I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Se mere
What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Se mere
When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Kontaktoplysninger
4,3
Fremragende
358 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product..I love it
Great product..I love it. Great communication and customer service.
15. maj 2026
Uopfordret anmeldelse
Mother’s Day rescue
I had originally placed an order for my mom for Mother’s Day and when it arrived, it looked like either a porch pirate had gotten into it or the delivery person had taken some “liberties”, either way…the jewelry was gone and my mom was left with an empty box 😢
I immediately reached out to customer service to ask what I could do and I ended up speaking with Sarah who responded with, we will replace the piece and expedite it to your mom! I was NOT expecting that! This company went above and beyond to make sure the order was satisfied and I couldn’t be more please or impressed. The piece arrived and was beautiful! Thank you!!
6. maj 2026
Uopfordret anmeldelse
The bracelet I received is nothing like…
The bracelet I received is nothing like the pictures . Cheap and ugly . I should’ve known better !
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cocojewelry
Hi Kirsti,
Thank you for taking the time to share your feedback with us, and we sincerely apologize that the order did not meet your expectations. We completely understand your disappointment.
We would like to let you know that the solution offered during our previous conversation has already been provided. We truly appreciate you giving us the opportunity to make this right.
If there is anything else we can help you with please do not hesitate to let us know.
Warmly,
COCO Jewelry Team
Great company that cares for their…
Great company that cares for their customers. Order that special piece. Great quality and easy to use app.
8. maj 2026
Uopfordret anmeldelse
I am very satisfied with the service I…
I am very satisfied with the service I have received. First order showed delivered but it wasn’t delivered to me. They made it right and in time for my cruise. Very happy!
6. maj 2026
Uopfordret anmeldelse
Customer service is EXCELLENT!!!
Customer service is EXCELLENT!!!
You should be proud if your employees... they are the best!
1. maj 2026
Uopfordret anmeldelse
Great customer service
My order was sent out quickly and delivery was sooner than I thought it would be. A few weeks later I had an issue and the customer service I received was outstanding. They responded quickly and were able to resolve my problem, then even checked all was ok afterwards. I love the bracelet I brought and was very grateful for such good customer service too - would definitely recommend!
1. maj 2026
Uopfordret anmeldelse
I had some problems with my country…
I had some problems with my country customs and the customer service from coco were amazing!
The ring I ordered is simply stunning and it is from great quality!
Thank you so much for all the support and love
5. maj 2026
Uopfordret anmeldelse
Wonderful experience I ordered wrong…
Wonderful experience I ordered wrong size offered to return to order new and they said they were sorry it didn’t fit and offered to send the right size without return will definitely be order from them again
5. maj 2026
Uopfordret anmeldelse
Fast order completion
Fast order completion, smooth process, super helpful customer service! Processed an exchange as painlessly as possible.
Would recommend!
2. maj 2026
Uopfordret anmeldelse
The bracelet is beautiful
The bracelet is beautiful. Love the colors. I just wish they sent a card setting out what each bead color meant (ie tiger eye = courage & power)
24. april 2026
INCREDIBLE customer service!!
I received my lotus ring in the mail to find out it was just a hair too big. It was beautiful, but falling off my finger. The customer service of this place is incredible! They responded to my inquiry on an exchange within 24 hours and are sending me a size smaller. I will definitely be purchasing more items from this place!
1. maj 2026
Uopfordret anmeldelse
Little ring- BIG message
I ordered the Lotus ring to remind myself that I am strong AF! Whenever life feels hard or overwhelming- I just take a look down at my beautiful little ring- and repeat “I am strong AF!”
I will definitely be ordering more jewelry for myself, as well as another ring for my friend that is starting a long, hard journey with kicking cancers ass!!!
1. maj 2026
Uopfordret anmeldelse
I ordered a bracket 4.27.2026
I ordered a bracket 4.27.2026. I never received confirmation email but was charged. I emailed company because they have no phone number. Sarah responded saying they just linked my email to my order and she never sent a confirmation email again. I emailed her back no response. 4.28.2026 I emailed her again but no response. 4.29.2026 I emailed her again and still no response. I also have no confirmation email about my order but I do have a charge out my account. So I emailed the company this morning and still nothing. Legit companies will uphold their image and respond and send out confirmations and not just take your money. I have disputed this company. Please don’t order and waste your time on a fraudulent company and go through the same process as I’m going through. Yes they say they have these cute items but they really someone behind a screen taking peoples money off of fake items they do not actually have.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Cocojewelry
Hello Kimberly,
We sincerely apologize for the delay in our response. Due to a high volume of inquiries, some emails were unfortunately filtered into our spam folder, and yours was among them—we’re very sorry for the inconvenience.
We’ve sent you an email with a copy of your order record for your reference. Your order is still in production, and now that your email address has been added, you will begin receiving notifications once the shipment process starts.
Thank you so much for your patience and understanding.
Warmly,
COCO Jewelry Team
I really appreciated tbr prompt…
I really appreciated tbr prompt response to my request and how helpful the customer service was. The bracelet is beautiful. I would recommend this to a friend
25. april 2026
Uopfordret anmeldelse
Bought a pair of these for me and my…
Bought a pair of these for me and my friend - great quality and quick delivery.
Lost mine while in ICU with my partner and they happily replaced 💚
25. april 2026
Uopfordret anmeldelse
Product not delivered
The product ordered (199966) never actually arrived.
20. marts 2026
Uopfordret anmeldelse
The company is extremely responsive and…
The company is extremely responsive and beyond kind. I couldn’t say nicer things about their customer service 🩵🩵
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Cocojewelry
Hello Gerri,
Thank you for your feedback, we’re really sorry to hear about your experience.
We’ve sent you an email to help resolve the issue with your order. In our message, we shared that the package was marked as delivered on the October 17, 2025, along with the tracking details and proof of delivery from the courier.
We kindly ask that you review the information provided and confirm the details so we can thoroughly investigate this further if needed.
We appreciate your cooperation and look forward to resolving this for you as quickly as possible.
Warmly,
COCO Jewelry Team
I’m very happy with my purchase
I’m very happy with my purchase! The first ring I ordered was a bit too big, but the company was extremely helpful and quickly sent me the right size. The new one fits perfectly and looks beautiful. Great quality and excellent customer service! Highly recommend!
28. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
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