I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initially, my order was delivered to the wrong address. I was provided pictures of delivery proof by the customer service line and saw immediately it wasn't delivered to my apartment, but a building n... Se mere
The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Se mere
When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Kontaktoplysninger
4,3
Fremragende
359 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I accidentally ordered wrong color and…
I accidentally ordered wrong color and customer service sent me the right color. Very great to work with them.
27. november 2025
Uopfordret anmeldelse
Amazing jewelry and customer service!
The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!
19. september 2025
Uopfordret anmeldelse
Great customer srvice
Immediate, very helpful customer service.
Great shopping experience and I love the bracelet.
20. november 2025
Uopfordret anmeldelse
Great customer service!!
Great customer service!!! Very prompt and helpful !!!!
20. november 2025
Uopfordret anmeldelse
I love the bracelet!
I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!
20. november 2025
Uopfordret anmeldelse
Beautiful pieces
Beautiful pieces, and very flexible and helpful getting me an exchange when I ordered the wrong size ring. I practically haven't taken my new bracelet off since I got it
10. november 2025
Uopfordret anmeldelse
My first experience with Coco jewelry…redeemed
My first experience with Coco jewelry was not a plant one but since then they have redeem themselves a bit. They have sent me another ring so now I have two rings and a bracelet and they did apologize bfor their mistake. They have been pleasant and friendly. Thank you for the good customer service and another ring of the exact same nature that I first of ordered.
17. november 2025
Uopfordret anmeldelse
Avoid this company
Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it
18. oktober 2025
Uopfordret anmeldelse
I ordered 5 personalized bracelets
I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.
I would definitely recommend Love Coco Jewelry and use them again
1. november 2025
Uopfordret anmeldelse
My order was delivered late
My order was delivered late. Customer service was contacted and refunded my order.
15. oktober 2025
Uopfordret anmeldelse
I have not received my order
I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China
25. oktober 2025
My order was delayed a bit and when I…
My order was delayed a bit and when I sent emails asking for updates I received responses almost immediately. Great customer service !
5. november 2025
Uopfordret anmeldelse
They have great customer service
They have great customer service. I had a problem with my order and they fixed it with no problem.
24. oktober 2025
Uopfordret anmeldelse
Love the bracelets
Love the bracelets. Can’t wait to give them for Christmas presents.
24. oktober 2025
I ordered it with the initials L &S you…
I ordered it with the initials L &S you put a lowercase L and an S so that it looks like S and I. That is not what I wanted. I wanted uppercase L if need be a lowercase S cause it still looks like an S what can you do for me?
23. oktober 2025
Besvarelse fra Cocojewelry
Hello, We’re really sorry to hear that the item you received wasn’t what you were expecting — that’s never the experience we want for our customers. We’ve responded to your email and are currently waiting for your order information so we can send out a replacement package as soon as possible.
We truly appreciate your patience and the chance to make this right.
Love them fast service
24. oktober 2025
HERE WE GO AGAIN
I received an email stating I placed an order for 2 items totaling 51.99 on Nov. 4, 2025. I immediately emailed stating I did not place any order. It did not show what card was charged, only said manual. I immediately locked my cards so no charges could be taken. I have since set Sarah Pelea at info@ lovecocojewelry 7 times. SEVEN. I asked to cancel the order 4 times. They were unresponsive I then got an email it was shipped. I emailed said person at said email 2 more times. They were unresponsive. I sent a final email requesting to return like they require informing them they made a mistake, I don't want their crappy merchandise, that the difficult time they gave me in the past the first and only time I purchased something from them, was returned. I got the run around for 6 weeks. I'd never use them again. THIS COMPANY IS A JOKE. POOR CUSTOMER SERVICE. NEVER RESPONDS TO ISSUES. THERE IS NO PHONE NUMBER TO CALL. AWFUL COMPANY.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Cocojewelry
Hello, Jennifer. Thank you for sharing your feedback. We understand your concerns and have responded to your email regarding the recent order.
Please know that the item you received was sent as a gesture of goodwill, at no cost to you, in response to the inconvenience you experienced previously. We value our customers and wanted to take this opportunity to make things right.
If you have any further questions or need assistance, feel free to reach out to us directly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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