldn't put lenses in as they would fall out.
On receipt of the glasses I had a WhatsApp conversation with the owner, he invited me over to come and fix the problems.... he agreed the quality isn't there yet but still he sends the product out.... the glasses did not even fit in the glasses case they sent.... how embarrassing. I have photos to prove this. The screws weren't even aligned and the arms were not long enough and the hinges were not in line so the arms were at different levels. I shared this with the owner and he agreed that it was a bad job..... but it was to be expected when you are not paying the European price - his point.
How many bespoke organizations do you know take measurements using a credit card? This is meant to be bespoke......... normal places take proper measurements. There is only one way to buy bespoke and that is from an expert in a shop who takes measurements.
They say that the refund is on its way but I have been waiting now since the 22nd of September. I checked with my bank and there is no record of this refund.
Now they have gone silent. None of the numbers on the website work.. they have a CA number and German numbers but all of them do no connect. Even the Indian numbers are not connecting.......... the only comms tool they responded to was Whatsapp, I have also reported this to WhatsApp.
One star because the system forces you to.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.