Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Offers all-inclusive holidays for couples, families and singles.
Storbritannien
We go to the club at least 4 times a year for over 20 years.
On the 9/1 we booked a stay with an agency,
on 11/1 prices drop by 10% or 700 eur
We had not been warned
No compensation or commercial gesture
Clubmed despises its customers, even the most loyal
I want to share my terrible experience with Club Med AUS and warn everyone to avoid booking with this company forever. I had to cancel my booking due to medical conditions and submitted a doctor's certificate that stated I was not able to fly. I did this 8 days before the booking, hoping that I would receive some sympathy and understanding from the customer team. However, what I got was a series of disappointments and frustrations.
Firstly, there was no response from Club Med, so I had to email and call them to follow up. Then, I was shocked to learn that they would not refund my money and could not even offer me credits. Instead, they asked me to sign a form to agree to pay the cancellation fee, which was the total amount of expense charged for claiming from their insurance. This was totally unfair and unreasonable, given my genuine medical condition.
To make things worse, the customer team was not only unsympathetic but also disrespectful. They treated me like a criminal who was trying to cheat them, rather than a customer who needed help. They showed no empathy, no compassion, and no professionalism. I felt deeply offended and hurt by their attitude.
In summary, Club Med is a company that cares more about its own profit than its customers' well-being. They do not respect their customers' rights, do not honor their promises, and do not show any human decency. I urge everyone to avoid booking with this company and to spread the word about their unethical practices. No one deserves to be treated like this.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
